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American Family vs. The General: Which provider is better?
American Family vs. The General
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If you’re considering getting car insurance through American Family or The General, we’ve got the information you need on both providers to make your decision easier.
American Family is a smaller company that offers coverage in 19 states. Despite the fact that it only covers less than half of the country, it is the 10th-largest insurance provider in the US and gets good customer reviews.
Like American Family, The General has a reputation for good customer service, earning an A+ from the Better Business Bureau. It provides coverage in 46 states and is known for insuring high-risk drivers. If you fall into this category, The General is an option for you.
Below we’ve lined up American Family and The General in a head-to-head comparison where you can easily find all of the details you need to choose the provider that best suits your needs.
Snag affordable coverage for high-risk drivers, a marketing claim backed by our rate analysis which showed premiums less than $80 a month.
Our top pick: The General
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|
|
|---|---|
| American Family Insurance aims to gain the trust of their customers through top-notch customer service and protection. | Snag affordable coverage for high-risk drivers, a marketing claim backed by our rate analysis which showed premiums less than $80 a month. |
| AZ, CO, GA, ID, IL, IN, IA, KS, MN, MO, NE, NV, ND, OH, OR, SD, UT, WA, WI | All states except Hawaii, Massachusetts, Michigan and New Jersey |
| Optional | Optional |
| Yes | No |
| Yes | No |
| Yes | No |
| Yes |
Yes |
| online phone |
Phone App |
| 12 months monthly custom |
12 months monthly |
| Yes | Yes |
| Yes | Yes |
| No | Yes |
| Yes | Yes |
| Yes | Yes |
| Yes | Yes |
| Yes | Yes |
| Yes, up to 10% | No |
| No | No |
| Yes | Yes |
| Yes | No |
|
|
|
Bottom line
Both American Family and The General have good reputations, but American Family comes out ahead with its multiple discounts. However, if you are having a hard time getting an insurance company to cover you because of poor credit or driving violations, The General is a great choice. Compare your car insurance options to find the best insurance company for you.
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