New Capital Financial: Debt Relief Cosplaying as Personal Loans
New Capital Financial isn't available on Finder right now.
- Max. Loan Amount
- $100,000
- APR
- 5.2% to 35.99%
- Min. credit score
- No minimum listed
Our verdict
Yet another company that promises low-APR loans, but pushes debt settlement instead.
New Capital Financial claims to offer personal loans up to $100,000 with rates starting as low as 5.2%, although it may charge origination fees. It also says you could receive loan funds in as little as 24 to 48 hours. But third-party and customer reviews paint a different picture. While a few reviewers said they received loan offers, most describe it as a debt settlement company masquerading as a lender.
Best for: People who can’t meet their monthly debt payments and are trying to settle their debts for less than they owe to avoid filing for bankruptcy.
Pros
-
Loans up to $100,000
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Rates starting at 5.2%
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Fast funding may be possible
Cons
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May push debt relief
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May not get a loan offer at all
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May charge origination fees on loans
Is New Capital Financial Legit?
New Capital Financial doesn’t appear to be a legit lender, but based on reviews, it does seem to offer debt settlement services. However, its website only advertises personal loans, so we really can’t recommend a company that hides its primary product. Nowhere on its site does it mention debt settlement.
How New Capital Financial compares to other lenders
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Where New Capital Financial falls short
The biggest problem with a company like this is the lack of transparency about what it does. One of its primary methods of attracting customers is by sending out mailers offering low-rate debt consolidation loans. But even its most positive customer reviews describe its services as debt relief — aka debt settlement — not loans.
What makes New Capital Financial shine?
Despite the fact that New Capital is not a direct lender, there are some indications that you may be able to find a loan through New Capital Financial’s partner network. If so, you may be able to borrow up to $100,000 at competitive APRs, but you will likely need a good to excellent credit score to qualify for the lowest rates.
If you need a loan but don’t have great credit, you may want to consider an installment loan from lenders we’ve researched for you. Or check out these bad credit personal loans from lenders that specialize in borrowers with less-than-perfect scores.
New Capital Financial loan details
| Minimum credit score/credit range | No minimum listed |
| APR | 5.2% to 35.99% |
| Loan amount | $10,000 to $100,000 |
| Approval turnaround | 24 to 48 hours |
| Terms | 12 to 144 months |
| Availability | May not be available in all states |
| Fees | Origination fee of 1% to 5% Late or NSF penalties |
| Other fees | Unknown |
New Capital Financial contact info
| Phone number | 888-315-3319 |
| Customer service hours | Weekdays: 7 a.m. to 7 p.m. Saturday: 9 a.m. to 1 p.m. |
| Hello@newcapitalfinancial.com | |
| X ,formerly Twitter | N/A |
| New Capital Financial |
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How to qualify for New Capital Financial
The eligibility requirements on its website are vague, but listed exactly as follows:
- Continued qualification under prescreened offer conditions
- Satisfactory credit report and credit history
- Acceptable debt-to-income ratio
- Verified employment status
New Capital Financial reviews and complaints
| BBB accredited | Yes |
|---|---|
| BBB rating | A+ |
| BBB customer reviews | 3.65 out of 5 stars, based on 52 customer reviews |
| Trustpilot Score | 4.5 out of 5 stars, based on 3,030 customer reviews. |
| Customer reviews verified as of | 24 June 2025 |
While New Capital Financial has many positive reviews on both the Better Business Bureau (BBB) and Trustpilot, those reviews are all about its debt settlement program, not personal loans. Customers who mentioned they were “just getting started” say the company does a good job of describing how the program works and the service is professional and friendly.
But on both review sites, the majority of complaints are from people who believed they were applying for a loan but were instead encouraged to enroll in debt settlement. Furthermore, when they said they weren’t interested in the program, some customer service reps became aggressive, rude and belittling. There are also complaints from existing customers who say the program is taking too long, the fees are high and it has damaged their credit.
We didn’t find any reviews from customers who have gotten a loan from New Capital Financial. However, a few reviewers said they did receive offers with far lower loan amounts and much higher rates than they were led to believe they would qualify for.
What do people on Reddit say?
Frequently asked questions
Are there any hidden charges with New Capital Financial?
There might be. The company specifically states on its website that there are “no hidden fees or surprises,” but some reviewers say that it’s not transparent about fees. Read the agreement carefully if you decide to proceed.
What are the benefits of using New Capital Financial?
If you decide to enroll in its debt settlement program, the company may be able to negotiate your debts for less than you owe. However, there is no guarantee your creditors will be willing to settle, and they might choose to take you to court. Fees are typically high for these types of programs, and they can drastically lower your credit score.
Your reviews
Lacey Finder
Writer
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