Tide business account review
Tide bank account aims to give small business owners their time back, by simplifying expenses and invoicing. We look at the features and fees of this business bank account.
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What is Tide?
Tide is a fintech app which offers business accounts to small businesses and freelancers, hoping to relieve them of some of the financial stress that comes with a growing company.
Tide’s business accounts come with a number of features that address some of the most stressful aspects of working for yourself and offer all of this for no monthly fee. Tide has been featured as one of our best business bank accounts for small businesses, sole traders and freelancers.
How does the Tide business account work?
Like many other fintech online-only business apps, the majority of Tide’s features are found on your smartphone. The card you’re sent in the post is the only physical aspect of your Tide account.
The Tide app offers a number of resources to help freelancers nurture their businesses and organises them into a series of easily accessible pages.
The app at its core is simple and streamlined, with some more advanced and decorative features present to help exaggerate its convenience. The pages of features include:
- Accounts: The introductory screen for your Tide app. Here you can see your Tide account plus any other accounts you have linked through Open Banking, along with their balances and transaction records.
- Easy accounting: Each Tide card has a record of its transactions. File these transactions under a selection of different categories, e.g. travel, insurance, health, food.
- Invoice: Manage invoices, see a description of the job and its pricing, see which invoices are active or paid and create new invoices. Invoices can be issued in minutes.
- Pay: You get issued a virtual card immediately upon registration, then you will be posted a physical card with which to make payments.
- Help: Issue enquiries and requests to the Tide team. This page also displays several questions frequently asked by users.
- More: Manage your personal and security details and learn about more Tide services including accountancy software, direct debits and customisable invoice templates.
How can Tide help your business? CEO Oliver Prill answers
Tide CEO Oliver Prill on how the company developed its business account: “The Tide team found that banking itself was not really working well for SMEs, but they also realised that it’s not just banking but all the things around it, like accounting, payroll and invoicing. So they set out on a journey to solve all of that for small businesses.”
Tide fees and limits
One of Tide’s other big selling points is it’s competitive fees. The main charges come in the form of:
- A 20p charge on all transfers in or out of your Tide account. Tide-to-Tide transfers cost nothing.
- Post Office cash deposits come with a fee of £1. PayPoint cash deposits are charged at 3% of the transaction value.
- UK ATM withdrawals cost £1 each.
- UK card transactions are free.
- International card spending has no additional fees and foreign ATM withdrawals cost £1 each.
Using Tide abroad
Your Tide card has the same fees whether you use it in the UK or abroad – so no charges for making purchases, but a £1 fee per ATM withdrawal. This means that any transactions or withdrawals you make while you’re overseas will only be subject to exchange rates, and no additional charges.
The only international hurdle you will face will come from bank transfers, which as of yet are not possible with the standard Tide account.
Doing business overseas with Tide
|Overseas transaction charge||Free|
|Overseas ATM charge||£1|
|International transfer charge||No international transfers|
The company registration service from Tide
Tide now offers a service that allows new customers to register a limited company at the same time as opening a Tide business account. Tide pays the £12 incorporation fee on the customer’s behalf, with the certificate of incorporation arriving from Companies House in around 3-6 hours.
The streamlined process means both applications can be carried out at the same time, with business owners able to choose their limited company’s name at the time of sign-up. Tide is only able to process applications from single company shareholders, although it notes that you can add additional shareholders and directors to your limited company at a later date by contacting Companies House directly.
Business loans from Tide
Tide has a platform called Cashflow Insights, which you can connect your Tide business account to. If you’re after a business loan or a credit solution, the Cashflow Insights tool uses Open Banking to assess your finances and decide how much you might need to borrow.
It will then offer you tailored credit options, such as:
These products are offered by Tide’s financial partners through the Cashflow Insights platform, and you’ll be told how much you need to pay back and when, if you decide to take out one of these credit solutions.
Is Tide safe?
Not only do you have to authenticate your account using a password, you also have to authorise all payments through your phone. Tide also requests a selfie every time you log onto a new device to make sure it’s actually you.
Tide isn’t a licensed bank, but it is authorised by the Financial Conduct Authority to operate in the UK as an electronic money institution. This means that customer funds are not specifically protected by the Financial Services Compensation Scheme (FSCS), which protects deposits of up to £85,000. But Tide customers’ money must be held in segregated accounts at a licensed UK bank, meaning your funds are safeguarded should Tide go bankrupt.
Tide customer reviews
Out of 5, Tide has a rating of 4.8 from more than 27,000 reviews in the App Store, while over on Google Play it has a score of 4.6 from around 3,700 reviews (March 2021).
On consumer review platform Trustpilot, Tide has recorded 4.0 out of 5 stars and a rating of “Great”, based on almost 7,000 reviews. The quick account opening process and easy-to-use mobile banking app were a hit with the Tide users providing feedback on Trustpilot, although some complained about slow response times when contacting customer support.
Tide vs the competitors
|Name||Tide Free||Mettle by Natwest||Business Current Account|
Free if both accounts are with Tide
|Overseas card transaction fees||£0|
Not available in some countries
|£0, currency conversion charge of £0|
|Accounting integrations||Clear Books, FreeAgent, KashFlow, QuickBooks, Reckon One, Sage, Xero||FreeAgent, QuickBooks, Xero||FreeAgent, QuickBooks, Xero|
|Account management||Online & app||App||Online, app & phone|
Pros and cons of Tide
- No monthly account fee.
- Sort your transactions into a number of categories.
- Connect your Tide account with external accounting technology.
- Invoice directly from your Tide app.
- Link your other bank cards to the app to see the balance and a spending record for each one.
- No international money transfers.
- Can’t deposit cheques.
- No overdrafts or business credit cards available.
- Digital-only banking, so maybe not for you if your prefer face-to-face contact.
Tide is specifically built for small businesses, which means you’ll get a lot of features to help you manage your finances and keep on top of everything even if you don’t have a big accounting team. It’s also easy to use and set up.
The fees are pretty reasonable, all things considered (especially if you don’t often need to withdraw cash). However, keep in mind that if you use your account a lot and make several transfers and withdrawals a week, you might be better off with an account that only charges a fixed monthly fee. Also, the downside of Tide’s expertise in business current accounts is that you don’t get any other products such as credit cards or personal current accounts.
Get started by visiting Tide's website and sign up for an account. If you have read this review and decided that Tide’s account is not for you, you can also compare other business bank accounts on the market.
All in all, Tide is a sound option for a small business owners. It’s comparatively cheap, has plenty of useful features, can be used both from the app and from desktop, and it helps you track your spending and manage your business finances, saving you from spending an age studying your account statements.
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