The AA car insurance review

Find out the key elements of The AA’s car insurance to see if the brand best known for its breakdown service is the right choice for your car cover.

4.0 ★★★★★ (361 reviews) Write a review

Our verdict

Car insurance from The AA is particularly attractive to AA members, as they get discounts on their insurance premiums plus higher cover levels in certain policy areas. However, with its 5-star Defaqto-rated comprehensive policies available to all, including an uninsured driver protection, The AA car insurance is a good option for anyone looking for cover.

Some insurers provide a longer period of EU cover as standard than the AA does, but not all include a courtesy car, so it’s best to weigh up your priorities and not just go for the cheapest option. Get a quote from The AA or compare car insurers to find the best one for you.

Best for: Perks for existing AA members

  • Comprehensive cover includes uninsured driver protection and courtesy car
  • Strong customer ratings in Finder survey and on review sites
  • EU cover up to 30 days for silver, 90 days for gold and platinum policies
  • No third-party only cover available
  • New for old doesn’t apply to cars over 13 months old
  • Some benefits only available to AA members

The AA is mostly associated with breakdown cover, but it also provides a solid car insurance policy. We’ve looked at what’s included in the cover, the pros and cons of the policy and the benefits of an AA membership.

Compare The AA’s car insurance policies

Name Product Courtesy car cover New car replacement EU cover Personal accident cover Multi-car discount Link
AA Third party, fire and theft
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Finder's summary: There are 4 levels of cover. The AA doesn’t offer third party (the legal minimum) on its own, but it does offer third party, fire and theft (TPFT) and 3 comprehensive policies. If you’re a young driver with a car that is not worth a whole heap of money, you may be better off going for third party, fire and theft insurance.

Who it might be good for: Someone who needs the basics covered.
AA Comprehensive
Up to £5,000 personal accident cover or up to £7,500 for AA members.
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Finder's summary: Car insurance from The AA is particularly attractive to existing AA members. However, the comprehensive policy scored highly in our overall policy rating and customers said the service is helpful and efficient.

Who it might be good for: Someone who is looking for a top rated comprehensive policy and values a high level of customer satisfaction.

Who is The AA?

The AA is no stranger to the road – the company has been around since 1905 and even helped originate road signs. Definitely a claim to fame!

Since then, the organisation not only became one of the leading providers of breakdown services in the UK, but also launched The AA car insurance offering, followed by other insurance products.

Who underwrites The AA’s car insurance?

The AA offers customers cover through a range of insurers, a bit like a broker. This means the policies will be underwritten by different companies, depending on the option you choose to go with.

What’s covered under my policy?

Product NameAA ComprehensiveAA Third party, fire and theft
Damage to your car
Damaged windscreen and window glass
Fire and theft
Personal accident cover
Medical expenses
Personal belongings
Liabilities to third parties
Using the car abroad
Alternative travel costs
No-claims discount
Replacement locks
Permanently fitted audio equipment

Optional extras

Although The AA does give pretty solid comprehensive cover, there are a few optional extras you can add to your policy for even greater peace of mind.

  • Motor legal assistance. If you have an accident that wasn’t your fault, this will cover your legal costs (this is dependent on the guilty party being identified and present to take responsibility). By adding this option to your policy, you also get access to a 24/7 legal helpline for advice.
  • Excess protection. Gives you the option to claim back your excess for certain claims.
  • Motor accident plan. This is an upgrade to the personal injury cover already included in The AA’s comprehensive car insurance policy. You get additional benefits, such as a £60,000 payout in the event you are injured or killed in a crash.

Becoming a member of The AA before you take out car insurance with it can get you a discount on your first policy and every policy you take out with The AA while you’re still a member. Members also get the added benefits of higher cover in areas such as personal belongings, added audio equipment, personal accident and more.

What are The AA’s different policies?

There are 4 levels of cover. The AA offers 3 levels of comprehensive – silver, gold and platinum. Its third party, fire and theft policy is also called silver and is available from comparison sites, but it doesn’t offer third party (the legal minimum) on its own.

If you’re a young driver with a car that is not worth a whole heap of money, you may be better off going for third party, fire and theft insurance. This might be cheaper than comprehensive, but it’s always worth checking, as there are so many factors involved and comprehensive can actually work out cheaper in some cases.

How do I make a claim?

You can start a claim online or by calling the 24-hour claims hotline on 0330 053 0322. You’ll need to have your insurance details with you when you make the call.

What is my excess?

A policy excess is the amount you will have to pay out of the total costs incurred from the claim, and will usually be between £100 and £500. You can volunteer to have a higher excess to get cheaper insurance, or a more expensive policy can mean paying less excess, but this will all be arranged when you take out your policy. Whichever option you choose, make sure you can afford both the premiums and paying the excess in case you have an accident.

The AA car insurance customer reviews

The AA did well in Finder’s 2024 customer satisfaction survey with 80% of customers saying they’d recommend the service.

On customer review platform Trustpilot, The AA’s insurance gets 4.3 out of 5 stars and a rating of “Excellent”, based on more than 25,000 reviews (last updated: May 2024).

How to cancel AA car insurance

To cancel your AA car insurance you need to call 0370 160 0138. If you want to cancel your breakdown cover, the number to call is 0343 316 4444.

Frequently asked questions

Car insurance scores

★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor

Finder scores, in blue, are based on our expert analysis. We also show reviews from users, where we've received more than 10, with a score in yellow. We gather more reviews from customers every year in Finder's customer satisfaction survey.

To find out more, read our full methodology.

The offers compared on this page are chosen from a range of products we can track; we don't cover every product on the market...yet. Unless we've indicated otherwise, products are shown in no particular order or ranking. The terms "best", "top", "cheap" (and variations), aren't product ratings, although we always explain what's great about a product when we highlight it; this is subject to our terms of use. When making a big financial decision, it's wise to consider getting independent financial advice, and always consider your own financial circumstances when comparing products so you get what's right for you. Most of the data in Finder's comparison tables has the source: Moneyfacts Group PLC. In other cases, Finder has sourced data directly from providers.

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