ASDA

ASDA Money breakdown cover review

ASDA Money has a range of breakdown services, including UK breakdown and European cover. Our review can help you decide if it has the cover for you.

3.7 ★★★★★ (36 reviews) Write a review
Customer rating
★★★★★
Satisfaction survey
4 out of 5 cars are successfully fixed at the roadside.
No option to customise policies.

Who is ASDA Money?

Established in Yorkshire in the 1960s, the brand is best known for its supermarkets. However, through its ASDA Money division, it also offers a range of credit cards, personal loans and travel money, plus insurance for caravans, cars, homes, pets and travel.

More recently, ASDA has branched out further to include breakdown cover into its growing list of financial products and has won accolades for the quality of its cover.

Compare policy options with ASDA breakdown cover

Name Product Personal Price (from) Vehicle Price (from) Roadside Assistance National Recovery Home Start Onward Travel Key Benefits
ASDA Roadside
£55
£24
ASDA UK Breakdown
£125
£78
ASDA European
£189
£142
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What are my cover options with ASDA Money?

Customers can choose from three different tiers of protection. Please see below for more details:

For those of you who want no-nonsense, standard breakdown cover at an affordable price.
  • Roadside assistance at least a 1/4 mile from your home.
  • Cover anywhere in the UK and the Republic of Ireland.
  • Recovery to a local garage or destination of your choice 10 miles away from the breakdown.
  • Up to 6 call-outs per year.
This type of breakdown cover is aimed at those who want cover throughout the whole of the UK with no restrictions. Features include:
  • Home assistance and recovery to a local garage.
  • No call-out fees.
  • Car hire or accommodation if your car can’t be fixed on the same day.
  • Message relay service to your family if you break down.
European breakdown cover protects you in the unfortunate event that you break down whilst away on holiday or a business trip. Features of ASDA European breakdown cover include:
  • 24/7 English-speaking helpline.
  • Up to £800 towards the cost of a hire car.
  • Car hire or accommodation option if your car can’t be fixed on the same day.
  • ASDA Money will arrange for you, your vehicle and up to 7 passengers to get back to the UK if your vehicle can’t be fixed before the end of your trip.
  • Replacement driver service if the only driver falls ill or suffers an injury.

What is my excess?

An excess is the amount of money that you will be expected to pay if you make a claim.

Whilst you will not have to pay an excess for your breakdown cover, you will have to pay one should you receive a replacement vehicle.

For full details about the excess on your breakdown cover, please consult your breakdown cover policy.

What is the claims process for ASDA Money?

If you break down and need to make claim, you can call the ASDA hotline number.

There’s a 24-hour helpline on 0800 202 8100 and operators will be able to talk you through the next steps. If you’re calling from Europe, the number is +44 1689 891 063.

Pros and cons for ASDA breakdown cover

Pros

  • 4 out of 5 cars are successfully fixed at the roadside
  • 24/7 roadside assistance all year
  • 42-minute average response time

Cons

  • No option to customise policies
  • Policy information is not easily accessible

Our Verdict

ASDA Money offers a good range of policies that seems to cater for most customers. The European cover is one of the best in the market; ASDA Money has been awarded 5 stars by the policy analyst Defaqto for its breakdown cover policies.

ASDA Money says it has an average response time of 42 minutes and manages to successfully fix 4 out of 5 breakdowns at the roadside. One downside is that the product range isn’t large enough to enable you to customise your policy exactly to your needs by adding and removing parts of the policy.

Overall, ASDA Money is a good provider and with the pedigree of LV to back it up, would be a good choice for many.

Get started by visiting ASDA’s website and sign up for a policy. If you have read this review and decided that ASDA breakdown cover is not for you, you can also compare other breakdown cover policies on the market.

Breakdown cover ratings

★★★★★ — Excellent

★★★★★ — Good

★★★★★ — Average

★★★★★ — Subpar

★★★★★ — Poor

Our customer satisfaction scores (“Customers say”) are based on a survey of 884 customers carried out in December 2020.
The offers compared on this page are chosen from a range of products we can track; we don't cover every product on the market...yet. Unless we've indicated otherwise, products are shown in no particular order or ranking. The terms "best", "top", "cheap" (and variations), aren't product ratings, although we always explain what's great about a product when we highlight it; this is subject to our terms of use. When making a big financial decision, it's wise to consider getting independent financial advice, and always consider your own financial circumstances when comparing products so you get what's right for you.

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