★★★★★
Satisfaction survey


Lloyds Bank was founded in 1765 and offers a comprehensive range of financial products and services. First-home buyers, mortgage switchers and current or potential landlords alike will find plenty of options at Lloyds, and the lender won high praise from customers in our latest customer satisfaction survey.
You can apply online, by calling 0800 783 3534 or by visiting a local branch.
You’ll need to provide personal details and financial information. You might need to show payslips and/or bank statements to back this up. The lender will also want to see details of any existing debt you have.
Usually, you must be 18 or over to apply and not more than 80 when your mortgage term comes to an end.
All applicants will be subject to an affordability test or credit check. Lloyds Bank has an affordability calculator on its website, which estimates how much you may be able to borrow.
For general mortgage queries, call 0800 783 3534 or visit a local branch.
We've teamed up with L&C Mortgages to help you compare live rates from over 80 lenders.
In our 2024 customer satisfaction survey, Lloyds scored 4.1 out of 5 stars with 89% of its customers saying they’d recommend the brand to a friend.
Customers in our survey commented positively on Lloyds’ customer service.
“Never had an issue with them. They have always put my needs first as a customer.”
“I find them easy to deal with and the application process was straightforward.”
“Excellent advice and service.”
Lloyds is a well-established high street name, offering a range of different mortgage options. When it comes to selecting and applying for a mortgage, it’s always important to do your research on the various lenders and deals available to you. Using a mortgage broker may save you time when researching the wider mortgage market, although be mindful of any fees involved.”
Finder scores, in blue, are based on our expert analysis. We also show reviews from users, where we've received more than 10, with a score in yellow. We gather more reviews from customers every year in Finder's customer satisfaction survey.
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