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Wintrust Mortgage review

Offers a range of mortgage products, including specialty mortgages for new construction, renovation and first-time borrowers.

Wintrust Mortgage may be a good option for first-time homebuyers with its suite of conventional and government-backed loans available in all 50 states. But you won’t find rates and fees posted online. And ask your loan officer to lock in your rate when you’re ready — reviewers have complained in the past of rates changing shortly before closing.

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Details

Loan products offeredConventional, Jumbo, FHA, VA, USDA, HELOC, Refinance
Minimum credit scoreConventional: 640
FHA: 620
Minimum down payment (Conventional)3%
State availabilityAvailable in all states
NMLS #449042

Wintrust Mortgage requirements

Here’s what you typically need to provide for Wintrust Mortgage to process your application.

Documentation

  • Contract for purchase.
  • W2 forms and tax returns from the previous two years.
  • Bank statements from the previous two months.
  • Pay stubs from the previous 30 days.
  • Business tax returns and K1 forms for the previous two years, if self-employed.
  • Contact information for your realtor, insurance agent and real estate attorney.

Costs and fees

We contacted Wintrust Mortgage directly to ask about its fees since it doesn’t publish them on its website. A representative from the financing department told us that while Wintrust Mortgage’s lender fees vary depending on the type of home loan, they’re typically around $1,300 in total. This is as of June 2021.

The representative also told us that homebuyers are responsible for paying various third-party fees.

Some common third-party fees include:

  • Flood certification
  • Transfer taxes
  • Title company
  • Attorney
  • Appraisal
  • Closing

How to apply for a mortgage with Wintrust Mortgage

Start the loan application online and check your application status on the Wintrust Mortgage website. To get started:

  1. Go to Wintrust Mortgage’s website, select Get Started from the navigation menu and then Start the Process.
  2. Choose an option that best aligns with where you are currently in the mortgage process, and then hit Continue.
  3. Enter your personal information such as your name, email, phone number and current address.
  4. Answer whether you’re borrowing with someone else. When finished, hit Continue.
  5. Enter information about the property you would like to purchase and the loan you would like to obtain. Then, answer whether you’re already using a real estate agent.
  6. Enter your Social Security number and birthday. Select Continue.
  7. List your assets, income sources and any real estate you currently own.
  8. Answer a few declarations and questions about your demographic. Select Continue.
  9. Follow the prompts to submit your loan application. A loan officer should then contact you with next steps.

What types of mortgages can I get through Wintrust Mortgage?

  • Conventional
  • FHA
  • VA
  • USDA
  • Jumbo
This company accepts mortgage refinance applications.

Other mortgage products Wintrust Mortgage offers

  • New construction. Called “Construction-To-Perm ‘All In One’ Loans,” these loans allow you to combine the purchase price and construction costs into one loan. Finance up to $5 million with an adjustable rate mortgage and 15% down.
  • FHA 203(k). Insured by the federal government, these loans cover both the property purchase and renovations. Finance up to $35,000 into your mortgage for subsequent renovations.
  • Investment property or second Home. Designed for investment properties and vacation homes. Offers more flexible underwriting, such as using specific assets as a source of income.
  • VA IRRRL. Also known as VA Interest Rate Reduction Refinancing Loans, these loans are available to veterans who want to reduce their monthly mortgage payments.

How Wintrust Mortgage’s mortgage products compare to other lenders

Wintrust Mortgage offers an impressive collection of mortgage products compared to some other lenders, not to mention its nationwide availability. It also offers hardship assistance for existing customers experiencing financial difficulty due to COVID-19 and down payment assistance programs in specific counties in Wisconsin and Illinois.

Here’s some more info on those programs.

Wintrust Homebuyer Grant Program
Qualified first-time homebuyers could benefit from up to $2,000 for a down payment. There’s an option to pair this program with federal, state and local grants, and borrowers need to complete an approved homebuyer counseling program.

Down payment assistance programs
In addition to its Homebuyer Grant Program, Wintrust Mortgage also offers a few programs to help buyers in the Chicago area with their down payment.

  • Cook County Homebuyers Assistance Program. First-time homebuyers who complete a HUD-certified course and have a credit score of at least 620 can qualify. The homebuyer must contribute 1% of the purchase price or $1,000, whichever is less.
  • Federal Home Bank of Chicago Down Payment Plus Program. Qualified borrowers in Wisconsin and Illinois can be eligible for grants from $3,000 to $6,000, depending on their down payment contribution.

Compare mortgage lenders and brokers

Compare these lenders and lender marketplaces by the type of home loan you're searching for, state availability and minimum credit score (for a conventional loan). Select See rates to provide the company with basic property and financial details for personalized rates.
Name Product Loan products offered State availability Min. credit score
Morty
(NMLS #1429243)
Morty
Conventional, Jumbo, Refinance
AL, AR, CA, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MS, MT, NC, NE, NJ, NM, OH, OK, OR, PA, SC, TN, VA, WA, WI, WV
660
Preapproval in minutes and closing in as little as 3 weeks with no origination fees.
SoFi
(NMLS #1121636)
SoFi
Conventional, Home equity, Refinance
Not available in: HI, MO, NM, NY, WV
620
No hidden fees, multiple loan terms, and member discounts available.
Rocket Mortgage
(NMLS #3030)
Rocket Mortgage
Conventional, Jumbo, FHA, VA, Refinance
Available in all states
620
Streamline your mortgage from quote to final payment — all from your computer or phone.
Better
(NMLS #330511)
Better
Conventional, Jumbo, FHA, Refinance
Not available in: HI, MA, MN, NV, NH, VT, VA
620
Online preapproval in minutes and no origination fees with this direct lender.
LendingTree
(NMLS #1136)
LendingTree
Conventional, Jumbo, FHA, VA, USDA, Home Equity, HELOC, Reverse, Refinance
Available in all states
620
Connect with vetted home loan lenders quickly through this online marketplace.
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Wintrust Mortgage reviews and complaints

Wintrust Mortgage doesn’t have any customer reviews on Trustpilot. However, the company is accredited with the Better Business Bureau (BBB) and holds an A+ rating, mostly because it responds to its many customer complaints.

As of June 2021, Wintrust Mortgage has gathered 21 customer reviews and has a rating of 1.14 out of 5 stars. We didn’t find any positive reviews, and all 21 reviews complain of poor customer service and responsiveness, billing errors and interest rates increasing right before closing.

Wintrust Mortgage pros and cons

Pros

  • Physical locations throughout the country. Wintrust has more than 65 lending offices and 150 bank branch locations across the US.
  • Down payment assistance. Wintrust Mortgage offers down payment assistance programs for properties in certain counties in Wisconsin and Illinois.
  • Offers a suite of loans. Wintrust offers government-backed, conventional, jumbo loans and loans for investments and second homes.

Cons

  • Interest rates and fees not posted. Wintrust Mortgage doesn’t publish its interest rates or fees on its website. Instead, submit a loan application to get a quote or call and ask to speak with a loan specialist.
  • Poor customer service. Users on the Better Business Bureau report poor communication with agents and misplaced documents.

What is Wintrust Mortgage?

Wintrust Mortgage is a bank-owned retail mortgage originator that started in Denver, Colorado in 1979. Today, the company is headquartered in Rosemont, Illinois and originates over $4 billion in loans annually across all 50 states. It is an affiliate of Wintrust Financial Corporation and a division of Barrington Bank & Trust Company, N.A.

Review by


Kimberly Ellis is a writer at Finder. She hails from New York City with a BA from Queens College and a New York State teaching certificate. After teaching in both public and private schools, Kimberly decided to take the world by storm and dive into the media industry — where she covers everything from home loans and investing to K–12 education and shopping. She’s also an aspiring polyglot, always in a book and forever on the hunt for the perfect classic red lipstick.

Expert review

Though it offers loans nationwide, Wintrust Mortgage may be best for borrowers in the Chicago area for its multiple down payment assistance programs only available in that area. With programs that provide grants and loans to qualified borrowers, you may only need to put 1% or $1,000 down.

Some programs require borrowers to attend a HUD-certified course. For borrowers outside these areas, Wintrust Mortgage still offers a variety of mortgage products and a large footprint of physical locations throughout the country. This is particularly helpful if you want to speak with a loan officer in person before making a decision.

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