Customers cite great customer service and easy-to-use online features
Interest rates not always the most competitive
A well established and popular UK mortgage lender, NatWest was one of the last banks to raise rates in October 2022, in response to market turmoil and anticipated base rate changes. Use our calculator to estimate what you might pay on NatWest's current lowest rates.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
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Overall representative example If you borrow £178,000 over a 25-year term at 4.56% p.a. (fixed) for 60 months reverting to 7.50% p.a. (variable) for the remaining term, you would make 60 monthly payments of £995.45 and 240 monthly payments of £1261.11. The total payable would be £362,773.40, which includes the interest of £184,393, valuation fees of £0 and a product fee of £0. The overall cost for comparison is 6.4% APRC representative.
Think carefully before securing other debts against your home. Your home may be repossessed if you do not keep up repayments on your mortgage.
Overview of NatWest mortgages
Initial rate types
Fixed, base rate tracker
Borrower types
Remortgaging, first-time buyers, moving house
Mortgage amounts
From £25,000 to £2,000,000
Mortgage terms
From 3 to 35 years
Maximum LTV
95%
Lowest initial rate
3.99%
Longest fixed rate offer
5 years 3 months
Regions covered
Great Britain, Northern Ireland
Applicant age
From 18 to 70
Offers portable mortgages
What types of mortgages can I get with NatWest?
Fixed rate. Your interest rate remains locked for a set amount of time.
Remortgages. You can switch your existing mortgage to NatWest via one of its remortgage products.
Variable rate. Your interest rate may fluctuate up and down based on various economic conditions.
Tracker. Your interest rate could shift up and down with the Bank of England base rate.
Buy-to-let. This mortgage allows you to buy an additional property and let it out to tenants.
Shared ownership. This mortgage allows you to buy a percentage of a property and pay rent on the remainder. You can then apply to buy additional percentages as and when you can afford to do so.
95% LTV. This mortgage type allows you to buy a property, while only putting down a deposit worth 5% of its property’s value.
Cashback. With this mortgage, the lender will pay cashback into your current account.
Interest-only. With this mortgage type, your monthly repayments will only cover the mortgage interest. You’ll pay off the capital at the end of the mortgage term.
“Green” fixed rate. This mortgage type offers a lower interest rate with other NatWest fixed rate mortgage products if the home you’re purchasing or remortgaging has a valid Energy Performance Certificate (EPC) rating of “A” or “B”. If you don’t know your home’s EPC you can search the gov.uk site for a certificate. These mortgages are avilable on a maximum loan-to-value of 85%.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
You can apply for a mortgage or make general mortgage queries online, by calling 0800 096 9527 or by filling out the callback form on natwest.com.
What information is needed to apply?
You’ll need to supply proof of identity, proof of address, details about the property you wish to buy, plus evidence of your regular income and outgoings. This will include three months’ worth of payslips and bank statements, plus details of any existing debt or loan agreements.
Eligibility criteria
You must be at least 18 years old, and no older than 70 when the mortgage term is due to end (or 80, if it’s a buy-to-let mortgage).
All applicants are subject to an affordability assessment and credit check. If you’ve suffered a bankruptcy or an IVA in the past six years, you’ll be declined.
NatWest mortgages customer reviews
NatWest came fourth in our latest mortgages customer satisfaction survey, with a score of 5 out of 5 stars and 88% of its customers saying they’d recommend the brand. Survey respondents praised NatWest’s easy-to-use app and the excellent customer service, as well as the range of products available.
Here is some of the feedback we got from NatWest mortgage customers:
“Easy to use website, good communication.” “Great customer service, never had any problems.” “Excellent customer service, very friendly and approachable attitude, and great range of products” “Easy management via app and website, remortgaging is easy and fully electronic.” “Efficient, good communication, reliable.”
Our verdict: Is a mortgage from NatWest worth it?
NatWest offers a pretty broad range of mortgage products, so they are certainly worth investigating. Depending on your requirements, NatWest’s more specialised home loan products may be a good fit for you.
The cashback incentives on offer with selected mortgage products could be welcome bonus. But bear in mind that a mortgage is a serious, long-term financial commitment, so it’s best not to base your decision solely on promos or cashback offers.
A positive thing about a NatWest mortgage is that you can often take your existing mortgage deal with you to a new property. Almost all of its mortgage are portable, so if you do need to move home, you can usually move your existing mortgage balance at the same rate and avoid paying an early repayment charge.
NatWest isn’t necessarily known for offering the most competitive fixed or variable interest rates, so be sure to shop around yourself, or use a mortgage broker to find the best product for your needs and individual circumstances. However, customers report excellent and friendly customer service which makes the process of getting a mortgage that bit smoother.
Frequently asked questions
Yes, you can make overpayments whenever it suits you. While you’re in an introductory fixed-rate or tracker deal, provided you don’t overpay more than 10% of the mortgage balance in a year, you won’t face any “Early Repayment Charge” (ERC). On NatWest’s “Standard Variable Rate” (SVR) there are no restrictions at all on the amount you can overpay.
To make an overpayment you can login and head to the “Manage your mortgage” section of your account to arrange a card payment. NatWest says this is typically credited and visible within a couple of hours. Alternatively you can make a bank transfer from another account, which can take up to 5 working days to be credited and reflected in your new mortgage balance.
You could earn between £150 and £1,000 cashback on selected mortgages, once your mortgage is confirmed. This cashback payment will be paid to your solicitor on your behalf on the day the mortgage amount is loaned out.
First-time buyers and home movers looking for a mortgage on a home they plan to live in that’s not a new-build and is valued at no more than £600,000.
No.
Mortgage ratings
★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor
Our customer satisfaction scores ("Customers say") are based on a survey of 1,588 customers carried out in December 2022.
We show offers we can track - that's not every product on the market...yet. Unless we've said otherwise, products are in no particular order. The terms "best", "top", "cheap" (and variations of these) aren't ratings, though we always explain what's great about a product when we highlight it. This is subject to our terms of use. When you make major financial decisions, consider getting independent financial advice. Always consider your own circumstances when you compare products so you get what's right for you.
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Matthew Boyle is a banking and mortgages publisher at Finder. He has a 7-year history of publishing helpful guides to assist consumers in making better decisions. In his spare time, you will find him walking in the Norfolk countryside admiring the local wildlife.
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