The AA

AA breakdown cover review

Discover what you can expect with AA breakdown cover, and the cover options available to you.

4.1 ★★★★★ (254 reviews) Write a review
24-hour telephone assistance.
Personal cover and onward travel only available as an add-on.

The AA, or Automobile Association, was founded in 1905. It’s most famous for providing car breakdown cover to motorists across the UK and helps around 3.5 million people a year. We’ve looked at what level of service you can expect to receive with AA breakdown cover.

What types of policies are on offer?

The AA provides roadside assistance if your car breaks down as standard. It has its own unique recovery fleet and it’ll provide you a hire car or hotel if needed.

You can choose to add optional extras, such as personal cover (in anyone’s car), home rescue and onward travel.

Claims process

If you need assistance from the AA, you can call 0800 88 77 66 or use the AA app.

Customer reviews

The AA has received over 9,000 reviews on Trustpilot. At the time of review, it had an average rating of 4.1 out of 5. According to the company’s own data, 95% of its customers would recommend the service to a friend.

Pros and cons


  • According to recent data, the AA can repair 8 out of 10 cars at the roadside within 30 minutes
  • Highly recommended by its members
  • 24-hour telephone assistance


  • Personal cover and onward travel only available as a paid add-on

The bottom line

The AA is probably the most well-known car breakdown service in the UK, but there are a few providers that offer a more comprehensive service as standard.

Get started by visiting The AA’s website and sign up for a policy. If you have read this review and decided that The AA breakdown cover is not for you, you can also compare other breakdown cover policies on the market.

Frequently asked questions

Breakdown cover ratings

★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor

Our customer satisfaction scores ("Customers say") are based on a survey of 1,269 customers carried out in December 2021.

Learn the details of our methodology and scoring.

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