The best car insurance gives you the right cover at the right price and is there in your hour of need. We’ve given comprehensive policies a policy score for the level of cover they provide, and surveyed customers to give a customer satisfaction rating. We’ve also picked out policies that excel in specific categories like multi-car or for young drivers. That being said, it’s always a good idea to compare quotes from a range of providers to make sure you’re getting the right cover at the right price.
|1||NFU Mutual||83.2%||Compare with Confused|
|2||Aviva||82.51%||Compare with Confused|
|3||Saga||82.3%||Compare with Confused|
|4||M&S Bank||81.47%||Compare with Confused|
|5||Direct Line||80.84%||Compare with Confused|
|6||Sheilas' Wheels||79.9%||Compare with Confused|
|7||Age Co||79.57%||Compare with Confused|
|8||RIAS||79.24%||Compare with Confused|
|9||AXA||77.97%||Compare with Confused|
|10||Hastings Direct||77.02%||Compare with Confused|
For all results, including customer satisfaction ratings, skip to our full table.
Car insurance premiums are highly personalised – a tweak to your job role, or the amount of excess you’re happy to pay can make a big difference to your premiums. We explain more in our guide how premiums are calculated. The key is the get the right cover level, plus good service at the cheapest price. This is why we survey customers. All our best picks are at least 3-star rated for service.
|Rank||Provider||Overall satisfaction||Customers who’d recommend|
The algorithms that insurers use to calculate their premiums are a dark art and are all different, so it will always pay to get a range of quotes from different providers each year. Then consider the extra benefits a policy might offer you, and check our ratings to see what customers think of any brand you haven’t tried but are considering.
In December 2022, we ran a customer satisfaction survey on insurance providers. We had 1,654 responses about car insurance providers.
The survey asked respondents how satisfied they were with their current insurance company (on a scale from one to five, and also whether they would recommend the brand to a friend or not). We turned the results into star ratings and shortlisted the top-performing brands for our awards. If there was a draw, we used the recommendation score (that is, the percentage of customers who said they would recommend the brand to a friend) as a tie-breaker.
Full details of our star ratings for this sector are on the insurance ratings methodology page.
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