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J.G. Wentworth mortgage review
This lender has been acquired and is no longer available.
finder.com’s rating: 3.9 / 5.0
★★★★★
Discontinued product
Freedom Mortgage acquired J.G. Wentworth Home Lending in 2019 and the two lenders are now fully merged. See our Freedom Mortgage review or compare other lenders to help you find the best mortgage options for you.
Details
| Loan products offered | Conventional, Jumbo, FHA, VA, USDA |
|---|---|
| State availability | Not available in: HI, ID, NV, NY |
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What types of loans does J.G. Wentworth offer?
Several standard and government-backed mortgage options are available through J.G. Wentworth. Outside of mortgages, it also offers a special refinancing option and a home improvement loan.
Conventional mortgages
J.G. Wentworth offers 15-, 20- and 30-year fixed-rate mortgages, and adjustable-rate mortgages with intro periods of three, five and seven years.
Jumbo loans
Mortgages that go over the standard loan maximums are considered jumbo loans. J.G. Wentworth recommends a down payment of at least 20% to qualify.
VA loans
Military service members, retired veterans and their spouses could qualify for this type of government-backed loan. VA loans sport a number of features, including no down payment, no PMI requirements, limited closing costs, no early repayment fees and interest rates that are lower than conventional mortgages.
FHA loans
Another government-backed loan option is an FHA loan that makes it easier for those with fair credit to qualify for a loan. One of the most notable features of an FHA loan is its minimum down payment — depending on your eligibility, you may be able to put as little as 3.5% down.
USDA loans
A USDA guarantee provides benefits for borrowers who live or want to buy a house in a rural area and have low or moderate income compared to the local median. No down payment, low insurance premiums, lower than conventional rates and 100% financing are all available with a USDA loan.
Other loans offered by J.G. Wentworth
- Home improvement loans
J.G. Wentworth fees
One appeal of J.G. Wentworth is its declaration of complete transparency when it comes to mortgage fees. Its commitment to no hidden fees is reflected by the fact that it doesn’t offer a typical fee associated with mortgage closing costs — points.
Home loan fees you may still run into include:
- Processing and underwriting. You’ll find these included in typical closing costs. Application processing, underwriting and origination fit under this category.
- Third party. Appraisal, title services and inspection typically aren’t charged by the lender, and are instead outsourced.
- Ongoing. Insurance and property taxes will likely be your two biggest ongoing fees to consider.
Requirements
While J.G. Wentworth doesn’t provide exact eligibility requirements, it does have a mortgage qualifier calculator which shows what loan amount you may qualify for. You can also get prequalified with J.G. Wentworth by working with a loan officer who will evaluate your creditworthiness and income, among other factors.
Documentation
J.G. Wentworth doesn’t provide a list of documents you might need, but most lenders require the following info to apply:
- W-2 forms from the past two years
- Pay stubs from the past month
- Federal taxes from the past two years
- Bank statements for the past two months, including all deposit and investment accounts
- Divorce decree
- Proof of child support
- Proof of additional properties and assets
- Verification of rental or mortgage payments for the past two years
How to get a home loan with J.G. Wentworth
J.G. Wentworth offers the opportunity to apply online or over the phone. To start the process:
- Go to the J.G. Wentworth mortgage site and select Start a conversation under Talk to a specialist.
- Fill out the form with your state, loan type, first and last name, email address and phone number, then click Submit.
- When you get a call from a J.G. Wentworth loan officer, you’ll receive a rate quote.
- The loan officer reviews your creditworthiness, assets and income to determine if you prequalify.
- If you’re prequalified, apply over the phone, which requires submitting in-depth documentation.
- Your application is sent to underwriting to determine if you’re approved.
- If you’re approved for the loan, you can schedule a closing and receive your mortgage.
J.G. Wentworth reviews and complaints
As of August 2021, J.G. Wentworth’s customer reviews are generally positive. It’s accredited with the Better Business Bureau (BBB) and has an A+ rating for answering 54 complaints in the last three years. The company averages 4.07 stars out of 5 with 80 customer reviews. Trustpilot tells a similar story with 1,640 reviews and a TrustScore of 4.8 out of 5 stars.
Most reviewers praise the company’s customer service, but reviews are mostly related to its debt consolidation program and other financial services.
Pros and cons of J.G. Wentworth
Pros
- Fee transparency. J.G. Wentworth claims it clearly states all possible fees before closing to avoid surprises.
- Online rate check. Quickly check out possible rates with its online quote tool.
- Well-rounded suite. Choose from renovation and refinance options and several government-backed loans.
Cons
- Not available everywhere. If you live in Hawaii, Idaho, Nevada or New York, you won’t be able to apply for a mortgage with J.G. Wentworth.
- Limited branch locations. Of the states it’s licensed in, it only has branch locations in 14.
What is J.G. Wentworth?
Founded in 1991 as a bank, J.G. Wentworth Company offers structured settlement, presettlement and annuity services outside of its home mortgage products. In August 2019, J.G. Wentworth Home Lending was purchased by Freedom Mortgage. Details on how it will affect the process of getting a home loan with J.G. Wentworth aren’t yet available as of September 2019.
Frequently asked questions
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Review by
Rhys Subitch
rhys.subitch@finder.comRhys Subitch is the loans editor at Finder, guiding Americans toward smart borrowing decisions. With over half a decade of experience researching, editing and writing for a Fortune 500 company, university and several independent publications, Rhys brings readers the most up-to-date and curated info in the lending sphere. They make frequent appearances on Finder's YouTube channel to talk through loan topics that range from the very basics to the latest government assistance programs. Before specializing in lending, Rhys was a personal finance writer for Finder’s credit cards, insurance, banking and mortgage verticals. They hold a BA in sociology and a certificate in editing from the University of Washington, Seattle.
Expert review
J.G. Wentworth offers home loan products to meet a variety of needs. It’s a well-reviewed company — outside of its BBB profile — and claims fee transparency.
While its products are robust, you may still want to look into other lenders before settling. Compare your home loan options and determine the best provider for your financial situation.