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Reali Loans mortgage review

This lender charges no lender fees or commissions, but availability is severely limited.

Previously known as Lenda before being acquired by real-estate broker Reali, Reali Loans offers a paperless approach to mortgages and a cash offer option that can better position homebuyers in a competitive market. But its product range, customer service options and state availability are limited.

Details

Loan products offeredConventional, Refinance, Jumbo, ARMs
Minimum credit scoreConventional: 620
Minimum down payment (Conventional)3%
State availabilityAZ, CA, CO, FL, GA, IL, MD, MI, OR, PA, SC, TN, TX, UT, VA, WA
NMLS #991397

Our take on Reali Loans

Reali’s loan products for new homebuyers are only available in 15 states. And with only a few mortgage options to choose from, Reali is likely best suited for borrowers with good credit who want a fully online experience.

If you happen to be looking to purchase a home in the states it serves, Reali Loans could be worthwhile. It offers a fully digital mortgage experience, but you also have access to a human loan officer in case you need assistance.

It doesn’t charge lender fees, which can normally run a couple of thousand dollars. Everything considered, if you like the idea of a tech-driven mortgage process at a lower cost compared to many other lenders, Reali is worth considering. But it being limited only to 15 states means all other homebuyers will have to look elsewhere.

Reali Loans requirements

As of September 2021, Reali loans and refinance loans are currently available in 15 states: Arizona, California, Colorado, Florida, Georgia, Illinois, Maryland, Michigan, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia and Washington.

To qualify for a loan with this provider, you’ll need to be a US citizen, permanent resident or nonpermanent resident.

Documentation

Though required documents can vary, gather the following information before you apply:

  • W2s and 1099s from the past two years
  • Personal tax returns from the past two years
  • Current monthly housing expenses such as rent or mortgage payments
  • Driver’s license, state ID or passport
  • Bank statements from the past two months
  • Business tax returns from the past two years, if self-employed

Costs and fees

Reali doesn’t charge lender fees, origination fees or commissions. Rather than a lender fee, it’s the mortgage points you’re required to pay in exchange for choosing a mortgage with a lower rate.

On the other hand, Reali also offers a lender credit for choosing a loan option with a higher interest rate.

And like with any home purchase, you’ll have to pay common third-party fees. Reali offers an estimate of the third-party fees you can expect to pay, which you can find in the details of each loan option you qualify for.

Keep in mind that these fees are only for the loan. If you decide to use Reali real estate agents to help you find and purchase a house, those fees will be separate.

How to apply for a mortgage with Reali Loans

Although Reali offers a fully online application process, it’s a bit cumbersome at times, and there are some redundancies that could be eliminated to streamline the process. In any case, here’s how to apply for a mortgage with Reali Loans.

  1. Go to Reali’s website and select Loans from the navigation menu.
  2. Choose I’m Buying A House and provide details about where you are in the homebuying process and details about the property itself.
  3. Enter your credit score range, provide the estimated purchase price and down payment, then select Save Progress.
  4. Sign up for an account. Once finished and logged in, hit Get Rates.
  5. Choose a loan option and select Get Pre-Approved.
  6. Provide more details about where you are in the homebuying process, agree to the terms and conditions and select Continue.
  7. Enter personal information such as name, phone number, marital status and current address. Hit Continue when finished.
  8. Provide additional information about the property you would like to purchase, additional personal information such as your Social Security number and date of birth, information about your assets and income and information about any real estate you own.
  9. Fill out disclosure forms, enter your US citizenship status and provide demographic information.
  10. Answer any additional questions and review your application, then hit Submit.

After submitting your application, you’ll need to upload any relevant documents so Reali can verify your information as your application moves through processing and underwriting. Provided certain underwriting requirements are met, you’ll receive a conditional approval. If all the details of the loan are correct, you’ll then move on to a final approval, at which point you can close on your new home.

What types of mortgages can I get through Reali?

  • Conventional
  • FHA
  • VA
  • USDA
  • Jumbo
This company accepts mortgage refinance applications.

Other mortgage products offered by Reali Loans

  • High-Balance loans. These types of loans are designed for mortgages that exceed the Federal conforming loan limits but don’t exceed the loan limit for the high-cost area where the property is located.
  • Reali Buy Before You Sell. Move into your new home before your old one sells. Reali will clean, prep, stage and list your old home for you.
  • Reali Cash Offer. Reali places a cash offer on your behalf, and you purchase the home from Reali.

How Reali Loans mortgage products compare to other lenders

Reali offers a select few common mortgage products, including conventional, conforming and refinance loans. The limited offering is pretty standard for an emerging digital lender. However, by not offering FHA, VA or USDA government-backed loans, Reali trails most traditional lenders and the variety of mortgage products they typically offer their customers.

Reali Loans reviews and complaints

Reali has an A+ rating with the Better Business Bureau and is fully accredited as of April 2022. With only one customer review, Reali is rated 1 out of 5 stars. The solitary customer review complained mostly about the company’s disorganization. It’s also closed four complaints with the BBB in the past three years, though none were in the past 12 months.

Over on Trustpilot, Reali is rated 4.7 out of 5 stars with a total of 360 customer reviews. Satisfied customers describe a smooth homebuying process and prompt responses and service from loan officers.

Customers on Zillow have a similar sentiment as those on Trustpilot, rating the lender 4.5 out of 5 stars based on a total of 116 reviews.

Pros and cons of Reali Loans

Reali offers homebuyers several perks, but be mindful of where the company falls a bit short.

Pros

  • Fully online process. From supporting documentation to signing off on your loan, Reali’s mortgage application takes place entirely online.
  • No lender fees. Thanks to its online lending model, Reali can offer its fixed-rate home loans without any lender fees or commissions.
  • Speedy funding. Get a mortgage in as few as 21 days. However, the timeline can take up to 45 days, depending on your situation and the type of loan.
  • Quick loan decision. After you submit your application, a Reali loan officer contacts you within one business day.
  • Reali Cash Offer. Reali places a cash offer for you, strengthening your position as a buyer, and you purchase the home from Reali after closing.

Cons

  • Limited availability. Reali is only available to residents of 15 states.
  • Can’t use your own agent. Customers already working with an agent are not able to buy their home through the Reali App.
  • Appraisal deposit. Though refundable in most cases, it means needing more cash up front. The deposit varies depending on your location but is usually between $400 and $750. If your mortgage application is denied or you decide not to move forward with your loan, Reali will refund your deposit less any appraisal costs already incurred.

What is Reali Loans?

Reali is a real estate technology platform that enables home buying and selling transactions. The company was founded in 2016 and is headquartered in San Mateo, California.

In April 2019, Reali acquired online lender Lenda and rebranded it as Reali Loans. This allowed the company to reposition itself as a direct lender in addition to its real estate services, making it a one-stop shop for homebuyers.

Although Reali is a direct lender, the company doesn’t originate mortgages. Once your loan is finalized, Reali will send it to another company to service.

Alternatives to Reali Loans

If you like the Reali model — fully digital with low fees — but live outside California, there are some other comparable lenders to consider.

Better is another digital lender that doesn’t charge lender fees, but it’s available in most states across the country. It also offers FHA loans in addition to conventional, jumbo and refinance loans.

PennyMac is also a highly rated digital lender and is currently waiving origination fees through December 31, 2021. It’s available in even more states throughout the country and offers VA and USDA loans in addition to conventional, FHA and refinance home loans.

Also, compare these lenders and lender marketplaces by the type of home loan you’re searching for, state availability and minimum credit score (for a conventional loan). Select See rates to provide the company with basic property and financial details for personalized rates.

1 - 5 of 5
Name Product Loan products offered State availability Min. credit score
Rocket Mortgage
(NMLS #3030)
Rocket Mortgage
Conventional, Jumbo, FHA, VA, Refinance
Available in all states
620
Streamline your mortgage from quote to final payment — all from your computer or phone.
Morty
(NMLS #1429243)
Morty
Conventional, Jumbo
Not available in: AZ, HI, MA, MO, NV, UT
620
Preapproval in minutes and closing in as little as 3 weeks with no origination fees.
LendingTree
(NMLS #1136)
LendingTree
HELOC, Home Equity loans
Available in all states
620
Connect with vetted lenders quickly through this free online marketplace.
Veterans United
(NMLS #1907)
Veterans United
Conventional, FHA, VA, USDA, Jumbo, Refinance
Available in all states
620
Veterans United stands out from other lenders for its focus on serving the military community.
Freedom Mortgage
(NMLS #2767)
Freedom Mortgage
Conventional, Jumbo, FHA, VA, USDA, Refinance
Available in all states
620
A lender that excels in FHA and VA loans, offering low down payment options to borrowers.
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