ASDA Money breakdown cover review

ASDA Money has a range of breakdown services, including UK breakdown and European cover. Our review explains what you get.

3.7 ★★★★★ (84 reviews) Write a review
ASDA

Established in Yorkshire in the 1960s, the ASDA brand is best known for its supermarkets. However, through its ASDA Money division, it also offers a range of credit cards, personal loans and travel money, plus insurance for caravans, cars, homes, pets and travel.

More recently, ASDA has branched out further to include breakdown cover into its growing list of financial products.

Who provides ASDA Money breakdown cover?

ASDA Money breakdown cover is provided by LV= Britannia Rescue, part of the Liverpool Victoria group of companies. There are over 3,000 breakdown staff on call 24 hours a day, year round.

Compare policy options with ASDA breakdown cover

Name Product Personal Price (from) Vehicle Price (from) Roadside Assistance National Recovery Home Start Onward Travel Key Benefits
ASDA Roadside
£55
£24
ASDA UK Breakdown
£125
£78
ASDA European
£189
£142
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What are my cover options with ASDA Money?

You can choose from 3 tiers of protection:

This is standard breakdown cover at an affordable price.

  • Roadside assistance at least a 1/4 mile from your home.
  • Cover anywhere in the UK and the Republic of Ireland.
  • Recovery to a local garage or destination of your choice 10 miles away from the breakdown.
  • Up to 6 call-outs per year.
This type of breakdown cover is aimed at those who want cover throughout the whole of the UK with no restrictions. Features include:

  • Home assistance and recovery to a local garage.
  • No call-out fees.
  • Car hire or accommodation if your car can’t be fixed on the same day.
  • Message relay service to your family if you break down.
European breakdown cover protects you in the unfortunate event that you break down whilst away on holiday or a business trip. Features of ASDA European breakdown cover include:

  • 24/7 English-speaking helpline.
  • Up to £800 towards the cost of a hire car.
  • Car hire or accommodation option if your car can’t be fixed on the same day.
  • ASDA Money will arrange for you, your vehicle and up to 7 passengers to get back to the UK if your vehicle can’t be fixed before the end of your trip.
  • Replacement driver service if the only driver falls ill or suffers an injury.

What is my excess?

An excess is the amount of money that you will be expected to pay if you make a claim.

Whilst you will not have to pay an excess for your breakdown cover, you will have to pay one should you receive a replacement vehicle.

For full details about the excess on your breakdown cover, please consult your breakdown cover policy.

What is the claims process for ASDA Money?

If you break down and need to make claim, you can call the ASDA Money hotline number.

There’s a 24-hour helpline on 0800 202 8100 and operators will be able to talk you through the next steps. If you’re calling from Europe, the number is +44 1689 891 063.

Pros and cons for ASDA Money breakdown cover

Pros

  • 4 out of 5 cars are successfully fixed at the roadside
  • 24/7 roadside assistance all year
  • 42-minute average response time

Cons

  • No option to customise policies
  • Policy information is not easily accessible

Our verdict

ASDA Money offers a good range of policies. The European cover is one of the best in the market; ASDA Money has been awarded 5 stars by the policy analyst Defaqto for its breakdown cover policies.

ASDA Money says it has an average response time of 42 minutes and manages to successfully fix 4 out of 5 breakdowns at the roadside. One downside is that the product range isn’t large enough to enable you to customise your policy exactly to your needs by adding and removing parts of the policy.

Overall, ASDA Money is a good provider and with the pedigree of LV= to back it up, would be a good choice for many.

Get started by visiting ASDA Money’s website and sign up for a policy. If you’ve decided that ASDA Money breakdown cover isn’t for you, you can also compare other breakdown cover policies in our guide.

Breakdown cover ratings

★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor

Finder scores, in blue, are based on our expert analysis. We also show reviews from users, where we've received more than 10, with a score in yellow. We gather more reviews from customers every year in Finder's customer satisfaction survey.

To find out more, read our full methodology.

The offers compared on this page are chosen from a range of products we can track; we don't cover every product on the market...yet. Unless we've indicated otherwise, products are shown in no particular order or ranking. The terms "best", "top", "cheap" (and variations), aren't product ratings, although we always explain what's great about a product when we highlight it; this is subject to our terms of use. When making a big financial decision, it's wise to consider getting independent financial advice, and always consider your own financial circumstances when comparing products so you get what's right for you. Most of the data in Finder's comparison tables has the source: Moneyfacts Group PLC. In other cases, Finder has sourced data directly from providers.
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Written by

Danny Butler

Danny is a publisher at Finder specialising in insurance and investing. He previously worked at the global insurer Aon and has appeared in national media giving advice on insurance. Danny holds a BA in International Business from the University of Plymouth and has undying loyalty to his average-poor football team, Portsmouth FC. See full profile

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