ANNA Money business account review
ANNA’s business account promises to set you free from admin. We look at all its features and fees, to help you decide if your business should sign up for one.
ANNA Money offers digital-only business accounts which also come with invoicing and expense management features, all managed from an app.
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What is ANNA?
How does ANNA work?
After signing up for ANNA through its quick online sign up process, you will receive your digital account. The features you’ll have access to include:
- Business account and debit card: ANNA business accounts come with a Mastercard debit card. The business account does pretty much all you would expect from a traditional business current account, including offering direct debits (but not overdrafts).
- App: ANNA’s app includes the usual services that come with a digital banking app, and has some handy features such as personalised spending reports.
- Invoice service: ANNA can create invoices for you and even chase due payments (politely!). It also automatically matches payments and invoices, helping you keep your accounts in order.
- Additional debit cards: These have individual spending controls. You can give them to other employees and manage your expenses more easily.
- 24/7 assistance: It combines an AI-based chatbot and in-app support offered by a UK-based customer service team. They aim to get back to you within 10 minutes (and ANNA will refund your monthly subscription if they don’t).
- Cashback: ANNA offers 1% cashback on a range of business expenses.
- Connect all your accounts: The ANNA app can also be connected to other business or personal bank accounts through Open Banking, so you can keep an eye on all your transactions and do your budgeting all in one place.
- Integrate with Xero: ANNA accounts can be integrated with accounting software package Xero, so all your business banking transactions will feed through to your accounting platform.
- Submit your VAT return: You can connect your ANNA account to HMRC’s digital portal, then use ANNA’s tools to calculate your VAT and submit your return.
ANNA is also planning a whole lot of handy new features, such as the ability to connect your business account with your accounting software, to do international money transfers and to do your tax calculation and HMRC filing automatically.
How much does ANNA cost?
ANNA has four pricing tiers that customers can choose from:
- Under £500 monthly income: This ‘basic’ version of ANNA comes free of charge and includes 2 debit cards, as well as the app’s core admin features such as invoicing, tax reminders and auto-matching payments to invoices. You also get £100 worth of free ATM withdrawals a month, and 2 free electronic money transfers in the UK (in or out of your account).
- Up to £2,000 monthly income. For £4.90 a month, you get 4 free electronic money transfers in the UK, a £300 limit on free cash withdrawals, 3 debit cards, and access to most of ANNA’s app features.
- Up to £20,000 monthly income. This plan costs £9.90 a month and includes all of ANNA’s app features. It comes with up to 5 debit cards, 35 free UK bank transfers, and up to £2,000 a month of free ATM withdrawals.
- Up to £500,000 monthly income. ANNA’s top tier costs £19.90 a month and comes with unlimited additional cards and UK bank transfers. All of ANNA’s admin features are included and the limit on free ATM withdrawals is £10,000 a month.
Card payments are always free in the UK, but a foreign transaction fee will be applied if you use the card abroad.
How do I apply for an ANNA account?
ANNA promises that you can set up an account in 10 minutes and that the card will be on its way the same day. For a business account, it does seem pretty fast and stress-free to sign up to, and obviously you can do it online.
Eligible businesses include limited companies (you need to be the director to sign up) and non-limited businesses that are structured as a partnership or sole trader. You must be living in the UK.
Here’s what you’re going to need:
- Proof of identity: a driving licence or passport.
- Proof of address: a utility bill or a bank statement, not older than three months.
- Details of the company: name, address, and date of birth for shareholders who own 25% or more of your company.
Is ANNA right for my business?
Doing business overseas with ANNA
|Overseas ATM charge||Free up to £100 per month|
|International transfer charge||Via Payoneer and subject to Payoneer's fees|
ANNA customer reviews
ANNA doesn’t have as many customer reviews as some other players in the business banking space, but those it does have are largely positive. It has an average rating of 4.7 out of 5 from over 600 reviews on the App Store, and over on Google Play, it has an average score of 4.3 out of 5 from more than 700 Android app users (March 2021).
On Trustpilot, ANNA received a mark of 4.7 out of 5, and a rating of Excellent, from nearly 1,000 reviews. Many users praised the app’s invoicing features and the brand’s customer service, although a limited number of customers experienced individual problems with payment processing or account blocking.
Is ANNA safe?
Pros and cons of ANNA
- Free version with core admin features available, so you can try out ANNA for your business.
- Quick and easy set up, especially for a business account.
- Easy to use app with useful money management features.
- Invoice and expense services integrated in the app.
- 24/7 in-app support that aims to respond within 10 minutes.
- You can connect accounts held with other providers to the ANNA app through Open Banking.
- Integration with accounting software Xero.
- You can calculate your VAT return and submit it to HMRC.
- Foreign currency fees for transactions in another currency apply.
- You may still need a traditional bank account for some of your business’ financial needs.
- No credit facilities or overdrafts available.
While there are other business accounts available, ANNA’s strongest selling point is that it really integrates banking with expense management and invoicing (and even accounting, to a degree). Few business account providers offer the same services and account types at ANNA’s price, which makes it very competitive.
All in all, ANNA looks like a good choice for a tech-savvy business owner who’s looking to do all their admin and banking from the same app. However, keep in mind that there are better options out there if you do much of your business abroad.
Get started by visiting ANNA's website and sign up for an account. If you have read this review and decided that ANNA’s account is not for you, you can also compare other business bank accounts on the market.
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