Admiral car insurance review

Find out how we rate Admiral's car insurance policies against other top providers.

4.0 ★★★★★ (870 reviews) Write a review
Admiral

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Our verdict

Admiral has a range of policies including black box, classic car and learner driver policies.

The company’s comprehensive policies offers a good level of cover, with benefits including courtesy car and windscreen repair. Customers in our surveys think highly of the service, with Admiral winning Finder's 2024 Customer Satisfaction Award.

The downside is that the claims line isn’t open 24/7, though there is an emergency third-party recovery service available outside office hours.

If you’ve decided that Admiral car insurance isn’t for you, you can also compare other car insurance policies to find a better fit.

Best for: Customer satisfaction

Pros
  • Additional car discount
  • Europe coverage
  • Highly rated service
Cons
  • There isn’t that much information about Admiral’s third party only or third party, fire and theft policies on its website.
  • Claims helplines are not open 24/7. Calling outside of the opening hours will mean you’ll be redirected to a contracted third-party recovery service.
Admiral Comprehensive
Finder Award
★★★★★
Finder score

Multi-car cover

Windscreen cover

Courtesy car cover

Admiral offers 4 levels of comprehensive car insurance cover, as well as third party only and third party, fire and theft. It also has a range of policy options tailored to different drivers, including van insurance and black box insurance.

Compare Admiral car insurance policies

Name Product Courtesy car cover New car replacement EU cover Personal accident cover Multi-car discount Link
Admiral Third Party
cross
cross
No
Compare quotes
Finder's summary: Whether you have third party only, third party, fire and theft, or comprehensive cover will determine what is covered under your policy. Third party only is the minimum cover required by law and only protects you against any damage you cause to others or their property.

Who it might be good for: Someone looking to be covered by the minimum cover required by law.
Admiral Third Party, Fire and Theft
cross
cross
No
Compare quotes
Finder's summary: In our 2024 customer satisfaction awards, Admiral car insurance got 4.5 out of 5 stars for its service. Admiral has a range of products on offer to cater for a variety of needs, including black box, classic car and learner driver policies.

Who it might be good for: Someone looking for a trusted company policy that has the option to easily upgrade to a higher level of cover.
Admiral Comprehensive
tick
tick
Up to £5,000 personal injury cover
Compare quotes
Finder's summary: Admiral has a range of products on offer to cater for a variety of needs, including black box, classic car and learner driver policies. The company’s comprehensive policy offers a good level of cover, with benefits including courtesy car and windscreen repair. Customers love the company’s policy, which is evident in the awards Admiral has received.

Who it might be good for: Someone who wants a well rounded comprehensive policy that caters to a range of needs.
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Who is Admiral?

Admiral is a UK-based company which began in 1993, selling car insurance. Since then, Admiral has branched out and now sells a range of insurance products including home insurance, travel insurance and pet insurance.

There’s also an option for combined home and car insurance, labelled Admiral MultiCover, and temporary car insurance with Veygo.

Who underwrites Admiral’s car insurance?

Admiral car insurance is arranged and administered by EUI Ltd. There are a few underwriters for different cover options and some of these include:

  • AmTrust Europe Limited
  • Admiral Insurance (Gibraltar) Limited

For more information on all of the underwriters, please refer to your policy document.

What’s covered under my policy?

Whether you have third party only, third party, fire and theft or comprehensive cover will determine what is covered under your policy. Third party only is the minimum cover required by law and only protects you against any damage you cause to others or their property.

Below you can see what the other 2 cover options offer.

Product NameAdmiral Third Party, Fire and TheftAdmiral Comprehensive
Damage to your car
Damaged windscreen and window glass
Fire and theft
Liabilities to third parties
Using the car abroad
No-claims discount

What are Admiral’s different policies?

Admiral offers 2 main policies (single car and MultiCar). Both are avaialable as third party only, third party, fire and theft and comprehensive. Comprehensive comes in Essential, Standard, Gold and Platinum. So whether you want to insure just 1 car or multiple cars, it will have a policy to suit you. Admiral comprehensive policies come with a range of benefits and features included as standard which are included below.

How do I make a claim?

You can make a claim on Admiral’s website or by calling 0333 220 2033. It’s available Monday to Friday from 8am–8pm, Saturday from 9am–4pm and Sunday from 10am–4pm.

What is my excess?

When you make a claim, you have to pay an amount of money towards it – that is called an excess.

The exact amount varies according to a few personal factors, like the type of car that’s covered and the age of both the car and the driver.

Taking out protected or guaranteed no-claims bonus protection will also affect your excess.

All the details about your excess terms can be found in your policy schedule.

Admiral car insurance customer reviews

Admiral won the car insurance category in the Finder Customer Satisfaction Awards in 2024, with 93% of customers saying they’d recommend the service to a friend. Feedback included praise for its pricing, and many customers described Admiral as “reliable”.

One customer commented: “They responded quickly when my car windscreen got damaged in the summer.”

Not all comments were totally positive. Another customer said: “Admiral offer competitive prices and are generally reliable and trustworthy. It can sometimes take a long time to get through to speak to someone on the phone.”

On the reviews platform Trustpilot, Admiral has a score of 4.5 out of 5 – classed as “Excellent” – based on more than 78,000 reviews of its insurance overall (so not just its car insurance) (last updated in May 2024).

What proportion of Admiral car insurance customers would recommend it to friends/family?

ResponseAverage for all brands in our surveyAdmiral customers
This year80.55%92.59%
Last year78.53%86.02%
Source: Finder survey by OnePoll of 750 Brits

Car insurance scores

★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor

Finder scores, in blue, are based on our expert analysis. We also show reviews from users, where we've received more than 10, with a score in yellow. We gather more reviews from customers every year in Finder's customer satisfaction survey.

To find out more, read our full methodology.

How to cancel a car insurance policy with Admiral

To cancel your Admiral car insurance policy, you’ll need to call 0333 220 2000. Some policies allow you to put in a cancellation request online as well.

More information on cancelling your policy can be found here.

Frequently asked questions

The offers compared on this page are chosen from a range of products we can track; we don't cover every product on the market...yet. Unless we've indicated otherwise, products are shown in no particular order or ranking. The terms "best", "top", "cheap" (and variations), aren't product ratings, although we always explain what's great about a product when we highlight it; this is subject to our terms of use. When making a big financial decision, it's wise to consider getting independent financial advice, and always consider your own financial circumstances when comparing products so you get what's right for you. Most of the data in Finder's comparison tables has the source: Moneyfacts Group PLC. In other cases, Finder has sourced data directly from providers.

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