The Cumberland business bank account comparison and review
The Cumberland building society has two business banking options available for customers within its operating area. Find out what they offer, including all the fees involved.

The Cumberland offers a range of services to businesses located within its operating areas, including current accounts, savings accounts and mortgages, with a business team that specialises in hospitality and commercial lending.
To make comparing even easier we came up with the Finder Score. Fees, features and customer service across 20+ of the most popular banks are all weighted and scaled to produce a score out of 10. The higher the score the better the account – simple.
Read the full methodologyThe Cumberland is a building society based in Cumbria, with branches operating in Cumbria, South West Scotland, West Northumberland and North Lancashire.
The Cumberland has three types of business accounts, depending on your type of business and daily transactions:
Before applying for the main business account (Option A or B) you are directed to The Cumberland’s business banking calculator. When you have filled in details about credits to and payments from your account, as well as current arrangements, you are directed to the option that is most suitable for your business. The building society is currently offering 12 months of free business banking to companies with an annual turnover of up to £250,000, subject to certain terms and conditions.
Below are the details for each of The Cumberland’s business banking options:
Email support | |
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Telephone support | |
In-app or live chat | |
Contact form | |
Branch support |
Both A and B business banking options from The Cumberland offer international banking.
Cost of international banking:
The Cumberland customer care team can be reached on 01228403141.
You can book telephone appointments and request a callback by filling in a form in the contact section of The Cumberland’s website.
Online customer reviews are for The Cumberland as a building society, not specifically its business services.
On Trustpilot, The Cumberland has 2.4 out of 5 stars and a rating of “Poor”, based on just 55 reviews. But on similar platform Feefo, it has 4.9 out of 5 stars, based on more than 2,100 reviews made in the last year.
On the Apple App Store, The Cumberland’s app scores 4.8 out of 5 stars from more than 1,400 reviews and on the Google Play Store it scores 4.3 out of 5 from more than 560 reviews.
Customers praise the fast, efficient and personal service, but some complain about problems with communication and obtaining certain products.
Pros
Cons
The Cumberland business banking offering comes with online and mobile banking, but if you’re looking for a branch network then it’s limited to the local region. International banking is also available, but fees are on the expensive side. The general business account fees are fairly middle of the road – there are cheaper accounts out there, plus ones with better digital features. But The Cumberland does have a choice of business accounts depending on your most-used payment methods, and local businesses may prefer to go with a local banking provider. It also offers the UK’s first bank account designed for apprentices.
Get started by visiting The Cumberland’s website and sign up for an account. If you have read this review and decided that The Cumberland’s account is not for you, you can also compare other business bank accounts on the market.
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