Customers say
★★★★★
Customer satisfaction
★★★★★
Customer satisfaction
Customers cite great customer service and easy-to-use online features
Interest rates not always the most competitiveNatWest mortgages review, rates and comparison
NatWest offers a range of fixed and variable rate mortgages that could be suitable for you.
Customers cite great customer service and easy-to-use online featuresInterest rates not always the most competitiveWhat's in this guide?
What types of mortgages can I get with NatWest?
- Fixed rate. Your interest rate remains locked for a set amount of time.
- Remortgages. You can switch your existing mortgage to NatWest via one of its remortgage products.
- Variable rate. Your interest rate may fluctuate up and down based on various economic conditions.
- Tracker. Your interest rate could shift up and down with the Bank of England base rate.
- Buy-to-let. This mortgage allows you to buy an additional property and let it out to tenants.
- Shared ownership. This mortgage allows you to buy a percentage of a property and pay rent on the remainder. You can then apply to buy additional percentages as and when you can afford to do so.
- 95% LTV. This mortgage type allows you to buy a property, while only putting down a deposit worth 5% of its property’s value.
- Cashback. With this mortgage, the lender will pay cashback into your current account.
- Interest-only. With this mortgage type, your monthly repayments will only cover the mortgage interest. You’ll pay off the capital at the end of the mortgage term.
Compare NatWest mortgages
Overall representative example
If you borrow £170,000 over a 25-year term at 1.59% p.a. (fixed) for 63 months reverting to 3.59% p.a. (variable) for the remaining term, you would make 63 monthly payments of £687.10 and 237 monthly payments of £823.61. The total payable would be £239,775.87, which includes interest of £68,483, valuation fees of £248 and a product fee of £995. The overall cost for comparison is 2.9% APRC representative.
If you borrow £170,000 over a 25-year term at 1.59% p.a. (fixed) for 63 months reverting to 3.59% p.a. (variable) for the remaining term, you would make 63 monthly payments of £687.10 and 237 monthly payments of £823.61. The total payable would be £239,775.87, which includes interest of £68,483, valuation fees of £248 and a product fee of £995. The overall cost for comparison is 2.9% APRC representative.
Think carefully before securing other debts against your home. Your home may be repossessed if you do not keep up repayments on your mortgage.
How to apply
You can apply for a mortgage or make general mortgage queries online, by calling 0800 096 9527 or by filling out the callback form on natwest.com.
What information is needed to apply?
You’ll need to supply proof of identity, proof of address, details about the property you wish to buy, plus evidence of your regular income and outgoings. This will include three months’ worth of payslips and bank statements, plus details of any existing debt or loan agreements.
Eligibility criteria
You must be at least 18 years old, and no older than 70 when the mortgage term is due to end (or 80, if it’s a buy-to-let mortgage).
All applicants are subject to an affordability assessment and credit check. If you’ve suffered a bankruptcy or an IVA in the past six years, you’ll be declined.
NatWest mortgages customer reviews
NatWest came third in our latest mortgages customer satisfaction survey, with a score of 4.5 out of 5 stars and 88% of its customers saying they’d recommend the brand. Survey respondents praised NatWest’s easy-to-use app and the excellent customer service, as well as the range of products available.
Here is some of the feedback we got from NatWest mortgage customers:
“Easy to use website, good communication.”
“Great customer service, never had any problems.”
“Excellent customer service, very friendly and approachable attitude, and great range of products”
“Easy management via app and website, remortgaging is easy and fully electronic.”
“Efficient, good communication, reliable.”
Frequently asked questions
Mortgage ratings
★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor
Our customer satisfaction scores (“Customers say”) are based on a survey of 893 customers carried out in December 2020.
We show offers we can track - that's not every product on the market...yet. Unless we've said otherwise, products are in no particular order. The terms "best", "top", "cheap" (and variations of these) aren't ratings, though we always explain what's great about a product when we highlight it. This is subject to our terms of use. When you make major financial decisions, consider getting independent financial advice. Always consider your own circumstances when you compare products so you get what's right for you.
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