ASDA is a British supermarket headquartered in Leeds, West Yorkshire. Founded in 1965, the supermarket launched Asda Financial Services in 2002, before rebranding it to Asda Money in 2012. Asda Money offers credit cards, loans and insurance, as well as travel money options.
What travel money services does ASDA offer?
ASDA offers the following travel money services:
Currency exchange. You can buy foreign currency online or over the phone and have it delivered to your door or collect it instore while doing your grocery shop. Some currencies are available for same day collection. ASDA Rewards customers can get better rates.
Travel Money Card. Like cards offered by other companies, the ASDA Travel Money Card is a prepaid Mastercard that can be loaded with up to 22 currencies and used around the world for free.
What currencies can I order through ASDA?
Here’s a list of the currencies that are available with ASDA:
If you’re ordering currency to collect instore, you can can order between £100 and £2,500 per person per day. For home deliveries, the limits are between £350 and £2,500 per person per day.
The minimum load onto the ASDA Travel Money card is £50, and the maximum balance at any one time is £5,000. The maximum amount you can load onto your card in total over 12 months is £30,000.
How soon can I get my money?
If you place an order for travel money before 2pm between Monday and Thursday, you will have your money the next day before 1pm if you choose next-day delivery. For orders after 2pm, you will receive your money the second working day.
If you place an order after 2pm on a Thursday, your order will arrive on the Saturday or the Monday. Orders placed after 2pm on a Friday or at weekends will be delivered the following Tuesday before 1pm.
If you wish to collect in store and you order before 2pm, you can often collect after 3pm the same day.
For Travel Money cards, you can pick one up in store when you next do your shopping, or you can order one online and it will arrive within a few days.
How safe is my money?
If you are getting money delivered and are not home, a card will be left as the parcel needs to be signed for. The card will let you know where to collect your money from.
Are there any fees I might have to pay?
If you are collecting your travel money from an ASDA Travel Money bureau, collection is free. But if you are collecting from a store without a bureau, you will pay £4.99 for orders under £400.
Home delivery is free for orders of £500 or more, or £4.99 for orders under £500.
If you are ordering a Travel Money card, there’s a 2% fee for top ups in pounds sterling and a 5.75% exchange fee if you use your card to pay in a currency you don’t have on your card. There’s also a £2 monthly inactivity fee if you don’t use your card for 12 months. Spending and cash withdrawals in the correct currency are free of charge.
Customer service information for ASDA Travel Money
Email support
Telephone support
In-app or live chat
Contact form
Branch support
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Matthew Boyle is a banking and mortgages publisher at Finder. He has a 7-year history of publishing helpful guides to assist consumers in making better decisions. In his spare time, you will find him walking in the Norfolk countryside admiring the local wildlife.
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