Travelex Travel Money

Find out more about Travelex's travel money options with our useful guide.

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Travelex Group is a foreign exchange company based in London. Its main businesses are international payments, but it also issues prepaid credit cards for use by travellers. It’s the biggest foreign exchange bureau in the world.

If you’re looking for information about Travelex’s international money transfer service, check out our guide.

Read on to find out more about what Travelex has to offer, and whether you should get your travel money through them before you go abroad.

What travel money services does the Travelex offer?

  • Travelex Money Card. This prepaid card is available in 10 currencies. You’ll be able to use it in shops, bars and restaurants wherever you see the MasterCard sign. The main benefit of using this card means you’re able to lock in exchange rates.
  • Travelex Wire. This is an international money transfer service. By signing up you can securely send money to locations around the world.

How does the Travelex Money Card work?

Travelex’s Money Card is a prepaid card that you can use abroad. Here’s a step by step guide to how the process works:

  1. Get your card. Order your card online, over the phone, or in store. You can choose to pick up the card in store or have it delivered to your home.
  2. Activate card. If purchased in store you’ll immediately receive a PIN number to activate your card. If it was delivered to your home, you need to ring Travelex’s card services number 0800 260 0355.
  3. Register. You can do this easily online.
  4. Download the app. This allows you to top up your card on the go, wherever you are in the world.
  5. Spend! You’ll be able to use your card at millions of locations worldwide.

What currencies can I order through the Travelex?

Here’s a list of some of the main currencies that are and aren’t available with Travelex:

How much can I load onto my card with Travelex?

For your security as well as Travelex’s, there are some limits on how much you can load onto your Travelex Money Card – and how much you can carry on your card at once.

Minimum you can load: £50 in store £100 online, or equivalent in other currencies.

Maximum you can load in one year: £30,000 or equivalent in other currencies. This means that you cannot load more than £30,000 during any given year.

Maximum you can carry at one time: £5,000.

Remember, it’s free to load your Travelex Money card.

How soon can I get my money?

Perhaps the biggest downfall of Travelex is the fact that you have to wait for your card to arrive. This takes 3-5 days.

Travelex can be a great option if you’re planning a trip in advance, but less convenient for those who forget their travel money and need a quick solution just before they jet off.

How safe is my money?

Money is uploaded securely through your bank’s online payment services – so this aspect of the transfer is totally secure.

Are there any fees I might have to pay?

Here’s a table of the fees you can expect to pay in certain situations with the Travelex Money Card.

Fee Charged
Card FeeFREE
Additional Card Fee£5
Loading MoneyFree for FX loads, 2% for GBP
Using your card: UK£1.50
Using your card: InternationalFREE
Replacement CardFREE
Inactivity Fee£2 per month after a year of inactivity
Foreign Exchange Fee5.75%
Currency Transfer FeeForeign exchange rate applies, varies
Shortfall Fee£10
Cash over the counter fee£4
ATM withdrawals: UK£1.50
ATM withdrawals: InternationalFREE
Cash out via Card Services£6
Cash out at the purchase locationCheck with the purchase location


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6 Responses

  1. Default Gravatar
    GEORGEFebruary 28, 2019


    • Avatarfinder Customer Care
      johnbasanesMarch 1, 2019Staff

      Hi George,

      Thank you for reaching out to Finder.

      The page we are on offers you a link to be routed to the provider’s website where you could start applying for the Travelex card. Please click on the green “Go to site” button to get started. Hope this helps!


  2. Default Gravatar
    PeterNovember 26, 2018

    Which is the best prepaid debit card to use in Hong Kong, Singapore and Phillippines?

    • Avatarfinder Customer Care
      JhezNovember 27, 2018Staff

      Hi Peter,

      Thank you for your comment.

      Since Singapore and Philippines are in Southeast Asia, you can check the prepaid travel money guide on this page for Southeast Asia.

      In addition, Travelex Travel Money Card can also be used in the three countries you mentioned above. Just load it with the currencies you want to use. Please refer to the steps above on how to load your Travelex Travel Money card and how to obtain one.

      Another one, if you’re looking for travel money to HongKong, you can check the guide here. I hope I was able to answer your inquiry.

      Should you wish to have real-time answers to your questions, try our chat box on the lower right corner of our page.


  3. Default Gravatar
    enochSeptember 29, 2018

    I am a card holder in west Croydon I want the address in west Croydon to load my card I will ber much appreciated if u direct me to the nearest traveled in Croydon. thanks

    • Avatarfinder Customer Care
      johnbasanesOctober 1, 2018Staff

      Hi Enoch,

      Thank you for leaving a question.

      The closest Travelex store is Travelex UK Ltd Tower Hill London EC3N 4AB. The shop is located opposite the main entrance to the Tower of London next to the gift shop. Note: Branch is closed between 12pm to 1pm daily. Hope this helps!


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