Get Going Travel Insurance

Specialists in medical travel insurance, Get Going may just have the right travel insurance policy for you. Find out below.

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Get Going Travel Insurance

Travel insurance is a must-have on holiday if you want the reassurance that you’re covered if something was to go wrong. Get Going provide specialist travel insurance for those with medical conditions, and are there to help “get you going” on your next adventure overseas.

Continue reading to find out more about this specialist travel insurance provider so you can decide if they’ve got what you’re looking for.

Get Going

Get Going Travel Insurance

  • Specialists in medical travel insurance
  • Optional extras including Winter sports, cruise and gadget cover
  • Discounted premiums for families and couples
  • Choose from a single trip, annual multi-trip or backpacker policy
  • Kids go free on family policies

Who is Get Going?

Get Going is a travel insurance provider that specialises in providing cover for people with medical conditions. Get Going doesn’t believe that existing medical conditions should be a barrier to travel, and provide cover for a range of conditions.

Get Going is the trading name of Travel Insurance Facilities Plc (tifgroup).

What are my policy options?

Get going offer a few types of travel insurance, as well as extensions to policies. Below we have given a brief summary of each policy:

The Get Going single trip travel insurance is perfect for a one-off holiday or a short getaway.

Features of the policy include:

  • Doctor-led 24/7 emergency assistance
  • More than 80 activities covered
  • Available for UK trips longer than 3 days
  • Caters for groups of all sizes and shapes
Get Going Multi Trip is typically a policy across 12 months which covers an unlimited amount of trips in that time.

Features of the policy include:

  • 31 days cover per trip
  • Kids go free on family policies
  • Worldwide cover available
  • Discounts for families, couples and single parents
The Longstay policy is intended for trips longer than 94 days, and is available to anyone under the age of 55.

Features of the policy include:

  • Travel for up to a maximum of 558 days
  • Cover for multiple destinations across the globe
  • Cover is available for working abroad
  • All medical conditions considered
Get Going’s backpacker policies are intended for travellers between the ages of 17 and 35, and offer cover for up to 18 months of continuous travel.

Features of the policy include:

  • Travel for up to 18 months
  • Cover for multiple destinations across the globe
  • Cover for lost or stolen cash
  • Cover for lost, stolen or damaged personal possessions
Get Going offer a range of extensions to their policies, so you can cater your cover for your needs. Some of the extensions are:

  • Wintersports extension
  • Cruise extension
  • Gadget extension
  • Carer’s travel insurance

What level of cover should I get?

Get Going offer three levels of cover on single trip and multi trip policies. As you would expect, the policy payout amount generally increases and your excess decrease as you move from basic to premier cover.

  • Basic. Get Going’s basic level of cover is intended for travellers on a budget or looking for minimal, but sufficient, coverage. Although the more affordable option, those that go for a basic level of cover sacrifice cover for things such as if your passport is lost or stolen on your trip.
  • Standard. Get Going’s standard policies offer slightly more coverage than the basic level of cover and as a result is slightly more expensive although cheaper than premier. Whilst it provides cover for loosing your passport, Get Going’s standard policy levels still offer limited coverage.
  • Premier. Get Going’s premier policies offer the most comprehensive level of cover for travellers and the lowest excess costs. As it is the most comprehensive it is also the most expensive coverage you can get. If you’re someone you would rather have total peace of mind when it came to travelling abroad then a premier policy is probably what you’re after.

What is my excess?

An excess is the amount of money you contribute to each claim you make before Get Going will pay out.

The amount of your excess you have to pay will depend on which policy level you have and the nature of your claim. Make sure to check your policy schedule where your excess details will be shown in detail.

What is the Get Going claims process?

To make a claim with Get Going, the first thing you will need to do is send them a fully completed claims form. Get Going aim to have a turnaround time of 10-15 working days from the receipt of the completed claims form.

If you have any queries, call Get Going on +44(0)203 824 0705 and press 3 to contact Travel Claims Facilities (TCF).

If you need emergency medical assistance, call the 24/7 doctor-led helpline on +44(0)2038 296 745.

Get Going pros and cons


  • Specialists in medical travel insurance – they offer cover for 1000s of medical conditions.
  • Optional extras including Winter sports, cruise, carers and gadgets.
  • Discounted premiums for families and couples.
  • Choose from a number of policies and cover levels.
  • Kids go free on family policies.


  • Limited coverage with basic policies.
  • A fee of £5 is charged for Get Going to post your policy documents to you.

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