ANNA Money

ANNA Money business account review

ANNA’s business account promises to set you free from admin. We look at all its features and fees, to help you decide if your business should sign up for one.

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ANNA Money offers digital-only business accounts which also come with invoicing and expense management features, all managed from an app. This account has been recommended as one of our best business accounts.

Compare Anna Money’s business accounts

Name Product Finder score Account fee Bank transfers Requires credit check Arranged overdraft Account management Key benefits Business bottom txt Link
FREE TRIAL
ANNA Business
3.8
★★★★★
£14.90 per month
(waived in first month)
Free
50 free bank transfers per month (20p per transfer after that)
App
Earn 1% cashback for paying with your ANNA card in selected categories.
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View details
CASHBACK
ANNA Pay As You Go
4.2
★★★★★
Free
Free
App
Earn 1% cashback for paying with your ANNA card in selected categories.
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View details
FREE TRIAL
ANNA Big Business
4.0
★★★★★
£49.90 per month
Free
Unlimited free bank transfers
App
Earn 1% cashback for paying with your ANNA card in selected categories.
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View details
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What is ANNA?

ANNA Money (also just known as ANNA) is an online business current account and digital assistant for small and medium-sized enterprises (SMEs). It’s known for the cat noises its app makes when money leaves your account, reminding you to be careful with your spending. Feline sounds aside, ANNA stands for “Absolutely No-Nonsense Admin”.
“ANNA isn’t a bank, but it offers a business account with a debit card and an app that helps you manage your banking and invoices, doing a good chunk of the admin work for you,” says Finder’s banking publisher, Matthew Boyle. “It’s one of the growing number of online-only business banking apps and ANNA Money has been featured as one of our best business bank accounts for invoicing.

How does ANNA work?

After signing up for ANNA through its quick online sign up process, you will receive your digital account. The features you’ll have access to include:

  • Business account and debit card. ANNA business accounts come with a Mastercard debit card. The business account does pretty much all you would expect from a traditional business current account, including offering direct debits (but not overdrafts).
  • App. ANNA’s app includes the usual services that come with a digital banking app, and has some handy features such as personalised spending reports.
  • Invoice service. ANNA can create invoices for you and even chase due payments (politely!). It also automatically matches payments and invoices, helping you keep your accounts in order.
  • Additional debit cards. These have individual spending controls. You can give them to other employees and manage your expenses more easily.
  • 24/7 assistance. It combines an AI-based chatbot and in-app support offered by a UK-based customer service team. They aim to get back to you under 1 minute.
  • Cashback. ANNA offers 1% cashback on a range of business expenses.
  • Connect all your accounts. The ANNA app can also be connected to other business or personal bank accounts through Open Banking, so you can keep an eye on all your transactions and do your budgeting all in one place.
  • Integrate with Xero and Sage. ANNA accounts can be integrated with accounting software packages Xero and Sage, so all your business banking transactions will feed through to your accounting platform.
  • Submit your VAT return. You can connect your ANNA account to HMRC’s digital portal, then use ANNA’s tools to calculate your VAT and submit your return.

How much does ANNA cost?

ANNA has 3 pricing tiers that customers can choose from:

  • Pay As You Go. This plan has no monthly fee. Instead you just pay for what you use.
  • Business. You can choose between a monthly or an annual fee, but your first monthh is free. With this you can get a set number of free bank transfers, ATM withdrawals and international payment each month, plus a number of other features like personal payment links and cashback on purchases.
  • Big Business. Designed for larger businesses, this plan has a higher monthly fee but coomes with unlimited free bank transfers and ATM withdrawals, as well as unlimited free debit cards and other benefits.

ANNA also has an add-on option called + Taxes. You can add this to an existing plan for a small monthly fee and in return get free tax and bookkeeping tools.

How do I apply for an ANNA account?

ANNA promises that you can set up an account in 10 minutes and that the card will be on its way the same day. For a business account, it does seem pretty fast and stress-free to sign up to, and obviously you can do it online.

Eligible businesses include limited companies (you need to be the director to sign up) and non-limited businesses that are structured as a partnership or sole trader. You must be living in the UK.

You’ll need to enter your mobile number and email address in order to sign up. ANNA will also ask a few questions about your business. This will likely be asking you to share a link to show what your business does. If you don’t have this, then you’ll need to provide documentation to prove what type of business you have.

What does the ANNA Money app look like?

ANNA Money app
ANNA Money app
ANNA Money app

Is ANNA right for my business?

ANNA is suitable for sole traders and SMEs that do the vast majority of their transactions in the UK. Since it charges foreign transaction fees and doesn’t offer international bank transfers, it isn’t a good solution if you need to travel often or trade overseas. The other thing to consider is that ANNA’s most innovative features are the support you get for invoices and expenses. If you have an efficient alternative in place, you probably don’t need ANNA.

Compare the fees of popular business bank accounts

ANNA customer reviews

In our independent 2024 customer satisfaction survey, 83% of ANNA’s users said they’d recommend the brand to a friend. Users cited great customer service and easy to use online banking. Here’s what some of those ANNA customers had to say:

“They are a super reliable bank and provide an easy to use app. The quality of service for such a low cost is almost unbeatable”

“The service is amazing”

On the Apple App Store, ANNA is rated 4.5 out of 5 based on over 800 reviews. On the Google Play Store, ANNA is rated 4.4 out of 5 based on over 1,300 reviews (February 2024).

Is ANNA safe?

ANNA isn’t a bank, so it doesn’t have a banking licence or benefit from the Financial Services Compensation Scheme (FSCS) deposit protection of up to £85,000. However, ANNA is regulated by the Financial Conduct Authority, and the company that issues the debit card, Wirecard Card Solutions, has an electronic money licence. This means that customer money has to be kept separate from company money and can never be used to pay the company’s debts. The Mastercard debit card is protected by a PIN and you can block the card in the app if it gets lost or stolen.

Pros and cons of ANNA

Pros

  • Pay As You Go version with core admin features available, so you can try out ANNA for your business.
  • Quick and easy set up, especially for a business account.
  • Easy to use app with useful money management features.
  • Invoice and expense services integrated in the app.
  • 24/7 in-app support that aims to respond under 1 minute.
  • You can connect accounts held with other providers to the ANNA app through Open Banking.
  • Integration with accounting software Xero and Sage.
  • You can calculate your VAT return and submit it to HMRC.

Cons

  • You may still need a traditional bank account for some of your business’ financial needs.
  • No credit facilities or overdrafts available.

Customer service information for ANNA

Email support
Telephone support
In-app or live chat
Contact form
Branch support

Our verdict

While there are other business accounts available, ANNA’s strongest selling point is that it really integrates banking with expense management and invoicing (and even accounting, to a degree). Few business account providers offer the same services and account types at ANNA’s price, which makes it very competitive.

All in all, ANNA looks like a good choice for a tech-savvy business owner who’s looking to do all their admin and banking from the same app. However, keep in mind that there are better options out there if you do much of your business abroad.

Get started by visiting ANNA's website and sign up for an account. If you have read this review and decided that ANNA’s account is not for you, you can also compare other business bank accounts on the market.

Frequently asked questions

Banking scores

★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor

Finder scores, in blue, are based on our expert analysis. We also show reviews from users, where we've received more than 10, with a score in yellow. We gather more reviews from customers every year in Finder's customer satisfaction survey.

To find out more, read our full methodology.

We show offers we can track - that's not every product on the market...yet. Unless we've said otherwise, products are in no particular order. The terms "best", "top", "cheap" (and variations of these) aren't ratings, though we always explain what's great about a product when we highlight it. This is subject to our terms of use. When you make major financial decisions, consider getting independent financial advice. Always consider your own circumstances when you compare products so you get what's right for you. Most of the data in Finder's comparison tables is provided by Moneyfacts.

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2 Responses

    Default Gravatar
    StephenFebruary 26, 2019

    How do you deposit money to Anna?

      AvatarFinder
      JoshuaMarch 3, 2019Finder

      Hi Stephen,

      Thanks for getting in touch with Finder. I hope all is well with you. :)

      Upon checking, you can’t actually deposit money to ANNA, but rather, ANNA is more of an app that helps you handle your business transactions. For this reason, you would still need a traditional bank account when using ANNA.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

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