Public review
Beginner-friendly and commission-free trading with a social networking twist.
This straightforward, user-friendly platform offers commission-free stocks and ETFs. But its lineup of securities and research tools is limited.
- Consider Public if you’re new to trading and want commission-free access to stocks and ETFs.
- Look elsewhere if you’re an experienced trader seeking bonds, mutual funds, futures or forex trading.
$0
Stock trade fee
$0
Minimum deposit to open
Details
| Stock trade fee | $0 |
|---|---|
| Option trade fee | N/A |
| Asset types | Stocks, ETFs |
| Account types | Brokerage |
| Minimum deposit to open | $0 |
| Account transfer fee | $75 |
What's in this review?
Who is Public best for?
Public’s intuitive interface and fractional investing make it a platform that can cater to:
- Beginner investors. Public’s user-friendly platform makes it a practical choice for those new to investing.
- Small quantity investors. Not many platforms offer access to fractional shares, but with Public, you can invest in fractional slices of stock for as little as $5.
Public receives high praise from investors for providing an easy-to-navigate, beginner-friendly platform. Stock trades are commission-free, easy to find and organized by investing theme, making it convenient for newbies to explore securities based on their interests. The platform also doesn’t impose any account minimums or ongoing fees, so traders can focus on building their portfolio.
Another beginner-oriented perk of Public’s platform is its social investing feature: traders have the opportunity to follow and learn from more experienced investors by exploring their portfolio holdings and participating in group message threads with other Public traders.
However, Public won’t be a practical fit for everyone. It may work for those new to investing, but advanced traders may be frustrated by the platform’s lack of securities, account options and research tools.
How easy is it to use?
Investors report that Public’s platform is intuitive, beginner-friendly and easy to navigate. After downloading the mobile app from Google Play or the Apple App Store, the signup process can be completed in minutes and requires some basic personal and financial information, like your residential address, employment status and Social Security number.
What research does it provide?
As far as research tools are concerned, Public doesn’t have much to offer. At least not when compared to more robust platforms like Interactive Brokers and TD Ameritrade. Public does offer some basic company info to help you decide on whether to invest, including price history, analyst ratings, recent news and basic fundamentals. But if you rely on stock screeners, charting tools or price alerts, you may want to look elsewhere.
Pricing and fees
Public’s stocks and ETFs are available commission-free, and it doesn’t impose any account minimums. This plants it squarely in the neighborhood of other beginner-friendly commission-free trading platforms, like Robinhood and SoFi. The platform’s security lineup is limited, but what it does offer — stocks and ETFs — can be bought and sold free from commissions.
As far as account fees go, Public’s pricing model is on par with competitors. It charges $30 for broker-assisted trades and outgoing account transfers cost $75 — the same as Robinhood. SoFi offers free account transfers, but this is a rarity in the industry, as most platforms charge between $50 to $75 for the service.
| Minimum deposit to open | $0 |
| Annual fee | $0 |
| Stock trade fee | $0 |
| ETF trade fee | $0 |
| Broker-assisted trades | $30 |
| Account transfer fee | $75 |
Is Public legit?
Public was founded in 2003 and is headquartered in New York City. It’s an accredited business with the Better Business Bureau (BBB), from which it receives an A+ rating. It has no complaints to its name on the Consumer Financial Protection Bureau (CFPB).
Public is a registered member of the Financial Industry Regulatory Authority (FINRA) and the Securities Investor Protection Corporation (SIPC). Cash balances are SPIC-insured for up to $500,000 in the event that Public goes under.
Public also uses AES 128-bit encryption and TLS 1.2 to secure sensitive banking data in transit.
Public reviews and complaints
Overall, Public seems to be well-liked by investors. As of November 2020, it has an A+ rating from the BBB, has no complaints and maintains a 5-star rating after six reviews. It doesn’t have a Trustpilot page, but its mobile app feedback is also quite positive. It scores 4.5 out of 5 with Google Play users with 2,284 reviews and 4.7 out of 5 with Apple users with 4,400 reviews.
Investors praise the platform’s beginner-friendly interface, supportive learning environment and courteous, attentive customer service reps. Negative reviews were few and far between, but a few complaints surfaced about app crashes as well as errors causing delays when depositing and withdrawing funds.
Pros and cons
Pros
- Commission-free. Buy and sell commission-free stocks and ETFs.
- No minimum deposit. Open an account with any amount.
- Fractional investing. Purchase slices of stock for as little as $5.
- Social investing. Follow investors, discuss trends, swap strategies and more with Public’s group messaging feature.
Cons
- No desktop platform. Public’s trading platform is only available as a mobile app.
- Limited account lineup. You won’t find joint, retirement, custodial or 401(k) accounts on Public.
- Fewer securities. Public only offers access to stocks and ETFs, so those seeing mutual funds, bonds or derivatives will need to look elsewhere.
- Limited research tools. You’ll get basic fundamentals, like company history and analyst ratings, but no stock screener or charting tools.
How do I sign up?
Begin the signup process by downloading Public’s mobile app from Google Play or the Apple App Store. Then follow these steps:
- Open the app and choose Get Started.
- Enter your US phone number and choose Next.
- Receive a SMS code via text and enter it in the space provided. Choose Next.
- Add your name and select a username. Choose Next.
- Enter your email address and create a password. Choose Next.
- Claim your free slice of stock by picking a company to invest in from the limited selection displayed on the screen. Choose Next.
- Pick your interests in various categories and industries to personalize your feed.
How do I contact Public support?
Reach out to Public by:
- Email. Send an email to support@public.com for a reply from the team within one to two business days.
- Live chat. Speak to a Public rep through the in-app live chat feature weekdays from 9 a.m. to 4:30 p.m. ET.
Compare other stock trading platforms
Bottom line
Public’s beginner-friendly platform is a solid starting point for those looking to learn the trading ropes. But its lack of research tools and limited number of available securities may restrict more advanced traders.
To invest in stocks, you need a brokerage account. Compare your options across multiple platforms to find the service that fits your budget and investment goals.
