How does Ria Money Transfer work? Fees reviewed 2021 | Finder UK

Ria money transfer review

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Secure transfers to more than 160 countries, but a £4,999 daily limit means it’s not an option for large transfers.

  • Good for sending money to a wide variety of countries and for paying through bank transfer, card or cash at an agent.
  • Be wary of high fees if you pay by card. Not so great for sending larger amounts.

£1

Minimum Transfer Amount

Details

Product NameRia
Minimum Transfer Amount£1
Pay ByCredit card, Debit card
Receiving OptionsCash pickup location, Bank account, Mobile wallet, Home delivery
Customer ServicePhone, Email
Available CurrenciesAED, ALL, AMD, ARS, AUD, BAM, BBD, BDT, BGN, BHD, BIF, BOB, BYN, CAD, CDF, CHF, CLP, CNY, COP, CRC, DJF, DKK, DOP, DZD, EGP, ERN, ETB, EUR, FJD, GBP, GEL, GHS, GMD, GNF, GTQ, GYD, HNL, HRK, HTG, HUF, IDR, ILS, INR, JMD, JOD, JPY, KES, KGS, KHR, KMF, KZT, LAK, LBP, LKR, LRD, MAD, MDL, MMK, MNT, MRU, MXN, MYR, MZN, NGN, NIO, NOK, NPR, NZD, OMR, PEN, PHP, PKR, PLN, PYG, QAR, RON, RSD, RUB, RWF, SCR, SEK, SLL, SRD, THB, TJS, TND, TOP, TRY, TTD, TZS, UAH, UGX, USD, UYU, UZS, VES, VND, VUV, XAF, XCD, XOF, YER, ZMW
Bank Account Required?No
Personal Account Manager?No

Expert review

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Review by


Zak Killermann is a writer at Finder. He’s ghostwritten hundreds of articles on fintech, finding his love for publication at St. Cloud State University. Traveling internationally for nearly half his life — and getting burned once by an OTC money exchange — Zak's vowed not to settle for anything short of the mid-market rate again.

Expert review

Ria is a convenient option for those looking to send money worldwide as a bank transfer or cash pickup. It limits daily transfers to £4,999, but agent locations in over 160 countries make it one of the largest providers in the industry. Apart from this, Ria doesn’t stand out from the crowd.

Considering Ria doesn’t use the mid-market rate for transfers, expect to see weaker exchange rates than those offered by many international competitors. And although Ria won’t always be your cheapest option, it’s one of few options that supports economically small countries worldwide, such as Tonga and Mauritania.

By default, we are always referring to Ria online transfers unless otherwise noted. When specifically discussing Ria agent locations, we mean the physical, in-person locations found around the world. Keep in mind that Ria money transfer agent locations can set their own limits, transfer destinations and fee schedule, all of which may not align with what you see online.

Why should I consider Ria money transfer?

  • Fast transfers. It can take as little as 15 minutes for the money to be ready for cash pickup. This option can get money quickly to a loved one in an emergency, but check the hours of operation for the location you’re sending to work for your recipient.
  • Multiple payment options. Pay with a debit card, credit card or bank account for online transfers. Or pay with cash at a Ria agent location. Because different payment methods attract different fees, weigh the benefits of each for the best deal.
  • Diverse delivery options. Send money to a bank account, for pick up at an agent location or, in some markets, for home or work delivery.
  • Worldwide transfer network. With a network of more than 447,000 agent locations in over 160 countries, Ria is the third-largest provider of international money transfers worldwide.
  • Bank-beating rates. Using Ria to transfer money internationally is not only often faster than your bank, but lower fees means more money for your recipient.

What to be aware of with Ria money transfer

  • Maximum daily limits. You can send a maximum of £4,999 in one day, and £4,999 in any month – lower than many digital competitors. Ria agent location limits may impose further limitations.
  • High fees for card payments. Fees vary depending on your transaction, but credit cards typically attract the highest fees. And agent locations fees may differ from what you see online.
  • No hedging options. Unlike some of its competitors, Ria does not offer forward contracts, limit orders or any of the other tools you’ll find to lock in strong rates on future transfers. Hedging tools can help you save money when used appropriately to lock in an exchange rate for future transfers.
  • Inconsistent markups. Exchange rates with Ria vary depending on the country you’re sending to – anywhere from 0.25% to 3.5% on top of the mid-market rate.

Ria money transfer exchange rates and fees explained

Ria’s fees vary between online and agent locations. But for online transfers, fees depend on:

  • Location. Fees depend on where you’re sending from and where you’re sending to.
  • Amount. Different fees are charged based on how much you’re sending.
  • Payment. Paying by bank is typically the cheapest option, while paying by credit card tends to come with the highest fees.
  • Delivery. To send cash, fees are generally higher, while receiving money to a bank account can be less expensive.

Unlike many competitors, Ria offers the same exchange rate no matter how much you send.

Sending £500 from the UK to Europe

As of 28 February 2021, it will cost you £8 to send £500 to Europe, regardless of whether you transfer for cash pickup or for transfer directly to the recipient’s bank account.

CreditDebit
Cash£8£8
Bank£8£8

When we checked, Ria’s margin markup for GBP to EUR was 1.5%.

Sending £500 from the UK to Australia

As of 28 February 2021, it will cost you £8 to send £500 to Australia, regardless of whether you transfer for cash pickup or for transfer directly to the recipient’s bank account.

CreditDebit
Cash£8£8
Bank£8£8

When we checked, Ria’s margin markup for GBP to AUD was 1.7%.

Sending £500 from the UK to India

As of 28 February 2021, the cheapest option to send £500 to India is by paying with a credit or debit card to a bank which costs £1.50 in fees.

CreditDebit
Cash£3£3
Bank£1.50£1.50

When we checked, Ria’s margin markup for GBP to INR was 0.3%.

How long does a Ria money transfer take?

Turnaround depends on how quickly you need your money delivered and how much you want to pay.

  • Fastest option – as little as 15 minutes

    Pay for your transfer with a credit or debit card. When using a credit or debit card, you’ll typically pay more in fees, but your money arrives in as little as 15 minutes. Your credit card might charge you an additional cash advance fee, further increasing the cost of your total transfer.

  • Cheapest option – up to 4 business days

    Using a bank account to pay for your transfer is typically the cheapest way to send money, but it’s nearly always the slowest. For your first transfer through Ria, you may have to verify your account, which can take four or more business days. After verification, your delivery can take an additional four business days.

Where can I send a Ria money transfer?

Ria is available in more than 160 countries through over 447,000 agent locations. See our complete list of available currencies above.

Ria offices are available in:

  • Australia
  • Belgium
  • Canada
  • Chile
  • Denmark
  • Finland
  • France
  • Germany
  • Ireland
  • Italy
  • Kosovo
  • Luxembourg
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Puerto Rico
  • Spain
  • Sweden
  • Ukraine
  • United Kingdom
  • United States

Online transfers are available to residents sending from:

  • Australia
  • Canada
  • Spain
  • United Kingdom
  • United States

Ria money transfer reviews

Ria is rated an “Excellent” 4.3 out of 5 on Trustpilot, based on 5,754 customer reviews (as of 28 February 2021).

Most online complaints we saw target the customer service and wait times on the phone. Other complaints discussed the fees charged at Ria agent locations that differ from prices quoted online. Ria lists this possibility on its website, but you can easily miss this note while getting a price quote. You can find answers to other questions in Ria’s extensive FAQ section, or contact the company by email, phone or social media.

How does Ria money transfer keep my money safe?

Ria Money Transfer has been in operation since 1987 and is a global company that serves millions of customers. It partners with large brands like Walmart, and it uses many security features to keep your data and money safe:

  • Identity verification. Suspicious activity such as logging in from various IP addresses and sending money to many diverse locations may trigger flags to help protect your account.
  • 24/7 security experts. A security team works around the clock to monitor transactions for suspicious activity.
  • Only storing the necessary data. Ria doesn’t store credit or debit card information on its servers, which means your card information can’t be stolen if Ria is hacked.

How do I send money through Ria?

Six steps to sending money online:

  1. Specify how much you’d like to send and where you’d like to transfer your funds to.
  2. Select whether you’ll pay for your transfer by debit card, credit card or bank account.
  3. Confirm the transaction summary that details the exchange rate and fees that apply to your transfer.
  4. Enter your recipient’s full name, email address and phone number.
  5. Select how you’d like your money delivered: bank deposit, cash pickup or courier delivery, if available in your recipient’s country.
  6. Transfer your funds around the world.

What’s needed to transfer cash online through Ria

To transfer cash online through Ria, you’ll need:

  • A Ria account. Create a free account as you’re setting up your transaction for an online transfer.
  • Valid payment. Ria accepts payment by bank account, debit card and credit card.
  • Valid ID. A government-issued ID may be required while creating your account or sending a transfer at a Ria agent location.
  • Recipient’s name and contact information. The name on the transfer must match their government-issued ID.
  • Recipient’s bank account information. If you’re transferring money to their bank account, you’ll need both their account and routing numbers.
  • Your contact and banking information. That includes the account or card number and security information for the account you’re transferring from.

How to find a Ria location to send money in-person

How to track a Ria money transfer

Go to the Ria tracking page to confirm the progress of your transfer. Here you’ll enter your order number, PIN or reference number. You’ll also enter the sender’s date of birth and the recipient’s country. You can track online and at Ria agent location money transfers this way.

Ria’s tracking number is 12 digits and is called the Order Pin.

Does Ria have a mobile app?

Ria Money Transfer Mobile App
There is a Ria Money Transfer app on both Google Play and the App Store. The app makes it possible to:
  • Send again. Repeat a previous transfer by selecting it from your activity list in the app.
  • Log in using biometrics. Both face and fingerprint recognition can be used to log in.
  • Share order details. Sending key order information like the tracking PIN number to your recipient can be done with just a few taps.
  • Find an agent location. Use the in-app map to find agent locations based on your GPS or around the world.
Reviews accurate as of 28 February 2021
Google Play Store3.6 out of 5 – based on 4,558 customer reviews
Apple App Store4 out of 5 – based on 1,478 customer reviews

Bottom line

Ria is a straightforward option to send money all over the world. It offers clear fees, decently low markups on the mid-market rate and secure transfers to its customers. Digital competitors like XE and OFX often offer lower fees and stronger rates, but those specialists may not offer cash pickup at more than 447,000 locations.

Frequently asked questions

What are Ria’s customer service hours?

You can contact Ria’s customer service team on Mondays to Saturdays from 9am to 6pm by phone, social media, an online form, email or at an agent location.

Does Ria offer refer-a-friend promotions?

Yes. Refer a friend through email or social media. After they’ve signed up and completed their first paid money transfer, you earn a referral bonus which in the past has been a £20 Amazon gift card. There’s no limit to the number of people you can refer for a bonus.

Why is my Ria account locked?

You may have entered the incorrect password for your account too many times. Ria also locks accounts that have suspicious activity, requiring you to call the customer service team to unlock your account.

Why is Ria reviewing my transfer?

Ria reviews all money transfers for compliance with know-your-customer (KYC) and anti-money laundering (AML) industry protocols, which involve knowing the identity of its customers, their financial activities and any risks they pose to Ria’s business. Ria typically reviews transfers within a day, contacting you if it detects any problems.

What are my rights when cancelling a transfer?

You can cancel your money transfer by pulling up the recent orders in your account, finding the money transfer you want to cancel, and clicking the “Cancel” link next to that money transfer. If the transfer was already completed, and can’t be cancelled, you’ll get a status update to say that the cancellation cannot be processed.

How long will a refund take if I cancel my transaction?

Typically 2 to 10 business days. Refunds depend on how you paid and any problems with your transfer.

How does Ria compare to other services?

Table: sorted by promoted deals first
Our table below lets you compare the services you can use to send money abroad. Choose if you want to send under or over £10,000, and you’ll be shown a list of services that can help you.
Data updated regularly
Name Product Filter Values Fastest Transfer Speed Fees (Pay by Bank Transfer) Learn More
Wise (TransferWise) for large transfers
Within an hour
From £3.75

View details
Wise uses the mid-market rate and transparent fees to help you send money in 45+ currencies.
TorFX
24 hours
£0

View details
TorFX sends money overseas in 30+ currencies, with competitive rates for transfer amounts over $2,000.
Central FX
24 hours
£0

View details
CentralFX's dedicated team will guide you or your business from first call to final payment.
SpartanFX
24 hours
£0

View details
SpartanFX has fee-free transfers, a best exchange rate guarantee and personalised one-to-one support for every customer.
Currencies Direct
Within an hour
£0

View details
CurrenciesDirect makes transferring money abroad simple with bank-beating exchange rates.
CurrencyTransfer
24 hours
£0

View details
CurrencyTransfer lets you shop around for the best exchange rate on its online marketplace.
XE Money Transfers
24 hours
£0
SPECIAL OFFER ✓ £25 Amazon voucher when you refer a friend

View details
XE has fast transfers with no fees and a range of foreign currency tools.
Wise (TransferWise)
Within an hour
From £3.75

View details
Wise uses the mid-market rate and transparent fees to help you send money in 45+ currencies.
Azimo
Within minutes
From £0.99
SPECIAL OFFER ✓ First two transfers free for new customers.

View details
Azimo sends money directly to a bank account or over 280,000 cash pick-up points. It also has fast transfers to 50+ countries.
CurrencyFair
24 hours
€3
SPECIAL OFFER ✓ Zero fees on your first 10 transfers

View details
CurrencyFair has bank-beating exchange rates and fast transfer times on 15+ popular currencies.
Remitly
Within minutes
From £1.49
SPECIAL OFFER ✓ Free transfers and better exchange rates for new customers

View details
Remitly has quick, affordable transfers around the world, with both express and economy options.
WorldRemit
Within an hour
From £1.99
SPECIAL OFFER ✓ Use promo code 3FREE to send your first 3 transfers with no fee. Conditions apply.

View details
WorldRemit sends money to 110+ countries for bank-to-bank deposits, cash pick-ups or mobile top-ups.
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2 Comments

    Default Gravatar
    Ann
    November 10, 2017

    How much does it cost to send £2,500, £1,500 and £1,000 to the US?

      Avatarfinder Customer Care
      Jonathan
      November 10, 2017

      Hi Ann,

      Thank you for your inquiry.

      You may visit one of their authorized agents in your area for more details. If you are placing your order on their site, the actual service fee for your transaction will be shown after all of the details have been entered. If you choose to proceed, the service fee will be deducted from your checking account or credit card along with the amount of the money transfer itself.

      Hope this helps.

      Cheers,
      Jonathan

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