★★★★★
★★★★★
Santander entered the UK banking market in 2004 and has since grown to serve over 14 million customers across the country. Currently Santander is only supporting existing Santander customers looking to open new Santander business accounts (last checked June 2023).
Santander has three types of current account to serve different circumstances (not including large corporate banking services):
Note that all of the above accounts must be used solely for business purposes.
Santander’s business accounts include the following benefits:
Santander customers can make international payments using online and telephone banking.
Cost of international banking:
Payments in GBP, euros and USD can be made on the same day, as long as they are made by the cut-off time (varies by currency, details on the Santander site).
You can choose whether to pay the fees yourself or charge them to the recipient.
Depending on your query, Santander can be contacted using the following numbers:
Current accounts, lost/stolen debit card and international payments: 0800 731 6666.
Lines open 8am to 9pm Monday to Friday and 8am to 1pm Saturdays.
Loans and overdrafts: 0800 313 4481.
Lines open 8am to 6pm Monday to Friday.
Credit cards (including lost/stolen): 0800 218 2345.
Lines open 8am to 8pm Monday to Friday and 8am to 2pm Saturdays.
Support for online and mobile banking: 0800 169 6677.
Lines open 8am to 9pm Monday to Friday and 8am to 2pm Saturdays.
Making a complaint: 0800 171 2171.
Lines open 8am to 6pm Monday to Friday and 8am to 2pm Saturdays.
Customers who participated in Finder’s 2023 customer satisfaction survey were overwhelmingly positive about Santander, with many highlighting its “excellent” customer service and “easy to use” app.
One customer said: “Santander offer a very good service and communicate well”.
Santander finished top in our 2023 customer satisfaction awards, with a score of 5 out of 5. 91% of customers would to recommend the brand to a friend.
Trustpilot | Apple App Store | Google Play |
---|---|---|
★★★★★ 1.4 out of 5 |
★★★★★ 4.8 out of 5 |
★★★★★ 3.5 out of 5 |
Pros
Cons
Santander is one of the biggest banking names on the UK high street, so it has a large branch network if you need to make a visit. It has a range of business accounts available depending on your business size and needs, and also offers overdrafts and other banking products. Santander has various free or discounted business banking offers available on new accounts, although once any free banking periods end, the monthly fees are not the most competitive available.
Get started by visiting Santanders’s website and sign up for an account. If you have read this review and decided that Santander’s account is not for you, you can also compare other business bank accounts on the market.
Our customer satisfaction scores ("Customers say") are based on a survey of 623 customers carried out in December 2022.
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