How to set up and watch Netflix on Apple TV

As two of the biggest tech companies in the world, it’s no surprise that Netflix and Apple have teamed up to provide access to Netflix’s expansive library of TV shows and movies on Apple TV. With a slick interface and the added benefit of a physical remote, watching Netflix on any of Apple’s popular streaming set-top boxes is simple, fast and convenient.

Best of all, with the release of the Apple TV 4K, you can watch Netflix’s growing library of Ultra HD content in all its high-fidelity glory. Just be sure that you’ve signed up for Netflix’s premium plan, as 4K streaming is only available to premium subscribers.

How to connect your Apple TV to your Netflix account

Once you’ve configured your Apple TV, you’ll want to download the Netflix app by selecting the “App Store” option from the Apple TV home screen. From there, simply search for Netflix and click “Get” to start the download and installation.

Once the installation process is completed, launch the Netflix app and select “Sign In” to connect your existing Netflix account. Alternatively, you can also sign up for a new Netflix account through the Netflix app.

Once you’re logged in, you can start watching Netflix on your Apple TV.

Read more about Netflix prices, plan and set up here.

About Apple TV

The price for a new Apple TV starts from S$228 for the standard 32GB 4th generation model. You can buy it online through the official Apple store, in select retail stores or by calling Apple.

How to set up Apple TV (4th gen)

1. Connect your Apple TV to your television and power. Wait until your Apple TV shows the setup screen.
2. Click the touch surface of your Apple TV remote to connect it to your new Apple TV.
3. Follow the on-screen prompts to configure the settings of your Apple TV.
4. Connect any additional iOS devices by following the on-screen steps (optional).
5. Once configuration has completed, you can start using your Apple TV!

In what regions is Netflix available on Apple TV?

You can watch Netflix on Apple TV in any region where Netflix itself is available. Currently, Netflix is supported in over 190 countries around the globe, making it one of the most widely-accessible entertainment services in the world.

The map below highlights all the countries in which Netflix is currently available:

What’s the resolution for Netflix on Apple TV?

A number of factors influence what resolution you can stream Netflix in on Apple TV. The first two generations of Apple TV only supported up to 720p, so if you’re using one of these older models that will be the maximum resolution you can stream in. From the 3rd generation on, all Apple TV models support 1080p HD and the Apple TV 4K improving upon that with support for resolutions up to 2160p.

Just because the Apple TV is capable of streaming at a particular resolution doesn’t mean it always will, though. You’ll also need a sufficiently fast Internet connection to stream at HD and 4K, plus you must have the appropriate Netflix subscription: a Standard subscription is necessary for HD streaming, while 4K streaming requires a Premium subscription.

Subtitles and audio

Subtitles and captions for Netflix on Apple TV are displayed in the lower half of the screen. To save or adjust your settings, play the TV show or movie for at least five minutes and your preferences will be set. To change your actual subtitles appearance settings, you need to log into your Netflix account and change them through there.

FAQs

Are you having trouble watching Netflix on your Apple TV? Check these FAQs for solutions to common problems.

• What can I do if I can't connect to Netflix?

  1. If you’re having trouble connecting your Apple TV to Netflix, try the following.
     • Reset your Apple TV. Unplug it from the wall for 15 seconds.
     • Test the Internet network from the settings menu on your Apple TV.
     • Check for Apple TV software updates.
     • Close and reopen the Netflix application.

• How do I connect my Apple TV?

  1. To connect your Apple TV you need three things:
     • A high-definition television
     • A broadband connection
     • An iTunes account
  2. Just connect the cords from your Apple TV unit to your television. You may need to purchase a HDMI cable if it isn’t included when you buy your Apple TV. On your television, navigate to the input source of the Apple TV.

• What if I want to change my Netflix membership?

  1. You can downgrade or upgrade your Netflix plan at any time.

• Why can't I hear any sound when I watch Netflix on my Apple TV?

  1. This could be because of a problem with the content you’re trying to watch or with the connection to your speakers.
  2. Try watching another show. If the problem continues, check the connections and also adjust the audio settings. Enable Dolby surround sound.

• Why can't I see the Netflix app on my Apple TV?

  1. It may be the case that the Apple TV operating system has moved or hidden the Netflix app. To check if the Netflix app has been hidden, use the Apple TV troubleshooting for more detailed instructions, and most importantly ensure that your Apple TV software is updated.

• Why does Netflix keep crashing?

  1. Try the following: make sure all software is updated, try unplugging everything for 30 seconds and reset the settings on your Apple TV.