Diamond offers car insurance cover from third party to comprehensive, with some extra benefits for women, like handbag cover (though men are welcome too).
Diamond provides a reasonable car insurance option. While anyone can take out a Diamond policy, its main target market is women.
It offers the 3 usual levels of cover: comprehensive, third party, fire and theft, and third party. There’s also an option for multi-car insurance, which can get you a discount if more than one driver in a household insures under the same policy. Optional extras available with all levels of cover include breakdown cover, personal injury cover, hire car cover, and motor legal protection.
If you decide that Diamond isn't right for you – or even if it's still in the running – don't forget to compare quotes from other providers to get the right deal for you.
Pros
Handbag and child seat cover included as standard with a comprehensive policy
24-hour roadside recovery helpline with a comprehensive policy
Courtesy car included as standard with a comprehensive policy
Cons
No 24-hour claims line
Not among the top providers for customer service
★★★★★
Finder score
Car insurance from Diamond is targeted at women (though men can apply too), with handbag and child seat cover included as standard with its comprehensive policy. We’ve reviewed what else is covered, how easy it is to claim and what other customers think of the service. It’s part of the Admiral Group.
Diamond launched as an offshoot of Admiral in 1997, and has always specialised in creating insurance products tailored to women. While the law dictates that premiums can’t be calculated by gender, Diamond continues to market heavily to women.
Who underwrites Diamond car insurance?
Diamond’s car insurance is underwritten by EUI Limited, which is owned by Admiral Group plc.
What’s covered under my policy?
Product Name
Diamond Third party, fire and theft
Diamond Comprehensive
Damage to your car
✓
Fire and theft
✓
✓
Personal accident cover
✓
Liabilities to third parties
✓
✓
Using the car abroad
✓
✓
Permanently fitted audio equipment
✓
Optional extras
You can get added extras on any level of cover, including:
Breakdown cover
Extra personal injury cover
Hire car cover
Motor legal protection
What are Diamond’s different policies?
There are 3 levels of car insurance with Diamond. It also offers multi-car in addition to single car insurance.
This is the legal minimum for all road users in the UK. It only covers you for damage done to other cars if an accident is your fault.
This covers other cars, as well as protecting your car in the event it gets stolen or damaged by fire.
The highest level of insurance Diamond offers, it includes a lot more than the cover in third party, fire and theft, including personal injury, handbag cover and child seat cover.
How do I make a claim?
You can call Diamond to make a claim on 0333 220 2037. Diamond’s claims hotline is open Monday–Friday from 8am–8pm, Saturday from 9am–4pm and Sunday from 10am–4pm.
You can also claim online using an online claims form available on the Diamond website.
What is my excess?
An excess is your contribution towards the cost of the claim. This amount will vary depending on the type of claim you are making, so check your policy for details before making a claim.
Diamond car insurance customer reviews
Customers who took part in Finder’s 2024 customer satisfaction survey were mostly positive about Diamond. It scored 3.4 out of 5 and 83% of customers said they’d recommend it.
One customer said: “Very helpful when I was involved in an accident.”
On the reviews platform Trustpilot, Diamond scores just 1.7 out of 5, based on around 500 reviews, with several customers citing high renewal quotes (last updated: May 2024).
Get started by visiting Diamond’s website and sign up for a policy. If you have read this review and decided that Diamond car insurance is not for you, you can also compare other car insurance policies on the market.
How to cancel Diamond car insurance
You can cancel your policy by calling customer services on 0333 220 2004. Cancellation charges apply.
Frequently asked questions
Yes, Diamond car insurance can start when you need it to.
You can pay in a lump sum using Visa, American Express, Maestro or Visa Debit/Delta. Alternatively, you can set up a direct debit and pay in monthly instalments.
It’s important that you tell your insurer about any relevant changes that occur during your policy. If in doubt, you can call Diamond’s customer services on 0333 220 2004.
A no-claims bonus is the discount you get when you have a track record of not making any claims for a period of a year or more. A long history of not making any claims can greatly reduce the cost of your car insurance.
You can check your expiry date and policy details online when you log in to the Diamond customer portal.
Car insurance scores
★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor
Finder scores, in blue, are based on our expert analysis. We also show reviews from users, where we've received more than 10, with a score in yellow. We gather more reviews from customers every year in Finder's customer satisfaction survey.
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Liz Edwards has been a consumer writer and editor for more than 20 years. She led award-winning teams at the campaigning publisher Which?, and has covered a range of consumer rights and personal finance topics including pensions, credit, banking and insurance. Liz has appeared frequently in national media such as The Sun, Metro, HuffPost and The Independent. She loves to cut through waffle to give consumers the real lowdown. And she loves puns. See full bio
Liz's expertise
Liz has written 108 Finder guides across topics including:
Jason is a freelance writer and editor. He worked as a senior subeditor for Finder for 5 years and in that time became familiar with a wide range of financial products and services. Before that, he worked for Australian Associated Press. He has a BA from Macquarie University in Australia. Jason loves to help other people find new ways to save money. See full bio
Find out the cost and car insurance group of a Smart car, and see how much you could pay based on age, location and model.
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