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Geico towing insurance and roadside assistance

Get the help you need when you're on the road

Jing Jun Ma
Jing Jun Ma

Updated

No matter how well you plan, a flat tire or a dead battery is bound to happen eventually. One way to get back on the road quicker is by adding towing insurance to your policy.

How do I get Geico towing insurance?

You can add Geico’s emergency roadside service coverage to your policy for $14 a year, per car. If you’re already a policyholder, log in to your account from the emergency roadside service page and follow the steps to add the coverage to your existing plan.

If you’re not a Geico customer, you’ll need to first sign up for Geico car insurance or transfer your policy and include emergency roadside assistance in your options.

What does Geico’s emergency roadside service cover?

With Geico’s roadside assistance, you get 24/7 help for:

  • Jumpstarts for dead car batteries
  • Labor to change flat tires
  • Towing that’s not related to an accident
  • Lockout services for up to $100

Does Geico’s emergency roadside service cover reimbursements?

Yes. If you’ve recently accessed the services of Geico’s towing coverage and paid out of your own pocket, you can submit the original copy of your road service bill along with your policy number to Geico to get your reimbursement check.

Send your reimbursement requests for towing services to towingrefund@geico.com, or fax them to Geico’s offices at 866-954-3761. You can also send in your request by mail to:

  • GEICO
  • Emergency Road Service
  • PO Box 8075
  • Macon, GA, 31208-8075

Do I need emergency roadside service on my Geico policy for towing to be covered?

Yes. To avoid paying out of pocket for towing, you’ll need to add roadside assistance to your existing Geico policy. This could cost as little as $14 a year for each car on your policy.

How do I request a tow from Geico?

Get roadside assistance from Geico for as little as $14 annually for each car to get back on the road more quickly. If you’re stranded with a flat tire, call for help with Geico’s emergency roadside service (ERS) through Geico’s mobile app, then:

  1. Tell Geico what’s wrong. Select your need from a list of roadside emergencies. Click Save to continue.
  2. Confirm your information. Your car’s make, model and color will pop up on the next screen. If the info is correct, click Save.
  3. Confirm your location. Geico’s app uses your phone’s GPS to find your location. If your location on the map is correct, click Submit. After you confirm, you’ll receive an incident number and an ETA for your assistance. Refresh the screen for real-time updates.

Bottom line

For a small additional cost, Geico’s emergency roadside service offers 24/7 roadside assistance for flat tires, jumpstarts, lockouts and more. Compare more coverage options and companies that offer roadside assistance to create your ideal policy.

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24 Responses

  1. Default Gravatar
    EdJune 21, 2019

    How far can my car be towed?

    Reply
    • Avatarfinder Customer Care
      JhezJune 21, 2019Staff

      Hi Ed,

      Thank you for your comment.

      They will tow it as far as the policy states, under the conditions the policy states. Usually, if your car is broken down and you’re asking about roadside assistance they will tow it to the nearest service station. If that’s 100 miles away, that’s how far they’ll tow it. If that’s 100 feet away, that’s how far. After that it’s up to you to pay the tow company for any distance farther. Best to refer to your Product Disclosure Statement PDS/T&C’s of the policy. Hope this helps.

      Regards,
      Jhezelyn

      Reply
  2. Default Gravatar
    ManonMarch 25, 2019

    Jai une facture de remorque se matin comment je fait pour me faire rembourser j’ai l’assurance routière de muchibouchi où jsi acheter lauto

    Reply
    • Avatarfinder Customer Care
      johnbasanesMarch 26, 2019Staff

      Hi Manon,

      Merci d’avoir contacté Finder.

      Vous devrez peut-être examiner votre police d’assurance plus précisément en matière de remboursement. Votre police d’assurance contiendrait également les coordonnées de la société ainsi que les étapes à suivre pour réclamer un remboursement. J’espère que cela t’aides!

      À votre santé,
      Reggie

      Reply
  3. Default Gravatar
    BettyFebruary 5, 2019

    If I am in another place like NJ from Florida and need service, will Geico come?

    Reply
    • Avatarfinder Customer Care
      JeniFebruary 13, 2019Staff

      Hi Betty,

      Thank you for getting in touch with finder.

      Once you call Geico, they find ways for you. If within the 20-mile-radius, they call find the nearest dealership and call the towing service to help you get out there – that’s covered. Now, if you need to take your car to a specific dealership outside the 20 mile radius, you would have to pay out of pocket and ask for reimbursement at a later date.

      I hope this helps.

      Thank you and have a wonderful day!

      Cheers,
      Jeni

      Reply
  4. Default Gravatar
    ShannonJanuary 21, 2019

    If my car broke down in another state, will Geico tow it to my home?

    Reply
    • Avatarfinder Customer Care
      johnbasanesJanuary 22, 2019Staff

      Hi Shannon,

      Depending on the condition of your car, some tow companies will provide assistance to you as to where you want the car to be towed to. Some of the tow companies are reasonable and will work out something for you. For example, you would rather have your car be towed home instead of a repair shop and the company agrees. Other companies are very to the letter and won’t work with you. GEICO has little say in that specifically since the companies are contracted and not actually GEICO. Hope this helps!

      Cheers,
      Reggie

      Reply
  5. Default Gravatar
    JnetJanuary 2, 2019

    If my car was stolen and towed after police retrieved my vehicle will geico cover the towing charges or some of it …

    Reply
    • Avatarfinder Customer Care
      nikkiangcoJanuary 3, 2019Staff

      Hi Jnet,

      Thanks for getting in touch! When a car is stolen you should still notify Geico of any stolen vehicles immediately. Notifying GEICO of the vehicle theft could help protect you if the thief causes damage to others with your car. There are also documentation needed and you would need to contact Geico about this. Hope this helps!

      Best,
      Nikki

      Reply
  6. Default Gravatar
    robertSeptember 25, 2018

    how many miles does geico tow with roadside.

    Reply
    • Avatarfinder Customer Care
      CharisseSeptember 25, 2018Staff

      Hi Robert,

      Thanks for reaching out to finder.

      Geico will tow your vehicle to the nearest dealer repair shop for the make of the car you have. Whatever that distance is, that’s how far they will tow your car. If you choose to take your car to another repair shop (non-dealer), you have to pay for the towing service at your own expense.

      You can contact Geico directly to confirm this information as the coverage terms may vary from one policy to another.

      I hope this helps.

      Cheers,
      Charisse

      Reply
  7. Default Gravatar
    KennethAugust 30, 2018

    How many tows are allowed yearly

    Reply
    • Avatarfinder Customer Care
      johnbasanesAugust 30, 2018Staff

      Hi Kenneth,

      Thank you for leaving a question.

      There is not a specific limit on how often you can use the Emergency Road Service (ERS) coverage. However, Geico will review the policy if it seems that ERS claims are frequent. This can indicate that there is a problem with the vehicle that has not been fixed.

      If claims are too frequent, GEICO reserves the right to remove the coverage from your policy at renewal. This is done in order to keep the cost of the service low for all our policyholders, and to discourage non-emergency use of the service.

      Geico’s general guideline is to send a caution letter if ERS has been used for the same vehicle 3 or more times in the same year, and to remove the coverage if use becomes even more excessive.

      Hope this helps!
      Reggie

      Reply
  8. Default Gravatar
    WilsonAugust 30, 2018

    If I get my top car towed to my house can I get it towed again to a car shop

    Reply
    • Avatarfinder Customer Care
      johnbasanesAugust 30, 2018Staff

      Hi Wilson,

      Thank you for leaving a question.

      Regarding the coverage for vehicles under the “GEICO Emergency Road Service cover”. The items below are part of the coverage:

      Jump starts for dead car batteries
      Labor to change a flat tire
      Towing (not accident related)
      Lockout services (up to $100)

      Towing would only be accommodated if it is due to an emergency as defined in the terms and conditions of Geico. There may be certain scenarios where this may be applicable but it is best to contact Geico regarding this. Hope this helps!

      Cheers,
      Reggie

      Reply
  9. Default Gravatar
    NolanBApril 19, 2018

    If I use the roadside tow service, could I tow my vehicle to a junkyard or does it have to be to my home or to a service center?

    Reply
    • Avatarfinder Customer Care
      ArnoldApril 20, 2018Staff

      Hi NolanB,

      Thanks for your inquiry

      The Geico Roadside Assistance Service tows your vehicle from the current location to the nearest service station or repair shop in the area. If you wish for the vehicle to be towed to your home, you may have to inform them beforehand.

      Hope this information helps

      Cheers,
      Arnold

      Reply
  10. Default Gravatar
    AnthonyApril 2, 2018

    Does Geico ers cover key replacement

    Reply
    • Avatarfinder Customer Care
      JeniApril 2, 2018Staff

      Hi Anthony,

      Thank you for getting in touch with finder.

      If your car key is lost or stolen, you may be able to claim for the cost of a replacement on your car insurance policy. Some insurers offer key cover automatically on their standard car insurance policies, however in Geico’s Emergency Roadside Service it only cover lockout services of up to $100.

      I suggest that you contact Geico directly for more accurate info about replacing your keys as well.

      I hope this helps.

      Have a great day!

      Cheers,
      Jeni

      Reply
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