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Finder Kids’ Cards Customer Satisfaction Awards 2022
Our new customer satisfaction awards show how kids' prepaid card providers have been rated by their customers.
Welcome to the Finder Kids’ Cards Customer Satisfaction Awards 2022
Who better to tell us who should win a customer satisfaction award then customers themselves? We asked the customers of kids’ prepaid card providers to tell us about their experiences, and now we can reveal how they rated the brands in this field.
The winners are based on both overall satisfaction scores (star ratings) and recommendation scores (the percentage of customers who said they’d recommend the brand to a friend). You can read more on our methodology below.
The winners
This is the first year Finder has surveyed the customers of kids’ prepaid card providers, and here are our winners for 2022.
Kids’ Cards Customer Satisfaction Winner:
GoHenry
GoHenry cards are becoming a familiar sight with their customisable designs that can be personalised to the name of a child. The prepaid card and accompanying app allows parents to have oversight of their child’s spending, and set transaction controls, while kids can track their money and access educational resources.
Read our review of GoHenry card
Kids’ Cards Customer Satisfaction Highly Commended:
HyperJar
HyperJar is a kids’ prepaid card that is also managed by the parent, with an app that can used by both the parent and child. One of HyperJar’s USPs is that the kids’ card is free, with no monthly fees or loading charges.
Read our review of HyperJar card
Kids’ prepaid cards customer satisfaction league table 2022
| Overall satisfaction | Customers who’d recommend | Issuer | Review | |
|---|---|---|---|---|
| ★★★★★ | 81% |  | Popular kids’ card and app combo GoHenry offers customised spending cards and parentrol controls, plus a new interactive Money Missions programme to help improve children’s financial literacy. | Read our review |
| ★★★★★ | 78% |  | HyperJar is a money management app for adults that recently branched out into the kids’ finance space. Parents can order a prepaid card for their children, who also get their own app to check in on their money. | Read our review |
| ★★★★★ | 78% |  | Digital banking challenger Revolut now also offers a kids’ card and app in the form of Revolut Junior. Parents will already need to have an account with Revolut to get the card and app for their child. | Read our review |
| ★★★★★ | 72% |  | RoosterMoney is a dedicated kids’ card and app, which lets parents set and track tasks for their children to earn pocket money. It’s all managed digitally, and RoosterMoney also has a big focus on financial education. | Read our review |
| ★★★★★ | 72% |  | Starling is another digital challenger to appear on our list, with its latest offering called Starling Kite. Parents with a Starling account can order a prepaid debit card for their child. It’s then managed through the parent’s banking app, plus since 2021, the child gets an app to keep track of their money too. | Read our review |
| ★★★★★ | 64% |  | Nimbl is a kids’ pocket money card and app, which also has aim of helping children learn money skills. The card comes with parental controls, while kids can also use the micro-saving feature to put a small amount money aside every time they make a purchase. | Read our review |
| ★★★★★ | 59% |  | The Osper prepaid card comes in a variety of customisable designs and with an accompanying kids’ app. Both the parent and their child can track spending on the card, which can also be locked if it gets lost. | Read our review |
Customer satisfaction ratings methodology
Our independent survey of 526 kids’ card customers was carried out in December 2021. We asked adults who have a prepaid card for their child to rate their satisfaction (on a scale of one to five) with the service they had received from their provider, and also whether they would recommend that provider to a friend.
We crunched the numbers and used these star ratings to decide the winners of our awards (if there was a draw on the star ratings score, we then used the “would recommend” percentage as a tie-breaker).
Read full details of our methodology here.
Kids’ cards ratings
★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor
Our customer satisfaction scores (“Customers say”) are based on a survey of 526 customers carried out in December 2021.
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