Travelers vs American Family: which car insurance is right for you?
Although American Family Insurance might not be as well-known as Travelers, it is the 10th-largest insurance provider in the US. The company has been meeting drivers’ insurance needs for 90 years. American Family Insurance aims to gain the trust of their customers through top-notch customer service and protection.
Like American Family, Travelers has been in the insurance business for quite some time. But unlike American Family, Travelers insures drivers in all 50 states. Both providers do well in customer service and offer affordable insurance through discounts.
So which one will you choose? That decision could be tough, but we’ve put together this comprehensive comparison to help making your decision easier.
- Save with multiple discounts
- Instant quotes and access to agent support anytime
- Available in 42 states
Our top pick: Travelers
Travelers' five-step online guide takes the frustration out of building the perfect policy.
- Financial strength
- Multiple discounts
- Friendly website with quick quotes
- Access to agents
 Travelers |
 American Family |
|
|---|---|---|
| About the provider | Travelers has over 30,000 employees operating in five different countries to assure customers that they will be taken care of. It has been a Fortune 500 company since 1995 and its goal is to provide insurance rates at competitive prices. | For 90 years, American Family has worked hard to give quality rates and services. In addition to auto insurance, it offers home, life, business, and farm and ranch insurance with a strong commitment to protect its customers. |
| Price | Policy costs depend your personal situation. Visit Travelers for a quote based on your specific needs. | Policy costs depend your personal situation. Visit American Family for a quote based on your specific needs. |
| States served | All 50 states | 19 |
| User satisfaction* | A | B+ |
| J.D. Power ratings** | 3/5 on overall claims satisfaction | 4/5 on overall claims satisfaction |
| Driver discounts | View driver discounts | View driver discounts |
| Vehicle discounts | View vehicle discounts | View vehicle discounts |
* Based on Better Business Bureau’s company rating ** Based on the 2016 U.S Auto Claims Satisfaction Study
Driver discounts
Vehicle discounts
Bottom line
If you don’t live in one of the 19 states where American Family provides coverage, then considering this company is a non-starter for you. But if you do, then this smaller insurance provider might be a winner. As always, keep your personal situation in mind when comparing the discounts the two offer.