Skrill payments and transfers review
- Fees (pay by bank transfer)
- From £0
- Minimum transfer amount
- £1
- Maximum transfer amount
- No limit
Our verdict
Skrill's money transfer service offers transfers to many popular destinations, but watch out for high fees and bad reviews.
There’s not that much going for Skrill until you become a True or VIP Skriller - Skrill’s top two tiers. Until then, you’ll be charged for moving money from your Skrill account to a bank account, paying an application fee for the physical prepaid card and a fee every time you withdraw cash. Once verified, some fees are waived and you’ll also have access to other perks.
Sadly, Skrill adds a hefty markup of up to 3.99% when converting your dollars for overseas transfers. On top of this, US customers have no access to instant transfer support so check the rates and fees carefully before going ahead. Inactivity can also incur fees but avoid this by making at least one transaction every 12 months. Finally, a host of bad reviews might make you look elsewhere.
Pros
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Diverse sending options. Send through both Skrill money transfer and Skrill-to-Skrill to reach a global network.
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Skrill card. Withdraw cash at cashpoints and pay online and in-store with your Skrill balance.
Cons
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Doesn't use the mid-market rate. Skrill reserves the right to add a margin markup on top of the mid-market rate without warning. It is unclear whether or not you will see this markup before you agree to the transfer.
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Limited currency and country support. For example, you can't use Skrill to send money to the US or China.
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High fees and a confusing fee structure. On top of the usual transfer fee, you be charged when making deposits and withdrawing money, and if you don't use the account frequently enough. Be sure to read up on exactly what and when you will be charged.
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Not the fastest transfers. Recipients will typically receive the funds in 2 to 5 business days.
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Poor reviews. Nearly 20% of reviews for Skrill were "Bad" on TrustPilot when we checked.
Details
Product details
| Product Name | Skrill |
| Pay by | Cash, Credit card, Debit card |
| Receiving options | Bank account, Mobile wallet, Prepaid phone credit |
| Customer service | Phone, Live chat, Email |
| Available currencies | AUD, BDT, EUR, GBP, IDR, INR, KES, LKR, MXN, MYR, NGN, NPR, PHP, PKR, PLN, THB, VND |
| Bank account required? | No |
| Personal account manager? | No |
What is Skrill?
Skrill, formerly known as Moneybookers, is an online e-commerce service that lets you pay online and send money both domestically and internationally in more than 40 currencies. Money sent through Skrill can be delivered directly to bank accounts, a Mastercard or Visa card, or held in a third-party mobile wallet, depending on what the customer wants.
Is Skrill safe?
Skrill is licensed and regulated by many different countries and federal organisations, including the Electronic Money Regulations 2011 and the Financial Conduct Authority. Specific features of these regulations require Skrill to:
- Maintain set amounts of capital and liquidity. Skrill is required to maintain a minimum of €350,000 of its own funds at all times.
- Practice safe float management. In order to protect customers’ money, Skrill must follow EU Electronic Money Directive protocols to protect customers in the event that the company encounters an insolvency event. In short, this means your money is protected even if Skrill goes bankrupt.
- Pass FCA vetting The Financial Conduct Authority performs a test on each member of Skrill Limited senior management to test for honesty, integrity, reputation, competence, financial soundness and capability.
- Monitor and vet all transactions. To prevent financial crime, Skrill must follow legal requirements to check the identity of customers and monitor transactions to detect money laundering and fraud.
Skrill reviews
Here’s what Skrill’s reviews look like, accurate as of February 2026:
| Trustpilot | 2.1 out of 5 – based on almost 25,000 customer reviews |
|---|---|
| Monito | 8.2 out of 10 – based on staff reviews |
When we checked, 25% of Skrill’s reviews on Trustpilot were Bad, which is Trustpilot’s name for 1-star reviews. This is something to keep in mind before using the service. A lot of the Bad reviews focus on customers losing money during transfers, a lack of customer service and customers having to pay high fees to withdraw money from their accounts.
Make sure you read up on Skrill’s fees and exchange rates before sending a transfer to make sure you understand exactly what you’ll be paying and when fees will be charged. And keep an eye on its social media pages to see what customers are saying on there.
Skrill fees and exchange rates explained
Skrill’s fees aren’t exactly clear, but this is what we found on its website:
- Deposit funds: Free for bank transfers, but can be up to 5% depending on the method.
- Skrill to Skrill transfers: 2.99% as a Skriller or 1.45% as a True Skriller.
- Send and receive money: Free for bank transfers, but can be up to 4.99%.
- Currency conversion: 3.99% above the mid-market rate, or higher. This fee is applied without notice to you, which means that although it may appear you are getting the mid-market rate for your transfer, you probably aren’t.
- Service fee: A fee of €5 or equivalent will be deducted if you don’t log in or make a transaction at least once every 6 months.
- Prepaid card: €10 new card application, plus €10 annual fee, 3.99% FX fee and 1.75% ATM fee.
- Buying and selling crytpocurrency: 1.50% fee.
Calculate what your transfer could look like with Skrill
What types of transfers does Skrill support?
Depositing funds
Skrill allows deposits in the following ways:
- Bank transfers
- Rapid Transfer
- Mastercard or Visa credit or debit card
- Paysafe card
- Paysafe cash
Withdrawing funds
You can withdraw funds from your Skrill account in the following ways:
- Bank transfer
- Mobile wallet
- Mastercard or Visa card
- Crypto wallet
How do I send money through Skrill?
Sending money through Skrill is fast and simple. You will first need to sign up for a free Skrill account before loading funds into your wallet. To do this, you’ll need to provide:
- Your full name and personal contact information, including your phone number and email address
- Your passport number or driving licence and proof of residence
The steps to send money through Skrill are:
- In the calculator, select the country you are sending from and where you are sending money to.
- Enter the value of the money you want to send, and the currency.
- Select your preferred payment method – this can be debit or credit card, bank transfer, Klarna or PaysafeCash.
- Confirm recipient information and transfer details.
- Review the summary and click on Confirm.
- Complete your payment details and click Send.
Your recipient will typically receive the funds in 2 to 3 business days.
Is there a Skrill app?
Yes, Skrill has an app on both Google Play and the App Store. The app makes it possible to:
- Manage your Skrill prepaid Mastercard. Check your balance and add more money to your account on the go.
- Check exchange rates on the go. Current currency exchange rates and fees can be found in the app.
- Set target foreign exchange rates. Set up alerts or daily updates so that you are notified the moment your target rate hits.
- Send and receive money. Transfer money to friends and family with just a few taps – you can even use the recipient’s email address.
- Track your transfer. Real-time notifications on your transaction are available through the Skrill mobile app.
- Buy and sell crypto. Use the app to buy and sell more than 40 cryptocurrencies.
| Reviews accurate as of February 2026 | |
|---|---|
| Google Play Store | 4.6 out of 5, based on more than 230,900 customer reviews |
| Apple App Store | 4.6 out of 5, based on more than 21,500 customer reviews |
Compare money transfer services
What else can I use Skrill for?
Skrill offers both personal and business services. Skrill’s business services include merchant accounts that can:
- Accept credit card payments
- Handle international transactions
- Create payment corridors in local currencies worldwide
Compare money transfer services
Bottom line
Skrill could provide a useful service if you want to send money abroad in multiple currencies. But it’s certainly not the cheapest option out there and its fees structure is pretty confusing. For this reason, it’s important to compare a range of different money transfer services – which you can do using our international money transfers guide – before making a decision and finding the right money transfer service for you.
Frequently asked questions
What’s the difference between Skrill and PayPal?
Skrill and PayPal are both large e-commerce-focused payment services. There are many differences between the platforms, including:
- How much you’ll pay
- Countries you can use it in
- Currencies you can send to or receive
- What you can use it for
- Buyer protections
- Cashback and loyalty programmes
How to cancel a Skrill transfer
You will only be able to cancel a Skrill transaction if it hasn’t processed yet. If the status of the transaction is marked as pending, you can simply select the transaction and press Cancel.
Funds should automatically be returned to your account after you sucessfully cancel the transaction.
How do I delete/close my Skrill account?
Follow these steps to close your Skrill account for free:
- Log in to your account and withdraw all of your funds.
- Go to Settings.
- Navigate to Account Settings and tap Close Account.
Note: Any funds not withdrawn before closing your account will be forfeited to Skrill.
How do I contact Skrill customer service?
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