Xpress Money offers fast transfers, but high fees and limited availability mean that most US senders will be better off with a different provider.
Must read: Limited availability for US senders
Xpress Money’s only US location is in Chicago. The company doesn’t have the option to send online, meaning that visiting the agent location in Chicago is the only way to use this provider.
If you’re not located in the Chicago area, compare providers that are more widely available in the US.
Our table lets you compare the services you can use to send money abroad. Compare services on transfer speeds and fees, then click Go to site when you're ready to send.
The fee amount varies depending on the currency you’re sending, the size of the transaction and how your beneficiary will receive the funds. To find out exactly how much you’ll pay, you’ll need to call or visit an agent location.
How are Xpress Money’s exchange rates?
Xpress Money adds a margin on top of the mid-market exchange rate before selling currency on to you. Even so, these rates are typically better than what you would get from your bank, meaning more of the money you send makes it to your recipient.
Indicative exchange rates are listed on the Xpress Money website, but you’ll need to visit your nearest Xpress Money location to confirm the rate that will apply to your transaction.
What types of transfers does Xpress Money support?
Transfer methods vary by country. Depending on where your recipient lives, options may include:
Bank account transfer. You can deposit funds directly into your recipient’s overseas bank account.
Cash pickup. Your recipient can collect the cash you send from more than 160,000 Xpress Money partner locations around the world.
Home delivery. The cash you send can be delivered to your recipient at their home address.
Mobile wallet transfer. The funds you send can be deposited directly into your recipient’s mobile wallet.
Benefits and drawbacks
Pros
Send to 160+ countries. Xpress Money allows you to transfer funds to more than 160 countries, making it easy to send money all around the world.
Competitive exchange rates. The exchange rates on offer from Xpress Money are generally better than those you can get from your bank.
Multiple payout options. From bank transfer to cash pick-up and home delivery, your recipient can access the money you send in several ways.
Cons
Transfer fees. Xpress Money charges higher transaction fees than some other money transfer services, so you may be able to find better value elsewhere. However, remember that you’ll also need to consider the exchange rate when calculating the total cost of a transaction.
Lack of alternative payment options. Xpress Money is a cash transfer service and does not accept bank account transfers. There’s no mention on the company’s website about whether credit card payments are accepted.
Customer service. While the website offers a chat feature, it’s automated and it can be difficult to get through to a person. The Facebook Messenger chat feature is also automated.
Availability for US users. The only agent location in the US is in Chicago, so if you live elsewhere, you’ll want to use another provider.
How long does a transfer with Xpress Money take?
Xpress Money offers instant money transfers, with the money you send typically available within minutes.
However, if you’re sending funds that will be delivered to your recipient’s home, the transfer will take longer to process.
What payment methods does Xpress Money accept?
Xpress Money accepts cash payment only.
Available currencies
Xpress Money offers fast transfers to more than 160 countries. Supported currencies include the following:
BDT Bangladeshi taka
CAD Canadian dollar
EUR Euro
GBP British pound
INR Indian rupee
NZD New Zealand dollar
PHP Philippine peso
USD US dollar
How do I send money through Xpress Money?
You can send a transfer by completing the following steps:
Visit your nearest Xpress Money branch.
Provide your recipient’s name and contact details and specify how they will receive the money you send. If sending to a bank account, you’ll need to supply your recipient’s bank account details as well.
Pay for your transfer.
Share the 16-digit XPIN with your beneficiary and then track the transaction online or via SMS alerts.
What is Xpress Money?
Launched in London in 1999, Xpress Money is an instant money transfer service that offers convenient transfers to more than 160 countries. It is part of the UAE Exchange group of companies, which itself was launched in 1980 and has served more than 15 million customers around the world. This UAE-based company also offers the Unimoni online transfer service.
Bottom line
Xpress Money offers fast transfers, but US residents outside of Chicago won’t be able to send money. Compare money transfer providers to find a company that fits your needs and is more widely available.
Frequently asked questions
Yes, the Xpress Money app is available for Android and iOS devices. You can use the app to calculate fees, find cash pick-up locations, track your transactions and access promotional offers, but not to send a transfer.
You can get in touch with Xpress Money customer support by ringing a toll-free number, sending an email or using the live online chat feature on the company’s website.
No. Bank transfers are not accepted as a payment method.
Xpress Money makes money in two ways:
By charging a transaction fee each time you send an overseas transfer.
By adding a margin on top of the mid-market exchange rate. The mid-market rate is the rate you see quoted on currency conversion websites like Reuters.
