By choosing a business bank account from RBS, you’ll be able to take advantage of free online accounting software and 24/7 digital banking and phone banking. New businesses and charities can also enjoy fee-free banking. Let’s find out more.
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Depending on the type of business you run and how long it has been operating you can choose from 3 different business accounts:
Startup account. For businesses that have been trading less than a year and have turnover of less than £1 million. There are no transaction fees for the first 24 months and you’ll have access to business support and networking events.
Business account. For businesses with a turnover of more than £1 million or those with a turnover of less than £1 million that have been trading for more than a year. You’ll have access to a dedicated relationship manager and specialised programmes to grow your business. There’s no minimum monthly charge – you just pay for what you use. However, if you have an annual turnover of up to £2 million and switch using the Current Account Switch Service, you can also enjoy 2 years of free business banking.
Community account. For not-for-profit organisations such as charities or clubs. Free banking if your annual turnover is less than £100,000.
How to apply
It’s easy and straightforward to apply for a business account on the RBS website. You’ll need to be aged 18 or over, and be the owner or director of the business you’re applying on behalf of.
Information and documents required include:
Your personal details, proof of ID and proof of address.
3 years of address history.
Details of all the partners, members or directors of the business, including their home addresses for the past 3 years.
Business details, including your turnover and tax information and your company’s Registration Number if you’re a limited company.
Pros and cons of RBS business accounts
Pros
Fees are waived for the first 2 years if you're a startup or switch your account using the Current Account Switch Service, while charities can benefit from fee-free transactions if they earn less than £100,000 a year.
No monthly minimum fees – you'll only be charged for what you use.
Access to free online accounting software.
Option to apply for an overdraft facility and business credit card.
Access to online and mobile banking.
Cons
If you don't qualify for fee-free transactions, everyday banking can become expensive.
Interest is not paid on in-credit balances.
What do customers say about RBS?
90% of customers we surveyed in 2026 would recommend RBS to a friend.
It maintains a strong reputation for providing reliable, professional, and knowledgeable business banking services. Customers value the seamless account management, helpful customer service, and the fact that basic accounts are free to run and easy to access.
With a long history in the sector, RBS is trusted to resolve issues quickly, making it a supportive and sustainable choice for business owners.
AI-generated summary from the text of customer reviews on Finder.
Customer service information for RBS
Email support
Telephone support
In-app or live chat
Contact form
Branch support
Our verdict
If you’re after a well-known high-street brand, with the option of banking online and by phone, an RBS business account could be right for you.
If you’re a new business, the startup account offers some much-needed breathing space by waiving banking fees for the first 2 years, while other businesses can also take advantage of this offer if they switch over their account using the Current Account Switch Service (as long as their turnover is under £2 million a year). Charities can also benefit from fee-free banking, providing they don’t earn more than £100,000 a year.
However, if you don’t qualify for free banking, fees can quickly rack up, so it’s worth comparing what other business bank accounts are available before making your decision.
Frequently asked questions
You will need to be at least 18 years old and the owner or director of the business. Your registered business address must be in the UK, Channel Islands, Isle of Man or Gibraltar or you should be registered for tax purposes in 1 of those jurisdictions. You must also not have been declared bankrupt or received a County Court Judgment or Court Decree.
No, you won't earn interest on your business account balance.
You can manage your account online, via your mobile or by phone.
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Rachel Wait is a freelance journalist and has been writing about personal finance for more than a decade, covering everything from insurance to mortgages. She has written for a range of personal finance websites and national newspapers, including The Observer, The Mail on Sunday, The Sun and the Evening Standard. Rachel is a keen baker in her spare time.
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Nick Renaud-Komiya has been a writer and reporter for nine years, covering a range of consumer issues from energy suppliers to banking and mortgage issues. He enjoys helping people take control of their personal finances and better understand their consumer rights. Nick’s consumer writing and money journalism has been featured in a range of outlets including MoneySavingExpert.com, The Sunday Mirror, The Independent and Money.co.uk. Outside of work Nick enjoys cooking and collecting old David Bowie merch.
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