Finder expert rating
Car insurance from Diamond is targeted at women (though men can apply too), with handbag and child seat cover included as standard with its comprehensive policy. We’ve reviewed what else is covered, how easy it is to claim and what other customers think of the service.
Diamond launched as an offshoot of Admiral in 1997, and has always specialised in creating insurance products tailored to women. While the law dictates that premiums can’t be calculated by gender, Diamond continues to market heavily to women.
Diamond’s car insurance is underwritten by Admiral.
There are three levels of car insurance with Diamond:
You can get added extras on any level of cover, including:
Diamond offers multi-car in addition to single car insurance.
|Cover||Third party, fire and theft||Comprehensive|
|Fire and theft cover||✓||✓|
|Child seat cover||–||Up to £300|
|Audio equipment cover||–||Up to 15% of the car’s value|
|24hr roadside recovery helpline||–||✓|
|Liability to others||✓||✓|
An excess is your contribution towards the cost of the claim. This amount will vary depending on the type of claim you are making, so check your policy for details before making a claim.
You can call Diamond to make a claim on 0333 220 2037. Diamond’s claims hotline is open Monday – Friday, 8am – 9pm, Saturday 9am – 5pm and Sunday 10am – 4pm.
You can also claim online using an online claims form available on the Diamond website.
On customer review platform Trustpilot, Diamond has 3.3 out of 5 stars and a rating of “Average”, based on more than 370 reviews.
On similar platform, Reviews.io, the company has 3.5 out of 5 stars, based on more than 170 reviews. 64% of customers say they would recommend the service.
Customers like the good value cover and how easy it is to update their details online, but some report price hikes on renewal (updated December 2020).
Diamond provides a decent car insurance option, especially if benefits like handbag cover and child seat cover are important to you.
European cover is included in all three policy levels, and there’s also an option for young driver insurance.
The claims line doesn’t operate 24/7, but there is a 24hr roadside recovery helpline available for customers with a comprehensive policy and you can claim by filling in a form online.
★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor
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