No matter how well you plan, a flat tire or a dead battery is bound to happen eventually. One way to get back on the road quicker is by adding towing insurance to your policy.
What does Geico’s emergency roadside service cover?
With Geico’s roadside assistance, you get 24/7 help for:
Jumpstarts for dead car batteries
Labor to change flat tires
Towing that’s not related to an accident
Lockout services for up to $100
Does Geico’s emergency roadside service cover reimbursements?
Yes. If you’ve recently accessed the services of Geico’s towing coverage and paid out of your own pocket, you can submit the original copy of your road service bill along with your policy number to Geico to get your reimbursement check.
Send your reimbursement requests for towing services to towingrefund@geico.com, or fax them to Geico’s offices at 866-954-3761. You can also send in your request by mail to:
GEICO
Emergency Road Service
PO Box 8075
Macon, GA, 31208-8075
How do I get Geico towing insurance?
You can add Geico’s emergency roadside service coverage to your policy for $14 a year, per car. If you’re already a policyholder, log in to your account from the emergency roadside service page and follow the steps to add the coverage to your existing plan.
If you’re not a Geico customer, you’ll need to first sign up for Geico car insurance or transfer your policy and include emergency roadside assistance in your options.
Do I need emergency roadside service on my Geico policy for towing to be covered?
Yes. To avoid paying out of pocket for towing, you’ll need to add roadside assistance to your existing Geico policy. This could cost as little as $14 a year for each car on your policy.
Get free roadside assistance from companies like Geico
How do I request a tow from Geico?
Get roadside assistance from Geico for as little as $14 annually for each car to get back on the road more quickly. If you’re stranded with a flat tire, call for help with Geico’s emergency roadside service (ERS) through Geico’s mobile app, then:
Tell Geico what’s wrong. Select your need from a list of roadside emergencies. Click Save to continue.
Confirm your information. Your car’s make, model and color will pop up on the next screen. If the info is correct, click Save.
Confirm your location. Geico’s app uses your phone’s GPS to find your location. If your location on the map is correct, click Submit. After you confirm, you’ll receive an incident number and an ETA for your assistance. Refresh the screen for real-time updates.
Bottom line
For a small additional cost, Geico’s emergency roadside service offers 24/7 roadside assistance for flat tires, jumpstarts, lockouts and more. Compare more coverage options and companies that offer roadside assistance to create your ideal policy.
Frequently asked questions
How many times a year can I use Geico’s towing service?
How long does it take to get reimbursed for a tow?
It takes three to five business days to receive reimbursement after the service is performed.
Is there a limit to towing distance, or the miles I can be towed?
Once you call Geico, they’ll find the closest dealership within a 20 mile radius and call for a towing service to help you take the car there. This service is 100% covered.
If you need to take your car to a specific dealership outside the 20 mile radius, you would have to pay out of pocket and ask for reimbursement at a later date.
Are there any exclusions to coverage?
There are no exclusions.
What do customers say about Geico towing?
The majority of reviews on Geico’s site for its towing service are excellent, with 82% of the reviews being five stars. Keep in mind that these reviews are from Geico’s site, and people tend to leave reviews on the brand site if they had either an awful or amazing experience.
Roslyn McKenna Ayers is insurance manager at ValuePenguin and a former publisher at Finder, specializing in home and auto coverage. Her expertise and analysis has been featured on Bankrate, MSN and Reader's Digest. She holds a BA in writing and communications from Maryville College.
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They will tow it as far as the policy states, under the conditions the policy states. Usually, if your car is broken down and you’re asking about roadside assistance they will tow it to the nearest service station. If that’s 100 miles away, that’s how far they’ll tow it. If that’s 100 feet away, that’s how far. After that it’s up to you to pay the tow company for any distance farther. Best to refer to your Product Disclosure Statement PDS/T&C’s of the policy. Hope this helps.
Once you call Geico, they find ways for you. If within the 20-mile-radius, they call find the nearest dealership and call the towing service to help you get out there – that’s covered. Now, if you need to take your car to a specific dealership outside the 20 mile radius, you would have to pay out of pocket and ask for reimbursement at a later date.
Depending on the condition of your car, some tow companies will provide assistance to you as to where you want the car to be towed to. Some of the tow companies are reasonable and will work out something for you. For example, you would rather have your car be towed home instead of a repair shop and the company agrees. Other companies are very to the letter and won’t work with you. GEICO has little say in that specifically since the companies are contracted and not actually GEICO. Hope this helps!
Thanks for getting in touch! When a car is stolen you should still notify Geico of any stolen vehicles immediately. Notifying GEICO of the vehicle theft could help protect you if the thief causes damage to others with your car. There are also documentation needed and you would need to contact Geico about this. Hope this helps!
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How far can my car be towed?
Hi Ed,
Thank you for your comment.
They will tow it as far as the policy states, under the conditions the policy states. Usually, if your car is broken down and you’re asking about roadside assistance they will tow it to the nearest service station. If that’s 100 miles away, that’s how far they’ll tow it. If that’s 100 feet away, that’s how far. After that it’s up to you to pay the tow company for any distance farther. Best to refer to your Product Disclosure Statement PDS/T&C’s of the policy. Hope this helps.
Regards,
Jhezelyn
Jai une facture de remorque se matin comment je fait pour me faire rembourser j’ai l’assurance routière de muchibouchi où jsi acheter lauto
Hi Manon,
Merci d’avoir contacté Finder.
Vous devrez peut-être examiner votre police d’assurance plus précisément en matière de remboursement. Votre police d’assurance contiendrait également les coordonnées de la société ainsi que les étapes à suivre pour réclamer un remboursement. J’espère que cela t’aides!
À votre santé,
Reggie
If I am in another place like NJ from Florida and need service, will Geico come?
Hi Betty,
Thank you for getting in touch with finder.
Once you call Geico, they find ways for you. If within the 20-mile-radius, they call find the nearest dealership and call the towing service to help you get out there – that’s covered. Now, if you need to take your car to a specific dealership outside the 20 mile radius, you would have to pay out of pocket and ask for reimbursement at a later date.
I hope this helps.
Thank you and have a wonderful day!
Cheers,
Jeni
If my car broke down in another state, will Geico tow it to my home?
Hi Shannon,
Depending on the condition of your car, some tow companies will provide assistance to you as to where you want the car to be towed to. Some of the tow companies are reasonable and will work out something for you. For example, you would rather have your car be towed home instead of a repair shop and the company agrees. Other companies are very to the letter and won’t work with you. GEICO has little say in that specifically since the companies are contracted and not actually GEICO. Hope this helps!
Cheers,
Reggie
If my car was stolen and towed after police retrieved my vehicle will geico cover the towing charges or some of it …
Hi Jnet,
Thanks for getting in touch! When a car is stolen you should still notify Geico of any stolen vehicles immediately. Notifying GEICO of the vehicle theft could help protect you if the thief causes damage to others with your car. There are also documentation needed and you would need to contact Geico about this. Hope this helps!
Best,
Nikki