Progressive vs. Liberty Mutual
The fourth-largest insurance company in the US, Progressive is a traditional lender whose sometimes expensive rates are made up for by excellent customer service and multiple discounts. The older Liberty Mutual is a similar company, the nation’s seventh-largest provider, and got a 2 out of 5 in overall satisfaction in J.D. Power’s 2017 Auto Insurance Study and a 3 out of 5 in some parts of the country.
With so many similarities between these two big-name car insurance providers, how can you compare them? We pit Progressive and Liberty Mutual side by side in user delight, potential discounts and other deals to see who rises to the top.
- Customizable coverage
- Industry-specific options
- Easy online access
- 24/7 assistance
Our top pick: Progressive commercial car insurance
This big-name lender offers general and specialized coverage for your drivers or fleet. But don’t expect top customer support.
- Customizable coverage
- Industry-specific options
- Easy online access
- 24/7 assistance
 Progressive |
 Liberty Mutual |
|
|---|---|---|
| About the provider | Progressive is a household name and one of the largest car insurance companies in the US. Since 1937, customers have flocked to Progressive for their wide-ranging insurance needs. It also offers discounts through Snapshot, a use-based insurance program. | Formed in 1912, Liberty Mutual is committed to delivering insurance at competitive rates. Taking pride in operating with immense integrity, this global insurer goes beyond typical policies for its customers. |
| Policy Price | Policy costs vary. Visit Progressive for a quote based on your specific needs. | Policy costs vary. Visit Liberty Mutual for a quote based on your specific needs. |
| States served | All 50 states | All 50 states |
| User satisfaction* | A+ | A+ |
| J.D. Power ratings** | 3/5 on overall claims satisfaction | 3/5 on overall claims satisfaction |
| Driver discounts | View driver discounts | View driver discounts |
| Vehicle discounts | View vehicle discounts | View vehicle discounts |
*Based on Better Business Bureau’s company rating.
**Based on the 2016 US Auto Claims Satisfaction Study
Driver discounts
Vehicle discounts
Bottom line
Liberty Mutual may be more established by a few years, but Progressive folds higher user satisfaction into more discounts for your autopay, minor child, vehicle safety features — and generally being an overall good driver. If neither one’s right for you, compare car insurance options to find the best policy for you.
