Finder rating
★★★★★
★★★★★
Expert analysis
Customer rating
★★★★★
★★★★★
Satisfaction survey
Has an extensive branch network and different business accounts are available
Mixed customer service reviews, both in our survey and on public forums
NatWest business bank account comparison and review
NatWest offers a range of business banking options, including specialised accounts for startups and charities. Find out what's on offer and whether it's right for your business.
Compare NatWest’s business accounts
1 - 3 of 3
What is NatWest business banking?
One of the UK’s leading banks, NatWest offers a range of products for businesses of varying sizes, including bank accounts, credit cards, loans and insurance.
The NatWest website also provides resources and advice on how to run your business, whether you’re just starting out, or have been trading for a few years.
What type of business accounts does NatWest offer?
NatWest has 4 main types of business account:
- Startup account. For businesses that have been trading less than a year with less than £1 million of turnover.
- Business account. For businesses that have been trading over a year.
- Community account. For not-for-profit organisations.
- Free mobile account. For self-employed people.
You can use NatWest’s current account switching service to open a new business account. This means the bank will take care of transferring your direct debits and standing orders from your old account into your new one.
NatWest business banking features and charges
NatWest’s standard business account includes the following benefits:
- No minimum monthly charge – only pay for what you use.
- Free accounting software with FreeAgent.
- Contactless VISA debit card (by application).
- The option to apply for NatWest’s free Entrepreneur Accelerator programme.
- A dedicated Relationship Manager.
- Access to online banking, mobile banking and a 24/7 UK based telephone banking line.
NatWest’s startup account offers 18 months of transaction fee-free business banking. This is available to businesses in their first year of trading with a turnover of less than £1 million. At the end of the 18-month period, the account becomes a standard business account.
You also get access to the bank’s Business Builder learning platform and Business Growth events.
Not-for-profit organisations can open a community account, which comes with free banking (if your turnover is less than £100,000), as well as a cheque book and paying in book.
NatWest international business banking
If you sign up to NatWest’s online banking service, you can use it to make international payments of up to £10,000 a day.
For larger amounts or if you’d rather not use online banking, you need to come into a branch to complete the transaction. You will need to have your debit card and a form of ID (such as a driving licence or passport) with you.
For a same day payment, you have until 2:00pm to arrange the payment (1:30pm for urgent transfers in euros to Europe).
You can also send international payments via mobile banking, if you already have an international mandate set up.
Cost of international bank transfers
The cost for these types of transactions varies from £0-£30, depending on the type of international payment requested and its destination. Note that overseas bank charges may also be payable.
NatWest business banking contact details
NatWest can be contacted using the following numbers:
UK: 0345 788 8444 (Open 8am-8pm)
Overseas: +44 3457 114 477
If your card or cheque book has been lost, damaged or stolen, call:
UK: 0370 600 0459
Overseas: +44 1268 500 813
Relay UK Service: 18001 0370 600 0459
You can also contact NatWest via the 24/7 service through your online banking account or by using the bank’s app.
NatWest business banking reviews
Online customer reviews are for NatWest as a bank.
On Trustpilot, NatWest has 1.4 out of 5 stars and a rating of “Bad”, based on more than 4,000 reviews. On similar platform Reviews.io, the bank has 1.6 out of 5 stars based on more than 375 reviews (last checked: August 2022).
Some customers praised the bank’s helpful and efficient staff, particularly in branch. Others reported difficulties in accessing certain services and reaching the customer service team over the phone.
Pros and cons of NatWest business banking
Pros
- Different account options for startups, established businesses and not-for-profits.
- Extensive branch network.
- Other financial products available, such as overdrafts, credit cards and loans.
- Initial free banking period on offer (for startups), then “pay as you go” fees as standard.
- Dedicated business support.
- Account switching service available.
Cons
- International banking fees could be cheaper elsewhere.
- Mixed customer reviews.
The bottom line
NatWest is a well-established name on the UK high street, and it has a large branch network if you like to be able to bank in person. It has business accounts for both startups and more established businesses available, and a free introductory period for startups. After that there are still no monthly fees, although you’ll need to weigh up if the “pay as you go” banking fees still work out at a reasonable charge, depending on your business needs.
Get started by visiting NatWest’s website and sign up for an account. If you have read this review and decided that NatWest’s account is not for you, you can also compare other business bank accounts on the market.
Business banking ratings
★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor
Our customer satisfaction scores ("Customers say") are based on a survey of 362 customers carried out in December 2021.
We show offers we can track - that's not every product on the market...yet. Unless we've said otherwise, products are in no particular order. The terms "best", "top", "cheap" (and variations of these) aren't ratings, though we always explain what's great about a product when we highlight it. This is subject to our terms of use. When you make major financial decisions, consider getting independent financial advice. Always consider your own circumstances when you compare products so you get what's right for you.
More guides on Finder
-
Business banking statistics
4 in 10 (43%) of UK business account holders have never switched banks and do not intend to switch in 2022.
-
Revolut Pro review: A business account for freelancers
Our review explores the new Revolut Pro account designed specifically for freelancers, including its cashback offer and instant payment options.
-
NatWest and RBS launch £175 current account switching deal
NatWest and Royal Bank of Scotland have launched a £175 switching bonus, challenging offers from Santander and first direct.
-
Barclays bank account review
Find out whether it could be worth switching to the Barclays bank account.
-
RBS Premier Reward current account review
Find out whether the RBS Premier Reward current account could be worth switching to.
-
Lloyds Classic current account review
Learn more about the Lloyds Classic current account and its pros and cons.
-
Bank of Scotland Classic current account review
Learn more about the Bank of Scotland Classic current account and its pros and cons.
-
RBS Reward current account review
Find out how the RBS Reward current account works and whether it’s right for you.
-
Virgin Money Club M current account review
Discover what the Virgin Money Club M current account has to offer.
-
Chase vs Monzo
Use our guide to compare the free current accounts from digital challenger banks Chase and Monzo.
Ask an Expert