Communication preferences

We offer you the opportunity to receive marketing information from us. You can opt out easily of receiving marketing from us at any time.

We will normally send direct marketing by email if we have your email address, but may choose to contact you via other methods, such as push notifications to your devices.

You may receive the following types of communications from us:

  • Core communications (including credit report updates and membership confirmation)

    We will send you your credit report every month, alerts whenever there is a change to your credit report, security alerts pertaining to your Finder account and significant changes which may impact our service and other such related content. These communications are an intrinsic part of owning a Finder account and cannot be opted-out of. If you wish to cancel your Finder account and credit report service please login and go to Account Settings and click the “Delete Account” button.

  • Newsletters communications

    We’ll also send you content such as tips, research, features and news, coaching programmes on how to keep on top of your money and other related content.
    You can find the unsubscribe link at the bottom of all our marketing emails.

  • Marketing communications

    We’ll get in touch with personalised, timely product recommendations that can help you improve your financial situation. We will only ever send these if you explicitly consent to receiving marketing emails from Finder and you can unsubscribe whenever you like. You can find the unsubscribe link at the bottom of all our marketing emails.

If you would like us to stop sending direct marketing to you, we offer simple ways to do this. Whenever you receive direct marketing you will be given an option to unsubscribe – just hit the “Unsubscribe” button, which is included in every marketing email we send.

You can also tell us that you do not wish to receive any more marketing communications at any time by writing, with your full name, address and other contact details (to enable us to find your records), to:
Data Protection Officer Comparison UK Limited
Level 2, 20 St Thomas St, London, SE1 9RG

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