Challenger bank Monzo has been making waves in the personal current account market for years. It has brought its high level of service and innovative features to business banking, through its Monzo Lite and Monzo Pro accounts. Monzo has also been selected as one of our recommended business accounts.
Compare Monzo’s business accounts
What business accounts does Monzo offer and how much do they cost?
Monzo has the option of two business accounts to choose from:
- Lite. A free basic business account
- Pro. A more advanced business account that costs £5 per month
Other costs that apply to both accounts include a £1 charge to deposit cash via one of the UK’s PayPoints (you can post cheques to Monzo to deposit for free). It’s free to withdraw money at UK ATMs or spend on your Monzo card either in the UK or abroad. For overseas ATM withdrawals you get to take out £200 for free every 30 days, then there’s a charge of 3%.
Monzo doesn’t have a branch network, so its business accounts are designed to be managed by customers digitally. This is done mainly through the bank’s mobile app, although unlike with its better-known current account, Monzo does offer web access for its business accounts, so they can be managed on your home office computer and not just your smartphone.
What features do I get with a Monzo business account?
These are the features on offer with both the Lite and Pro versions of Monzo business banking:
- Business debit card
- 24/7 customer support
- Free instant UK bank transfers
- Pots to separate money
- Instant notifications
- Budgeting and categorised spending
- Digital receipts
- Apple Pay and Google Pay
- Card freezing option
- Biometric login
What extra features do I get with the Monzo Pro business account?
As you would expect, the paid-for Pro account comes with some extra features, especially designed for business banking users:
- Integrated accounting with Xero, QuickBooks and FreeAgent
- Tax Pots to set aside money for your tax bill
- Account access and payment cards for up to two other people (limited companies only)
- Invoicing capabilities, where you can create, send and track invoices in the app
- Exclusive offers, such as a free trial with Xero
How do I apply for a Monzo business account?
You can apply for a Monzo business account through your smartphone, by downloading the bank’s app.
You must be a sole trader or a registered limited company by shares (a “Ltd” company) based in the UK. If you’re a Ltd company, you’ll also need to be a tax resident in the UK only.
Monzo business’s fees and features
Doing business overseas with Monzo
Is Monzo safe?
Monzo business banking customer reviews
Online customer reviews are for Monzo as a whole, not its business accounts specifically.
But to give you an indication of how Monzo’s overall banking services have been judged by its users, on Trustpilot, Monzo has 4.5 out of 5 stars and a rating of “Excellent”, based on more than 14,000 customer reviews.
The Monzo banking app also has 4.7 out of 5 stars in the Google Play store, based on more than 46,000 user reviews. On the App Store, the app has 4.9 out of 5 stars, based on 38,000 reviews (March 2021).
Customers in general had big praise for Monzo’s customer service and app features, although one or two were unhappy with not being able to raise any issues in person with the digital bank.
Pros and cons of a Monzo business account
- Can manage the account online or through the mobile app.
- 24/7 customer support.
- Pots to separate money.
- Budgeting tools and categorised spending.
- FSCS protected, up to £85,000.
- The basic “Lite” account has no monthly fees.
- Option to upgrade to the “Pro” account for more advanced features.
- Charge to deposit cash and can only pay in a maximum of £1,000 every six months.
- Accounting software integration only available with the “Pro” paid-for account.
- No branch network if you prefer to speak to bank staff in person.
Customer service information for Monzo
|In-app or live chat
As one of the UK’s original challenger banks, Monzo is rated highly by its customers for ease of use and the ability to manage accounts through its innovative mobile banking app. One of the nice touches with a Monzo business account is you can also access it through a web browser – handy if you’re working on an office computer.
Both Monzo business accounts (including the free “Lite” version) come with decent features, although as expected, for the more advanced stuff such as Tax Pots and software integration, you’ll have to sign up to the paid-for “Pro” account.
Monzo does offer 24/7 support through its digital channels and telephone lines, but if you’d prefer to be able to visit a branch in person (or you need to make cash deposits of more than £1,000 every six months), then a business account with a high street bank might be a better option for you.
Get started by visiting Monzo’s website and sign up for an account. If you have read this review and decided that Monzo’s account is not for you, you can also compare other business bank accounts on the market.
Frequently asked questions
More guides on Finder
Find out more about the multi-currency account from Payset.
Best business bank accounts in the UK for 2024
Learn more about the best business bank accounts in the UK and find the best one to manage your company finances.
Floodlight review: The business account for ecommerce
Floodlight is a cloud-based money management platform that aims to give you full visibility of your ecommerce business’s cash flow and spending decisions with the minimum of effort. It also allows you to create up to 25 virtual cards to help your business manage spending across a range of accounts and business areas.
Revolut Pro review: A business account for freelancers
Our review explores the new Revolut Pro account designed specifically for freelancers, including its cashback offer and instant payment options.
SumUp business account review
Find out more about the SumUp business account, including its pros and cons.
Fire business account review
We look at what the business account from Fire offers and weigh up its pros and cons.
Equals Money business expense card
Get the lowdown on this prepaid debit card and how it compares to others on the market.
Best business savings accounts
Is your UK business looking for a savings account? We explore the benefits of opening one and what you should consider before you do.
Mettle business bank account review
Mettle is a spin-off venture from parent bank NatWest – find out more about what this business banking app has to offer small businesses.
Revolut Business account review
Considering a Revolut Business account? We take a closer look at the features and price plans available with these digital-only accounts.