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81% of Saga's customers in our 2020 customer satisfaction survey would recommend it to a friend.
Many customers reported premium hikes on renewal.With every comprehensive car insurance policy, Saga says it guarantees protection against uninsured drivers, a courtesy car if needed and unlimited cover to drive in the EU. Here’s what else you should know about this specialist insurer for people aged over 50.
Saga originally focused on travel for people aged over 50 and then branched out to offer travel, home and motor insurance, and other financial services, for this group in the 1980s.
With 65 years of experience, it has become one of the UK’s leading insurance providers for the over-50s, winning a number of awards for its products and services.
Saga offers a range of additional protection to bolt onto your policy, including:
Your insurance excess is the amount of money you will need to pay towards a claim. Your insurer won’t pay out for a claim that costs less than this amount. A compulsory excess amount might vary depending on the age of your car and your driving experience.
A voluntary excess is on top and is normally set by you when taking out a policy. You’ll have the option of adding or increasing a voluntary excess – which should lower your premium.
You’ll find details about any compulsory or voluntary excesses in your policy document.
You should call the Saga claims line on 0800 001 5424 to make a claim.
This is a UK-based 24-hour claims line open 7 days a week.
You will need to provide the following information:
It’s vital that you let your insurer know about an incident as soon as possible, even if it’s not your fault. Failure to do this could result in a rejected claim later on.
Saga won the award for Highly Commended in the car insurance category in Finder’s 2020 customer satisfaction awards, with 5 out of 5 stars and 81% of customers saying they would recommend the service.
On customer review platform Trustpilot, Saga as a company has 4.6 out of 5 stars and a rating of “Excellent”, based on more than 16,500 reviews.
Customers praised the simple application process, efficient service and easy renewal, but some reported price hikes on renewal, which left them less than impressed (updated December 2020).
With a range of optional extras and features tailored to older drivers, Saga’s comprehensive cover is a solid option for customers aged over 50. It’s an especially strong offer for those wishing to travel to Europe with their car several times a year, as cover within Europe is unlimited.
Unfortunately, you must be at least 50 years old to be eligible for cover. Nevertheless, the car cover Saga offers to over 50s comes highly commended by our own 2020 Finder Customer Satisfaction Awards.
Just remember to shop around and compare the deals on offer.
Car insurance with a 3 year fixed price
★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor
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