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Geico car insurance roadside assistance

Geico towing insurance and roadside assistance

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No matter how well you plan, a flat tire or a dead battery is bound to happen eventually. One way to get back on the road quickly with fewer headaches is by adding towing insurance to your policy. With Geico’s emergency roadside service, you can get towing help and more 24/7 online or through a convenient app.

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How to get Geico towing insurance

You can add Geico’s emergency roadside service coverage to your policy for only $14 a year per car.

If you’re already a policyholder, log in to your account from the emergency roadside service page and follow the steps to add this coverage to your existing plan.

If you’re not a Geico customer, you’ll need to first sign up or transfer your policy, and make sure you include emergency roadside assistance in your options.

What does Geico’s emergency roadside service cover?

With Geico’s roadside assistance, you get 24/7 help for:

  • Jump-starts for dead car batteries
  • Labor to change flat tires
  • Towing that’s not related to an accident
  • Lockout services for up to $100

Does Geico’s emergency roadside service cover reimbursements?

Yes. If you’ve recently accessed the services of Geico’s towing coverage and paid out of your own pocket, you can submit the original copy of your road service bill along with your policy number to Geico to get your reimbursement check.

Send your reimbursement requests for towing services to towingrefund@geico.com, or fax them to Geico’s offices at 866-954-3761. You can also send in your request by mail to:

GEICO
Emergency Road Service
PO Box 8075
Macon, GA, 31208-8075

Do I need emergency roadside service on my policy for towing to be covered by Geico?

Yes. To avoid paying out of pocket for any towing necessary to get your car back up and running, you’ll need to add roadside assistance to your existing Geico policy, which could cost as little as $14 a year for each car on your policy.

How does Geico’s emergency roadside service work?

Get roadside assistance from Geico for as little as $14 annually for each car to get back on the road more quickly. Say you’re stranded on the side of the road with a flat tire. Call for help with Geico’s emergency roadside service (ERS) through Geico’s mobile app.

  1. Tell Geico what’s wrong. Select your need from a list of roadside emergencies and click Save and continue.
  2. Confirm your information. Your car’s make, model and color will pop up on the next screen. If the info is correct, click Save and continue.
  3. Confirm your location. Geico’s app uses your phone’s GPS to find your location. If your location on the map is correct, click Submit. After you confirm, you’re provided an incident number and an ETA for your assistance. And you can even refresh the screen to get real-time updates.

Compare alternatives to Geico for roadside assistance

Name Product Roadside assistance New car protection Available states
Allstate
Included free
Yes, cars under 2 years old
All 50 states
Enjoy having your own dedicated agent to help you get the best discounts and coverage.
Esurance
Included free
Yes, cars under 1 year old & 15,000 miles
All states except AK, DE, HI, MT, NH, VT, WY
Esurance offers a modern online and mobile experience that helps you take your insurance on the go. Available in 42 states.
Root
Included free
No
AZ, AR, DE, IL, IN, IA, KY, LA, MD, MI, MS, MT, NM, ND, OH, OK, OR, PA, TX, UT
Root offers simple, affordable insurance that’s ideal for good drivers. Try the Root app for 2 weeks and see how much you could save. Available in 20 states.
AAA
Included free
Yes, cars under 1 year old & 15,000 miles
All 50 states
Known for travel and roadside assistance, AAA is also one of the largest auto insurance providers in the world.
Progressive
Included free
Yes, cars under 3 year old & 15,000 miles
All 50 states
Progressive covers anything on wheels! Progressive offers coverage for cars, trucks, motorcycles and snowmobiles. Even Segways are covered.

Compare up to 4 providers

Bottom line

For a small additional cost, Geico’s emergency roadside service offers 24/7 roadside assistance for flat tires, jump-starts, lockouts and more. Compare more coverage options and companies that offer roadside assistance to create a policy that’s best for your needs.

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14 Responses

  1. Default Gravatar
    robertSeptember 25, 2018

    how many miles does geico tow with roadside.

    • finder Customer Care
      CharisseSeptember 25, 2018Staff

      Hi Robert,

      Thanks for reaching out to finder.

      Geico will tow your vehicle to the nearest dealer repair shop for the make of the car you have. Whatever that distance is, that’s how far they will tow your car. If you choose to take your car to another repair shop (non-dealer), you have to pay for the towing service at your own expense.

      You can contact Geico directly to confirm this information as the coverage terms may vary from one policy to another.

      I hope this helps.

      Cheers,
      Charisse

  2. Default Gravatar
    KennethAugust 30, 2018

    How many tows are allowed yearly

    • finder Customer Care
      johnbasanesAugust 30, 2018Staff

      Hi Kenneth,

      Thank you for leaving a question.

      There is not a specific limit on how often you can use the Emergency Road Service (ERS) coverage. However, Geico will review the policy if it seems that ERS claims are frequent. This can indicate that there is a problem with the vehicle that has not been fixed.

      If claims are too frequent, GEICO reserves the right to remove the coverage from your policy at renewal. This is done in order to keep the cost of the service low for all our policyholders, and to discourage non-emergency use of the service.

      Geico’s general guideline is to send a caution letter if ERS has been used for the same vehicle 3 or more times in the same year, and to remove the coverage if use becomes even more excessive.

      Hope this helps!
      Reggie

  3. Default Gravatar
    WilsonAugust 30, 2018

    If I get my top car towed to my house can I get it towed again to a car shop

    • finder Customer Care
      johnbasanesAugust 30, 2018Staff

      Hi Wilson,

      Thank you for leaving a question.

      Regarding the coverage for vehicles under the “GEICO Emergency Road Service cover”. The items below are part of the coverage:

      Jump starts for dead car batteries
      Labor to change a flat tire
      Towing (not accident related)
      Lockout services (up to $100)

      Towing would only be accommodated if it is due to an emergency as defined in the terms and conditions of Geico. There may be certain scenarios where this may be applicable but it is best to contact Geico regarding this. Hope this helps!

      Cheers,
      Reggie

  4. Default Gravatar
    NolanBApril 19, 2018

    If I use the roadside tow service, could I tow my vehicle to a junkyard or does it have to be to my home or to a service center?

    • Default Gravatar
      ArnoldApril 20, 2018

      Hi NolanB,

      Thanks for your inquiry

      The Geico Roadside Assistance Service tows your vehicle from the current location to the nearest service station or repair shop in the area. If you wish for the vehicle to be towed to your home, you may have to inform them beforehand.

      Hope this information helps

      Cheers,
      Arnold

  5. Default Gravatar
    AnthonyApril 2, 2018

    Does Geico ers cover key replacement

    • finder Customer Care
      JeniApril 2, 2018Staff

      Hi Anthony,

      Thank you for getting in touch with finder.

      If your car key is lost or stolen, you may be able to claim for the cost of a replacement on your car insurance policy. Some insurers offer key cover automatically on their standard car insurance policies, however in Geico’s Emergency Roadside Service it only cover lockout services of up to $100.

      I suggest that you contact Geico directly for more accurate info about replacing your keys as well.

      I hope this helps.

      Have a great day!

      Cheers,
      Jeni

  6. Default Gravatar
    TyMarch 27, 2018

    If I have roadside assistance and I’m in the vehicle with another driver can I use my roadside assistance for tow truck if they don’t have roadside assistance

    • finder Customer Care
      JoshuaMarch 27, 2018Staff

      Hi Ty,

      Thanks for getting in touch with finder.

      The Geico towing insurance and roadside assistance policy covers the vehicle you specify on your application. It is not for any vehicle that you ride on or use. So, in your question, the answer would be no.

      You may also want to read the terms and conditions of your cover to learn more.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

  7. Default Gravatar
    Dawn29March 19, 2018

    Does Geico Roadside assistame cover pinching? If so what is covered for winching and what is not included? I know some Roadside assistance only covers 10 feet from the road and things like that. This is why I am asking. Thanks I’m currently stuck in the mud. Can I wait for the mud to dry, rain to dry up and drive right out?

    • finder Customer Care
      JoshuaMarch 25, 2018Staff

      Hi Dawn29,

      Thanks for getting in touch with finder.

      These are the things that Geico covers:

      – Jump-starts for dead car batteries.
      – Labor to change flat tires.
      – Towing that’s not related to an accident.

      As you can see, winching isn’t part of their cover. They also only provide roadside emergency assistance and might not be able to help you if in case you are stuck on an unpaved and rugged terrain. However, I would still advise you to directly get in touch with them to get a more personalised answer.

      You may also want to explore other options here. On that page, you will be able to compare car insurance roadside assistance cover.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

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