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Citibank personal loans and lines of credit review

Current customers can earn Citi ThankYou Rewards when they borrow.’s rating: 3 / 5.0


  • Best for current Citibank customers looking to earn extra ThankYou Rewards Points each month.
  • Pick something else if you don’t want to wait five days to receive your funds by check.


Min. Loan Amount$2,000
Max. Loan Amount$30,000
APR7.99% to 23.99%
Interest Rate TypeFixed
Loan Term1 to 5 years

How much will this loan cost me?

Citibank offers personal loans up to $30,000 for standard terms of one to five years. Its APRs range from 7.99% to 23.99% and are fixed for the life of your loan.

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How it works

Three factors determine your Citibank loan cost: the type of account you hold with Citibank, your current finances and your credit score. Citigold and Citi Priority customers may qualify for an APR discount when they sign up for automatic payments — which potentially means an APR under 7.99% if you also have excellent credit of 740 or higher.

What do I need to qualify?

To qualify for a Citibank personal loan, you must meet the following requirements:

  • Annual income of $10,500 or more
  • Citi deposit account open three or more months
  • Good to excellent credit of 670 or higher

You may still be eligible if you already have a personal loan with Citibank, but it must have been open for at least six months.

What information do I need to apply?

Citibank requires you to provide some basic personal information, including:

  • Proof of income.
  • Government-issued ID.
  • Social Security number.
  • Tax returns and other financial statements.
  • Your bank account details.

What other types of financing does Citibank offer?

Citibank offers two variable-rate lines of credit to its customers.

Citibank Custom Credit Line

$1,500 to $25,000

8.24% to 20.24%

  • Annual income of $10,500 or more
  • Citibank deposit account balance of $500 or more
  • Citibank deposit account, mortgage or credit card that’s at least three months old

$50 annual fee

Ongoing personal expenses

Checking Plus line of credit

Overdraft amount plus applicable fees

18.25% or 15.25% for Citigold and Citi Priority customers

  • Annual income of $10,500 or more
  • Eligible Citibank deposit account balance of $1

$10 transfer fee

Avoiding overdraft fees

When should I opt for the line of credit or personal loan?

It depends on your needs. Beyond the loan amount, the major difference is whether you want a variable or fixed rate. Citibank lines of credit have variable rates that may go up or down depending on changes in the lending market, whereas its personal loan comes with fixed rates that will stay the same throughout the life of your loan.

Learn more with our guide to fixed-rate versus variable-rate personal loans.

Citibank also offers home-related financing options.

  • Mortgages are available with rates starting at 4.5%.
  • Mortgage refinancing that can land you a lower rate or lower monthly payment.
  • Home equity loans and lines of credit (HELOCs) can offer you financing based on your home's equity. The loans come with terms of 10 or 30 years.

What student loans does Citibank offer?

While Citibank used to be a large contender in the student loans sphere, it sold its share of federal student loans to Sallie Mae and private student loans to Discover back in 2010. Its since shifted its focus to its collection of personal loans, lines of credit and credit cards.


  • Loan terms as short as one year
  • Autopay discounts available
  • Joint applications accepted
  • Additional ThankYou Rewards each month


  • Funds are mailed as a check
  • APR could increase by 2% for missed payments
  • Only open to Citibank customers
  • Low maximum loan amount of $30,000

See other personal loan options

Name Product Filter Values APR Min. Credit Score Loan Amount
Credible personal loans
2.49% to 35.99%
Fair to excellent credit
$600 to $100,000
Get personalized rates in minutes and then choose an offer from a selection of top online lenders.
Best Egg personal loans
5.99% to 35.99%
$2,000 to $50,000
A prime online lending platform with multiple repayment methods.
PenFed Credit Union personal loans
4.99% to 17.99%
$600 to $25,000
With over 80 years of lending experience, this credit union offers personal loans for a variety of expenses.
SoFi personal loans
5.74 to 20.28%
$5,000 to $100,000
A highly-rated lender with competitive rates, high loan amounts and no fees.
Monevo personal loans
1.99% to 35.99%
$500 to $100,000
Quickly compare multiple online lenders with competitive rates depending on your credit.

Compare up to 4 providers

How legit is Citibank?

Citibank is an established bank with a clear privacy policy that covers what personal information is collected and how that personal information is used. Its online application is encrypted to keep your information safe, and it has helpful FAQs so you can quickly find information about its products.

Citibank reviews and complaints

BBB accreditedNo
BBB ratingF
BBB customer reviews1.04 out of 5 stars, based on 333 customer reviews
BBB customer complaints5531
J.D. Power rankingRanked #2 in JD Power 2021 customer satisfaction
Trustpilot score1.9 out of 5 stars, based on 23 customer reviews
Customer reviews verified as of15 July 2021

Citibank has a very negative online presence. Its customers usually complain about problems with credit cards, but there have been quite a few issues reported with customer service and checking accounts as well.

How do I apply?

Visit a branch or apply online following these steps:

  1. Visit Citibank’s website, navigate to the lending tab and choose Apply online.
  2. Follow the prompts, signing into your account or entering your invitation number if you aren’t already a Citibank account holder.
  3. Fill out the loan application with information about yourself and your finances.
  4. Submit your application and wait for a Citibank representative to contact you.

What happens after I apply?

A Citibank representative will contact you. If approved for a personal loan, you’ll be sent a check within five business days. From here, you can use your loan funds however you need — provided it doesn’t fall within Citibank’s restricted uses.

How do repayments work with Citibank?

Make repayments at a branch, by check, online, at an ATM or through an automatic deduction from your account. Or, enroll your account in the Citi ThankYou Rewards program to redeem points for gift cards, travel perks and more.

To qualify for the lowest rates possible and avoid late penalties, you might want to opt for autopay. Missed payments could result in Citibank increasing your APR by 2%.

Citibank also offers the Citi Mobile app for Android and iPhone. Use it to manage your Citibank accounts and your Citi credit card accounts.

See how it stacks up to the competition with our guide to personal loans. Or explore Citibank’s suite of other lending products to see what else it has to offer.

Personal loan ratings

★★★★★ Excellent
★★★★★ Good
★★★★★ Average
★★★★★ Subpar
★★★★★ Poor

We analyze top personal loan providers and rate them one to five stars based on factors that are most important to you. These factors include: rates and fees, customer reviews, loan amounts, loan processing and borrower experience.

Read the full methodology of how we rate personal loan providers.


Review by

Aliyyah Camp is a writer and personal finance blogger who helps readers compare personal, student, car and business loans. Aliyyah earned a BA in communication from the University of Pennsylvania and is based in New York, where she enjoys movies and running outdoors.

Expert review

Citibank’s personal loans are ideal for current customers looking to earn extra ThankYou Rewards Points each month. It accepts joint applications — many personal loan providers don’t — and you can even have two loans out at once if it turns out you need more funds.

But it’s not the fastest option out there. It could take up to five business days to receive your funds via check in the mail. Its low maximum loan amount is also a big limitation, and combined an APR increase of 2% for missed payments, it may not be the best choice for anyone looking for a flexible personal loan.

Not sure Citibank is right for you? Compare more of your personal loan options.

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    Default Gravatar
    June 11, 2018

    Do I need to be a green card hard to apply to citi personal loans?

      Default Gravatar
      June 12, 2018

      Hi Bella,

      Thanks for leaving a question on Finder.

      As long as you are a member of Citibank or a Citibank cardholder, you are eligible for a Citibank personal loan. However, before you decide on any loan, make sure to compare other lenders and ensure that taking out a loan is financially feasible for you.


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