Best banks and bank accounts in the UK 2026

Discover the best banks and other account providers in the UK by customer service.

Voted top by customers See league table
Top by expert analysis See editor's picks

Our experts trawled through the features and fees of accounts from all the big providers and challengers worth considering, including digital-only banking apps. This guide shows our scores as well as scores from the people who matter most – customers. Find out the top accounts for spending abroad, earning interest on your balance, cashback and more, to help you choose the perfect account. You can also earn money when switching your bank account.

Our 2026 customer satisfaction league table

We asked the customers of banking apps and current accounts providers featured in this table whether they’d recommend it to a friend and we’ve ordered the table by the percentage score. Our independent survey was carried out in Feburary 2026. Learn more about how we conducted our research.

BankCustomers who’d recommend
first direct97%Renowned for its 24/7 human customer support, first direct is a highly reliable provider. Users praise the helpful staff and efficient online banking experience.
Starling97%Starling is consistently praised for its brilliant app and 24/7 customer support. Customers especially value the lack of fees for using the account abroad.
Revolut97%Revolut is valued for its innovative app and ease of sending money worldwide. Users find it specifically useful for travel and daily transactions.
Chase97%The user-friendly app and popular cashback offers make Chase a top choice. Customers find the account smooth to operate and very easy to set up.
NatWest95%NatWest provides a secure banking experience with efficient, helpful staff. Many customers highlight the brand’s rewarding loyalty schemes and simple app.
HSBC94%A safe and stable banking environment is what HSBC customers value most. Reviewers frequently mention the helpful staff and the bank’s transparent approach.
Monzo93%Monzo is a popular choice for its innovative app features and helpful money tools. Users value the brilliant customer service and ease of use abroad.
iFAST Global Bank93%Often described as an efficient and trustworthy brand, iFAST Global Bank is valued by customers, who find the service reliable and appreciate the rewarding offers.
Lloyds Bank93%Lloyds Bank is a trusted provider known for high-quality customer service. Reviewers often highlight the seamless mobile app and the overall reliability of the brand.
Barclays92%Praised for its excellent mobile app, Barclays is a reliable choice for managing bills. Users value the brand’s long-standing reputation and friendly customer support.
Nationwide91%Nationwide is highly regarded for being a reliable and trustworthy building society. Customers value the secure app, helpful staff, and fair treatment of members.
TSB90%TSB is a reliable provider noted for its great digital offerings and strong communication. Users find the app easy to manage without needing external support.
Royal Bank of Scotland90%Great customer service is a recurring theme for RBS. Consumers also praise the high-quality app interface and efficient account management.
Santander90%Santander is described as a reliable bank with strong security features. Customers appreciate the helpful service and the straightforward nature of the mobile app.
Metro Bank87%Polite and respectful customer service defines the Metro Bank experience. Users also appreciate the straightforward, intuitive app and helpful, transparent communication.
Biscuit by Zopa87%Biscuit by Zopa offers a simple and versatile digital experience. Reviewers frequently highlight the excellent customer service and ease of managing accounts online.
Kroo87%Kroo earns praise for its easy-to-use interface and helpful customer support. Many users value the clear notifications and beneficial money management tools.
Halifax86%Halifax is valued for its user-friendly mobile app and helpful staff. Many customers appreciate the helpful notifications and the overall ease of use.
Bank of Scotland80%A trusted brand with an easy-to-use app, Bank of Scotland is well-regarded. Customers appreciate the quick service and the reliability of their online platform.
Virgin Money77%Virgin Money earns praise for its helpful staff and easy-to-use mobile app. Reviewers value the brand’s rewarding features and straightforward approach to banking.
The Co-operative Bank77%The Co-operative Bank stands out for its strong ethical values and friendly staff. Customers find the service reliable and appreciate the community-focused approach.
Monese77%An easy-to-navigate app experience makes Monese a reliable choice. Customers frequently mention it as a convenient option for daily banking and travel.
7:10
Cathy Hudson's headshot
Our expert says: Banking expert Cathy Hudson explains how to pick the best account

"The bank that’s right for you depends on your priorities and your financial situation. If you’re simply looking for a bank with the best customer satisfaction, Chase, Revolut, and Starling received the highest scores for overall satisfaction, with Chase scoring an impressive 100% ‘would recommend’ score. These are digital-only banks so you would need to make sure this would suit you before choosing one of them.

If it’s interest on your credit balance you’re looking for, Kroo – another digital bank – is one of the few that pays you interest. Although, if that is what interests you, it’s also worth checking out Nationwide’s FlexDirect which pays interest for the first 12 months. Starling is best if you’re spending money abroad, as it doesn’t charge you fees when you’re paying by card or taking cash out overseas and uses Mastercard’s exchange rates.

For those looking to maximise the return on their savings, first direct is a winning option as by taking out its current account you get access to its top-paying Regular Saver account, which lets you save £25 to £300 a month for 12 months. The interest you’ve earned will be paid to you at the end of this period. If you save the maximum £300 a month, at 7% gross AER, you’ll earn around £136.50 at the end of the 12 months."

Cathy Hudson's headshot
Money expert

The UK’s best current accounts for 2026 ranked by expert score

Rank Product Finder score
1 Starling Current Account 9.8/10
2 Monzo Current Account 9.3/10
3 Lloyds Bank Classic Account 9.1/10
4 Nationwide Building Society FlexAccount 9.1/10
5 Chase Current Account 7.9/10
6 Zopa Bank Biscuit 7.4/10
Finder Score Account fees Interest (AER) Switch service guarantee

Best all rounder and for overseas spending

Starling logo
Finder score
Finder score
£0
0%
Yes
Go to site More info
Compare product selection

Why we like it

Starling offers a high standard of banking with a range of useful features and no monthly fee. Its app is highly rated and very easy to use, with helpful budgeting and payment features such as savings spaces, virtual cards and round-up spare change options.

We also really like that there are no transaction fees for overseas spending and no monthly overseas ATM withdrawal limits, making it the perfect travel companion.

Pros

  • Split any bill with a tap
  • 24/7 customer support
  • Bill manager & instant alerts
  • Spaces to help manage your money
  • No charge from Starling for card use abroad

Cons

  • No branch network
  • No interest on your current account balance
  • Limited product range compared to other banks

Best for extra features

Monzo logo
Finder score
Finder score
£0
0%
Yes
Go to site More info
Compare product selection

Why we like it

Monzo is bursting with extra features designed to help you manage your money. Beyond the standard suite of budgeting tools - such as automatic categorisation and dedicated Savings Pots - it introduces clever features that solve everyday problems.

We’re particularly impressed by its flexible bill-splitting, which allows you to request funds from friends regardless of who they bank with. Plus, for those struggling to save, the 1p Savings Challenge offers a fun, low-pressure entry point into building a nest egg.

Pros

  • Easy to set up
  • Good for budgeting and categorising spending
  • Automatic saving feature
  • Fee-free spending abroad
  • Slick app with face login
  • Overdrafts and loans available

Cons

  • Free ATM withdrawals outside the EEA limited to £200,
  • £1 fee for depositing cash at PayPoints,
  • Maximum cash deposit of £1,000 every 6 months
  • No rewards program

Best for cashback

Chase logo
Finder score
Chase Current Account
Cashback
Finder score
£0
0%
Yes
More info
Compare product selection

Why we like it

Chase’s cashback offer is head and shoulders above the rest, not just in how much you can earn each month, but also because it has no monthly fee. New customers can earn 1% cashback on their debit card spending for the first 12 months, but cashback is capped at £15 a month, and there are conditions on what you can earn cashback on.

Chase’s account also comes with free spending and cash withdrawals abroad, and the ability to open extra current accounts in seconds for free.

Pros

  • Rewards when you spend
  • Interest when you don't
  • No fees abroad from Chase

Cons

  • No branches if you prefer face-to-face banking
  • Can’t deposit cash or cheques into the account
  • Overdrafts not available yet

Best on the high street

Nationwide BS logo
Finder score
Finder score
£0
0%
Yes
More info
Compare product selection

Why we like it

Nationwide prides itself on its high street presence and is one of our highest-rated accounts when it comes to customer service and account access. But what makes it really stand out is that it pays to be a Nationwide member, literally!

Nationwide is one of the only banking providers that gives cash payouts for loyalty. It's made a “Fairer Share Payment” to eligible members for 3 years running, setting a high bar for giving back to its customers.

Pros

  • No monthly fee
  • Arranged overdraft available
  • Access to exclusive products such as linked savings account
  • Easy to apply for
  • FSCS protection

Cons

  • Interest charged on overdrafts
  • No interest paid on balances
  • Limited account features
  • Withdrawal limit on linked savings account

Best for payment features

Lloyds Bank logo
Finder score
Finder score
£0
0%
Yes
More info
Compare product selection

Why we like it

While Lloyds excels at the essentials - such as in-branch cash and cheque deposits and seamless international transfers - it also offers a little extra. Through its Everyday Offers, customers can earn up to 15% cashback at selected retailers, while its Save the Change tool makes saving easy by rounding up everyday purchases.

As Lloyds is part of the Lloyds Banking Group, Halifax and Bank of Scotland have many of the same payment features.

Pros

  • No monthly fee
  • Earn cashback on spending
  • Overdraft available
  • 24/7 banking
  • FSCS protection

Cons

  • Interest charged on overdraft
  • No interest paid on balances
  • Limited account features

Best for linked savings account

Zopa logo
Finder score
Zopa Bank Biscuit
Finder score
£0
2%
No
More info
Compare product selection

Why we like it

Zopa’s Biscuit account has a lot to offer, but what stands out is its linked saver, which at the time of writing has the highest rate on the market. You can save up to £300 a month and withdraw anytime you need to, giving you a bit more wiggle room than other regular savers.

Biscuit also offers interest on your balance and cashback on bills. So if you’re looking for a current account which gives something back, this is one to check out.

Pros

  • Cashback
  • In-credit interest
  • Access to high interest Regular Saver
  • No monthly fees
  • Fee-free debit card
  • Easy-to-use app

Cons

  • Overseas cash withdrawals may incur a fee
  • No branches, online only
loading

How we score banking accounts

We asked Brits what they care about when choosing a banking account and our scoring reflects what they told us. Our unique system covers 8 key categories that we believe are the most important features to consider when comparing bank accounts:

  • App ratings
  • Transaction fees
  • Customer service
  • Account access
  • Payment features
  • Extra features
  • Monthly fees
  • Overseas fees

There’s more about these in our full methodology.

Our scoring breakdown

We asked UK bank account holders what matters most to them when choosing or switching to a new banking account, and used this when deciding what weight to give different factors in our scoring.

Which bank account should I choose?

Before you answer this question, you should ask “what do I need from my banking account?”.

Work out what you need before comparing the options.

If you’re unhappy with your bank, it makes sense to vote with your feet, especially when there are so many options to choose from.”

Katherine Denham, award-winning personal finance expert

Which factors are most important in a bank account?

As part of our customer satisfaction survey, we received feedback from customers on the elements they value most when banking. Below, you can see the results of this analysis, highlighting the most important factors when you’re looking for the best bank account.

RankingCurrent accounts factor% of customers it’s a priority for
1Customer service and support23.5%
2Ease of use and accessibility17.5%
3App quality and digital technology9.2%
4Interest rates8.3%
5Access to branches and in-person services6.3%
6Trust and transparency6%
7Rewards and cashback4%
8Fees and charges3.5%
9Speed and efficiency2.7%
10Overdrafts and credit1.3%

What is the average number of bank accounts per person?

The average person in the UK has 1.8 current accounts in 2025 according to Finder research. More than half of UK adults (53%) have 2 or more personal bank accounts – an estimated 28.7 million people – compared to 46% of people in 2020. However, 2.8% of Brits do not currently have a personal bank account in their name, an estimated 1.5 million people.

How many people have a digital-only bank account?

Our recent survey found that 2 in 5 Brits (40%) have a digital-only bank account in 2025. The number of people with a digital-only bank account has increased significantly over the past two years, jumping from 24% at the start of 2023 to 36% at the start of 2024 and then increasing again in 2025.

All the content may be republished with a link to this page. For more information, view the full research page and methodology.
Press enquiries

Bottom line

There are plenty of good deals available if you’re looking to switch account, whatever you want from your bank or banking provider. Just make sure you consider your needs before choosing one. Some of the newer digital-only banks are among the best for customer satisfaction so if you’re happy to only do your banking online or through an app, with no branches offering face-to-face help, these are definitely worth a look.

Frequently asked questions

We show offers we can track - that's not every product on the market...yet. Unless we've said otherwise, products are in no particular order. The terms "best", "top", "cheap" (and variations of these) aren't ratings, though we always explain what's great about a product when we highlight it. This is subject to our terms of use. When you make major financial decisions, consider getting independent financial advice. Always consider your own circumstances when you compare products so you get what's right for you. Most of the data in Finder's comparison tables is provided by Defaqto. In other cases, Finder has sourced data directly from providers.

Sources

Liz Edwards's headshot
Katherine Denham's headshot
To make sure you get accurate and helpful information, this guide has been edited by Liz Edwards and reviewed by Katherine Denham, a member of Finder's Editorial Review Board.
Kate Steere's headshot
Written by

Editor

Kate Steere is an editor and money expert at Finder, specialising in banking, savings and fintech. She has previously written for The Motley Fool UK and Fitch Solutions, where she covered a wide range of personal finance topics and kept a close eye on market trends. Kate has a Bachelor of Arts in Modern History from the University of East Anglia. When not working, she can usually be found curled up with a good book or heading out for a run. See full bio

Kate's expertise
Kate has written 170 Finder guides across topics including:
  • Banking
  • Savings
  • Fintech
  • Credit
  • Payments

More guides on Finder

Go to site