If your vehicle has ever broken down due to a faulty tyre, a flat battery or a more severe fault, you will understand how important breakdown cover can be.
Read more to find out about Allianz Assistance, and to see if its cover is right for you.
Who is Allianz Assistance?
Allianz Assistance is one of the largest international insurance companies in the world and has been providing breakdown cover to motorists for over 35 years. The company has a range of cover levels both in the UK and in Europe across a number of motor vehicles.
What types of cover can I get?
You can get different levels of insurance for different types of vehicles and uses. Below we have listed the vehicles and uses you can insure with Allianz Assistance:
Allianz Assistance offers three levels of breakdown cover in the UK, allowing you to choose the policy that suits you.
There are three levels of cover in the UK for your van from Allianz Assistance, so you can be sure you can get the right policy for you.
Allianz Assistance has a Gold+ policy that offers the highest level of protection and combines the benefits of the Gold policy with added European breakdown cover.
Other key features include:
Vehicle recovery across Europe. If the vehicle can’t be fixed at the location, Allianz Assistance will get the policyholder, the vehicle and up to 7 passengers to the nearest garage.
European onward travel. In event of a breakdown, if the vehicle can’t be fixed within eight hours, Allianz Assistance provides the choice of hotel accommodation, a courtesy car or rail fare with the European breakdown policy.
Vehicle storage in Europe. £100 towards storing your car in Europe before it can be collected and returned to the UK.
Repatriation of passengers. Allianz Assistance offers up to £1,000 towards return travel costs to get the policyholder and other passengers home.
Parts delivered to Europe. If essential parts cannot be sourced locally, Allianz Assistance will send the necessary parts to the authorised repairer in Europe.
Courtesy car on return to the UK. If the car is still being repaired in Europe, Allianz Assistance will provide a courtesy car for you to drive in the UK for up to three days.
What levels of cover can I get?
Find out what features are included within each different level of UK vehicle breakdown insurance at Allianz Assistance below:
Covered
Bronze
Silver
Gold
24/7 breakdown assistance
✓
✓
✓
Local recovery
✓
✓
✓
Home breakdown
✓
✓
National recovery
✓
Onward travel
✓
Vehicle collection
✓
Wrong fuel
✓
Loss of keys
✓
How do I make a claim?
If you’ve broken down and need to call Allianz Assistance, you can call them on 0800 777 107 or 020 8603 9407 (for calls outside of the UK).
All of the claims lines are open 24 hours a day, 7 days a week.
You will need to have the following details to hand before calling for breakdown assistance:
Location of vehicle
Registration number
Contact telephone number
Description of the problem
What is my excess?
An excess is the amount of money you contribute when you make a claim.
Fortunately, with Allianz Assistance there is no excess for any claims, so you will not be any more out of pocket if your vehicle does breakdown.
Frequently asked questions
There is a limitation on the start policy date of at least 2 days from the purchase date but you’re given the option to choose your preferred start date when you purchase your policy.
Your breakdown cover ends 365 days after your policy start date.
To make a change to an existing policy, you can call Allianz Assistance on 0345 600 2385.
Allianz Assistance offers a maximum of 5 call-outs per annum.
Unfortunately not. Allianz Assistance only offers breakdown cover that is paid for upfront in one, single payment by debit or credit card.
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