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finder.com’s rating: 3.7 / 5.0
★★★★★
Keller Mortgage offers specialty mortgage loan programs and a credit on closing costs for eligible borrowers. But its rates and terms are unclear, and it doesn’t lend to residents of New York State.
Loan products offered | Conventional, VA, USDA, FHA, Jumbo, Refinance |
---|---|
Minimum credit score | Conventional: 640 |
Minimum down payment | 3% |
State availability | Not available in: NY |
NMLS # | 140234 |
To qualify for a mortgage with Keller Mortgage, you must have a minimum credit score of 640. Down payments start at 0% for USDA and VA loans, 3% for conventional loans, 3.5% for FHA loans and 20% for jumbo loans. The minimum loan Keller finances is $65,000.
Before you begin the preapproval process, gather the following information:
Keller Mortgage doesn’t disclose any fee information on its website. Instead, it claims to provide personalized rate and fee estimates at the time of application based on the property and financial profile of its borrowers.
Lenders typically charge loan fees that range between 2% to 5% of the total loan cost. During the loan closing process, your fees may include the following:
Keller’s application starts with a comprehensive preapproval process. You can apply for a preapproval using the following steps:
Once you submit your application, a loan officer contacts you to discuss your application.
The only additional mortgage products Keller offers are refinancing options, which include cash-out refinancing to tap into your home’s equity.
Keller offers a pretty standard array of home mortgage products, but none of the home equity loans or lines of credit you’d expect from a traditional bank. Where Keller stands out is in its ZeroPlus Program, which offers home loan discounts that waive the origination fee, offer $1,000 toward third-party fees and include a $1,000 closing credit on home loans over $150,000.
To qualify for the ZeroPlus Program, applicants must use a Keller Williams agent.
Keller Mortgage is not accredited with the Better Business Bureau (BBB) but has an A+ rating as of December 2020. The lender has just shy of two stars with 15 customer reviews and has closed its only customer complaint. Keller Mortgage also has a Google rating of 2.2 out of 5 stars based on 24 customer reviews.
Some customers spoke highly of the quick and attentive responsiveness their Keller Mortgage loan agents demonstrated. Others complain of website malfunctions and confusing underwriting procedures.
Keller Mortgage is headquartered in Dublin, Ohio and is a direct business affiliate of Keller Williams Realty — one of the largest real estate franchises in the US with over 1,000 offices and 180,000 associates.
All numbers based on 2019 nationwide data from the Home Mortgage Disclosure Act.
Loan type | Applications denied | Loans originated | $ Amount (originated loans) |
---|---|---|---|
Conventional | 278 | 8,915 | $2,326,045,000 |
FHA | 89 | 1,618 | $368,680,000 |
VA | 48 | 940 | $263,220,000 |
USDA | 8 | 81 | $14,575,000 |
★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor
We analyze top home loan providers and rate them one to five stars based on factors that are most important to you. These factors include: rates and fees, product selection and borrower experience.
Read the full methodology of how we rate home loan providers.
Review by
Shannon Terrell is a writer for Finder who studied communications and English literature at the University of Toronto. On any given day, you can find her researching everything from equine financing and business loans to student debt refinancing and how to start a trust. She loves hot coffee, the smell of fresh books and discovering new ways to save her pennies.
An affiliate of Keller Williams Realty, Keller Mortgage is good for lenders looking for low down payment, with options like FHA, VA and USDA loans. But online feedback from customers is less than favorable and you’ll need to complete the entire preapproval process for access to potential rates and fees.