Saga is a financial services company which specialises in serving over-50s. It offers insurance, retirement planning products and savings accounts, as well as car breakdown cover.
In this guide, we’ll explore the benefits of Saga breakdown cover and the cover options available.
What types of policy are on offer?
Saga offers five levels of breakdown cover. They’re listed below in order of affordability, with the cheapest first.
- Essential. With this policy, you’re eligible for roadside repair when you break down. If the vehicle can’t be repaired, you’re eligible for recovery to the nearest garage, plus reimbursement of taxi costs to transport you up to 20 miles.
- Home Call. All the benefits of the Essential policy, plus recovery in your home, or up to a quarter of a mile from your home.
- National Recovery. All the benefits of the Essential policy, but recovery is extended to anywhere in the UK.
- Comprehensive. All the benefits of the National Recovery policy, plus you can use a hire car or overnight accommodation if you need it.
- Premier. All the benefits of the Comprehensive policy, plus protection across most of Europe.
You can choose to add additional vehicles to your policy, protecting other vehicles in your household at a discounted price.
You can also purchase personal cover, which protects you and your spouse no matter what car you or they are driving.
If you break down, call 0800 068 1966 for assistance. You’ll have to provide various details of your policy, your vehicle and where you are.
Saga says a breakdown expert will be with you within an average of 57 minutes, and on 8 out of 10 occasions they’ll be able to repair your vehicle at the roadside.
Managing your policy online
To manage your Saga policy, click the MySaga button at the top of the Saga website.
Customer reviews of Saga
Saga has attracted over 17,000 reviews on Trustpilot. In January 2021, it had an average rating of 4.6 out of 5 (spanning all its products and services). In Finder’s 2021 customer satisfaction survey, it was mid-table. Several customers said service was good. However, one respondent felt cover was “inflexible”.
Pros and cons
- Five policies to choose from
- You can add your spouse and/or additional vehicles to your policy
- Great customer service
- Available to over-50s only
- Average call-out time is 57 minutes, which is a lot higher than many of its competitors
Saga provides a comprehensive car breakdown service with five policies to choose from, but it’s available to over-50s only and the call-out wait time appears longer than some.
Get started by visiting Saga’s website and sign up for a policy. If you have read this review and decided that Saga breakdown cover is not for you, you can also compare other breakdown cover policies on the market.
Frequently asked questions
More guides on Finder
The best stock trading apps and platforms in the UK
We’ve tested, analysed and scored trading apps to find the 10 best trading platforms in the UK, who they’re best for and the pros and cons.
How to buy Shein shares when it goes public
Everything we know about the Shein IPO, plus information on how to buy shares.
4 ways to teach your children about money at Christmas
Help your kids learn to budget, manage their money and save this festive season with these simple money lessons.
Robinhood share trading app set to launch in the UK
Robinhood is close to launching in the UK. Find out when it’s happening, what investments will be available on the commission-free trading app and how it plans to make money.
One week to go until FinTech Connect 2023
There’s one week to go until FinTech Connect 2023 returns to London on 6 and 7 December. Get 20% off your ticket with Finder.
What is the average credit card interest rate in the UK?
We look at the average APR on credit cards in the UK and how credit card interest rates have changed over time.
Interest inequality: Major UK banks lag behind global savings rates
Finder collaborated with the smart money app, Plum, to compare how easy access savings rates around the world compared with the local base rate.
How to buy OpenAI shares when it goes public
Everything we know about the OpenAI IPO, plus information on how to buy shares.