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Set by dealership
APR
Product Name | Credit Acceptance auto loans |
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Loan term | Set by dealership |
Minimum credit score | Bad credit OK |
Review by
Kellye Guinan is a writer and editor with Finder and has years of experience in academic writing and research. Between her passion for books and her love of language, she works on creating stories and volunteering her time on worthy causes. She lives in the woods and likes to find new bug friends in between reading just a little too much nonfiction.
Credit Acceptance is best for borrowers with bad or no credit who’ve faced rejection in the past. Not only does it consider a variety of credit backgrounds, but it reports to all three major credit bureaus — which means making on-time payments can help improve your score.
However, there’s no information on its website about the potential rates you’ll receive. This means you’ll need to go to the dealership and work with its financing team to get an idea of how much it will cost you. And with a recent lawsuit filed against it by Massachusetts — and potentially other states — for overcharging borrowers, it may be best to compare other car loan options before you apply.
Credit Acceptance is currently facing a lawsuit for allegedly defrauding borrowers. Massachusetts Attorney General Maura Healey is seeking $120 million in damages for extending loans to borrowers who would be unable to repay. This left up to 24,000 people with an average debt of $9,000 — after their vehicles had been repossessed. In addition, Credit Acceptance has been accused of violating Massachusetts usury law by failing to disclose finance charges that ultimately brought its APR above 21%.
Credit Acceptance may also be facing additional lawsuits for unfair debt collection practices, but nothing has been filed as of September 2, 2020.
Credit Acceptance doesn’t list any specific eligibility requirements. But it does state that its partner dealerships accept borrowers with bad credit or limited credit history, as well as borrowers who are on a limited income or have open Chapter 7 or Chapter 13 bankruptcy.
Credit Acceptance funds both new and used car loans. However, loans are set up by the dealership you’re connected with. This means your loan amount, interest rate and loan term are all determined by the dealership — not Credit Acceptance.
BBB accredited | No |
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BBB rating | A+ |
BBB customer reviews | 1.2 out of 5 stars, based on 96 customer reviews |
BBB customer complaints | 604 customer complaints |
Trustpilot Score | 2.5 out of 5 stars, based on 5 customer reviews |
Customer reviews verified as of | 19 October 2020 |
While its Trustpilot profile has next to no reviews as of October 2020, Credit Acceptance’s Better Business Bureau (BBB) profile has almost 100 reviews — and over 600 complaints. Many customers state they had issues with making repayments, closed accounts still being reported on negatively and poor customer service.
To begin your application online, follow these steps:
Credit Acceptance sends your information to three local dealerships. You’ll then need to get in touch with one to set up a test drive and discuss your financing options.
To complete your application, enter your Social Security number and date of birth. And when you visit a dealership, bring the following documents with you:
Credit Acceptance offers a few repayment options, but it does charge fees for some common methods:
Payment method | Fee |
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Automatic payment — online | No fee |
Automatic payment — by phone | No fee |
Check or money order — by mail | No fee |
Check or money order — in person | No fee |
One-time payment — online | $3.95 |
One-time payment — by phone | $3.95 (no representative) or $9.95 (with representative) |
CheckFreePay | $5 |
MoneyGram | $7.99 |
Western Union | $8.50 |
Keep a close eye on your due date. Credit Acceptance won’t change it, and you may be charged additional fees if you’re late. If you think you may not be able to make a full repayment, contact Credit Acceptance to discuss your options.
Not sold on Credit Acceptance? Finance your new ride with another lender and get a car loan today.