What's in this review?
What is NatWest business banking?
One of the UK’s leading banks, NatWest offers a range of products for businesses of varying sizes, including bank accounts, credit cards, loans and insurance.
The NatWest website also provides resources and advice on how to run your business, whether you’re just starting out, or have been trading for a few years.
What type of business accounts does NatWest offer?
NatWest has three main types of business account:
- Startup account. For businesses that have been trading less than a year with less than £1 million of turnover.
- Business account. For businesses that have been trading over a year.
- Community account. For not-for-profit organisations.
You can use NatWest’s current account switching service to open a new business account. This means the bank will take care of transferring your direct debits and standing orders from your old account into your new one.
NatWest business banking features and charges
NatWest’s standard business account includes the following benefits:
- No minimum monthly charge – only pay for what you use.
- Free accounting software with FreeAgent.
- Contactless VISA debit card (by application).
- The option to apply for NatWest’s Entrepreneur Accelerator programme.
- A dedicated Relationship Manager.
- Access to online banking, mobile banking and a 24/7 UK based telephone banking line.
NatWest’s startup account offers 18 months of transaction fee free business banking. This is available to businesses in their first year of trading with a turnover of less than £1 million. At the end of the 18-month period, the account becomes a standard business account.
You also get access to the bank’s Business Builder learning platform and Business Growth events.
Not-for-profit organisations can open a community account, which comes with free banking (if your turnover is less than £100,000), as well as a cheque book and paying in book.
NatWest international business banking
If you sign up to NatWest’s online banking service, you can use it to make international payments of up to £10,000 a day.
For larger amounts or if you’d rather not use online banking, you need to come into a branch to complete the transaction. You will need to have your debit card and a form of ID (such as a driving licence or passport) with you.
For a same day payment, you have until 2:00pm to arrange the payment (1:30pm for urgent transfers in euros to Europe).
You can also send international payments via mobile banking, if you already have an international mandate set up.
Cost of international bank transfers
The cost for these types of transactions varies from £0-£30, depending on the type of international payment requested and its destination. Note that overseas bank charges may also be payable.
NatWest business banking contact details
NatWest can be contacted using the following numbers:
UK: 0345 300 4350 (24 hours)
Overseas: +44 1268 508 020
Relay UK Service: 18001 0345 300 4350 (24 hours)
If your card or cheque book has been lost, damaged or stolen, call:
UK: 0370 600 0459
Overseas: +44 1268 500 813
Relay UK Service: 18001 0370 600 0459
You can also contact NatWest via the 24/7 service through your online banking account or by using the bank’s app.
NatWest business banking reviews
Online customer reviews are for NatWest as a bank.
On Trustpilot, NatWest has 1.4 out of 5 stars and a rating of “Bad”, based on more than 2,000 reviews. On similar platform Reviews.io, the bank has 1.6 out of 5 stars based on more than 200 reviews.
Some customers praised the bank’s helpful and efficient staff, particularly in branch. Others reported difficulties in accessing certain services and reaching the customer service team over the phone.
Compare NatWest against its competitors
Read more on this topic
Opening a business account with a bad credit score and no credit check If you have a less than perfect credit history, it's still possible to get a business bank account – check out our guide to find out how.
Allied Irish Bank business account review British businesses can open a current account with Allied Irish Bank - we take a look at what this business account offers.
The Co-operative Bank business banking review The Co-operative Bank offers five business accounts options for a range of circumstances.
The Cumberland business banking review The Cumberland building society has two business banking options available for customers within its operating area. Find out what they offer, including all the fees involved.
Santander business banking review Santander has some great free banking offers for startups, as well as accounts for charities and companies who hold money on behalf of clients.
CardOneMoney business account review What can you expect from the CardOneMoney business bank account? Check out all the features and fees by reading our review.
TSB business bank account review TSB is a well-known banking name on the British high street, but how does its business account shape up?
How do we rate business bank accounts? There is an increasing number of business bank accounts out there on the market in the UK – here's how we decide our top picks.
Danske Bank business banking review Danske Bank provides business banking and investment accounts for large businesses, charities and community organisations.
HSBC business banking review HSBC offers a range of business banking options, including current and savings accounts, business credit cards and overdrafts.
Ask an Expert