Credit Direct Review: Good Option for Bad Credit Borrowers
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- Max. Loan Amount
- $40,000
- APR
- 6.99% to 29.99%
- Min. credit score
- No minimum
Our verdict
Easy application, fast funding and flexible approval criteria — even for poor or fair credit.
Credit Direct is a BBB-accredited personal loan provider that receives high praise from its past customers. It looks at income and employment history when making loan decisions and welcomes poor and fair credit borrowers. The application is simple, and funds are typically received within a day or two. But it’s only available in 14 states, and loans top out at $40,000, so look elsewhere if you need a larger loan or live outside its service area.
Best for: Anyone looking for a reliable lender with flexible approval criteria and options for co-borrowers.
Pros
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No minimum credit score requirement
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APRs start at 6.99%
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No origination or prepayment fees
Cons
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Not available in all states
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Loans top out at $40,000
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APRs can reach up to 29.99%
Is Credit Direct legit?
Yes, Credit Direct is a legitimate company. It was founded in 2013 and has been accredited by the Better Business Bureau since 2016. It receives high marks from past customers with more than four stars on both the BBB and Trustpilot websites.
According to its privacy policy, Credit Direct protects customer data with 2048-bit SSL encryption (TLS 1.2) for online submissions, stores information on secure servers and limits access to authorized employees only. However, like many financial services companies, Credit Direct has the right to sell, rent or share your information (though few customers complain about unsolicited marketing calls from third parties, so the company may not currently engage in this practice).
What makes Credit Direct shine?
There’s a lot to like about Credit Direct. For starters, the company considers income and employment history when making loan decisions, so even borrowers with poor or fair credit are encouraged to apply. The application process is easy, and you can find out what offers you qualify for in a few minutes with a soft credit check. And if you need help qualifying, it offers joint personal loans.
Plus, it doesn’t charge any origination fees and customers report it offers a 15-day grace period on late payments, which can be a big help if you find yourself a little short on cash as your payment due date approaches.
Where Credit Direct falls short
The biggest shortfall with Credit Direct is that it’s only available in 14 states: Alabama, Arizona, Arkansas, California, Florida, Indiana, Iowa, Louisiana, Maryland, Missouri, North Carolina, Oklahoma, Pennsylvania and Texas. Information about its loan products can also be hard to find, you’ll need to dig around the company website if you want to find out about minimum credit score requirements, APRs, etc.
Plus, it has a low maximum loan amount, so if you need to borrow more than $40,000, you’ll need to find personal loan lenders offering larger loans. And while APRs start at a competitive 6.99%, they can reach up to 29.99%.
Credit Direct loan details
| Loan amount | $1,000 to $40,000 |
| APR | 6.99% to 29.99% |
| Minimum credit score | No minimum |
| Terms | Up to 60 months |
| Turnaround | 24 to 72 hours |
| Availability | Only available in: Alabama, Arizona, Arkansas, California, Florida, Indiana, Iowa, Louisiana, Maryland, Missouri, North Carolina, Oklahoma, Pennsylvania, Texas |
| Fees | No origination fees No prepayment penalties Late fee up to $15 but 15 day grace period on late payments provided |
Credit Direct contact information
| Phone number | 866-414-4198 |
| Business hours | Monday–Thursday: 9:00 a.m. to 6:00 p.m. ET Friday: 9:00 a.m. to 5:00 p.m. ET |
| info@creditdirect.com | |
| @creditdirect | |
| @creditdirectUSA |
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How to qualify for Credit Direct
Credit Direct doesn’t have a minimum credit score requirement, so qualifying is fairly simple. Here is the criteria you need to meet:
- Be at least 18 years old (or the age of consent in your state)
- Have a government-issued ID
- Reside in a state where Credit Direct is authorized to operate
- Show proof you can repay the loan
And if you don’t qualify on your own, you can apply for a loan with a co-borrower to help your chances of approval.
How to apply
Applying for a loan through Credit Direct is a simple process that takes only a few minutes. Here’s how to get started:
- Fill out an online application. Provide the amount you want to borrow, the loan’s purpose, your estimated credit score range, name, date of birth, contact information, etc.
- Find out what you qualify for. Get details on the offers you qualify for, including the loan amount, interest rate and repayment term. This step only requires a soft credit check that won’t harm your credit score.
- Choose your loan offer and complete the application. Select the loan offer that works best for you, then complete a full application and provide supporting documentation, including:
- Bank statements
- Pay stubs
- Most recent W2
- Government-issued ID
You’ll also need to consent to a hard credit check as part of the full application process.
- Sign the loan agreement. Receive your loan agreement, sign it and send it back. Expect to receive your funds in 24 to 72 hours.
How Credit Direct compares to other lenders
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How we picked theseWhat is the Finder Score?
The Finder Score crunches 6+ types of personal loans across 50+ lenders. It takes into account the product's interest rate, fees and features, as well as the type of loan eg investor, variable, fixed rate - this gives you a simple score out of 10.
Credit Direct reviews and complaints
| BBB accredited | Yes |
|---|---|
| BBB rating | A+ |
| BBB customer reviews | 4.35 out of 5 stars, based on 17 customer reviews |
| Trustpilot Score | 4.5 out of 5 stars, based on 296 customer reviews. |
| Customer reviews verified as of | 09 May 2025 |
Ratings on the Better Business Bureau (BBB) website are surprisingly high, with a 4.35 average. Customers usually go to this site to complain, so receiving such a high rating, especially for a financial services company, is noteworthy. Credit Direct only has one official complaint lodged against it on the BBB site in the last three years.
Ratings on Trustpilot are similar, with an average rating of 4.5 stars. Credit Direct gets far more positive reviews than negative ones. In fact, 91% of past customers give the company five stars, with another 4% giving it four stars.
Positive reviews comment on the easy application process, helpful, kind and knowledgeable customer service personnel and fast funding. Complaints vary from not being approved for the full amount they ask for and high APRs to technical issues in completing the application.
What do people on Reddit say?
Frequently asked questions
Is Credit Direct trustworthy?
Yes, Credit Direct is a trustworthy lender. In business since 2013, it is accredited by the Better Business Bureau with an A+ rating and has excellent customer reviews on both the BBB and Trustpilot websites.
Which bank owns Credit Direct?
Credit Direct isn’t owned by a bank — it’s a DBA (doing business as) for Delmarva Funding LLC, which is based in Maryland.
What is the minimum credit score for Credit Direct?
Credit Direct states on its website that it works with borrowers who have credit scores in the 500+ range. The company takes your employment and income history into account when making a decision, so people with poor credit, fair credit or better are welcome to apply.
What does Credit Direct do?
Credit Direct is a lender providing personal loans between $1,000 and $40,000 to borrowers of all credit types. It is a direct lender but also works with several partners to allow applicants various offers to choose from.
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Christi Finder
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