breakdown cover review

Get the lowdown on the breakdown cover offered through to discover if you'll get the roadside assistance you deserve.

4.1 ★★★★★ (127 reviews) Write a review offers members unlimited UK and EU breakdown cover for cars, vans and motorbikes, and claims to be with a member needing assistance within 40 minutes. The cover it offers comes in a range of membership levels suitable for all circumstances. Here’s what else we think you should know about

Get breakdown cover that's just for you

Great value breakdown cover tailored to your needs

  • Cover for your car, motorcycle or van
  • Choose from a selection of levels to ensure you only pay for what you need
  • 24/7 UK based call center

Who is offers breakdown and recovery services for cars, vans and motorbikes in the UK and whilst travelling in Europe.

It was established in 2000 to offer customers an alternative to the bigger brands within the breakdown industry.

NCI Insurance, which is a UK motor and pet insurance broker in the UK, also operates

NCI Insurance Services Ltd is an appointed representative of NCI Vehicle Rescue plc, which is authorised and regulated by the Financial Conduct Authority.

What levels of breakdown cover does offer? has four membership levels to its breakdown cover. These include: Rescue 1

Local breakdown cover with excess applied. Rescue 2

National UK breakdown cover with home start with excess applied. Rescue 3

National UK breakdown cover with home start with no excess applied. Rescue 4

Annual EU breakdown cover.

Optional extras has limited additional protection to bolt onto your breakdown cover, including:

  • Home start. Assistance from outside your home.
  • Key cover. Protection of up to £1,500.
  • Personal breakdown cover. Breakdown cover whether you’re the passenger or the driver of an eligible vehicle.
  • Single trip EU breakdown cover. Single EU trips of up to 31 days and recovery back to the UK for you, your passengers and your vehicle.

What is my excess?

Your insurance excess is the amount of money you will need to pay towards a claim. Your insurer won’t pay out for a claim that costs less than this amount. A compulsory excess amount might vary depending on the age of your car and your driving experience.

A voluntary excess is on top of the compulsory excess and is normally set by you when taking out a policy. You may have the option of adding or increasing a voluntary excess, which should lower your breakdown cover premium.

You’ll find details about any compulsory or voluntary excesses in your policy document.

What do I do if I need assistance?

If you have an accident, you can call on its emergency helpline on 01423 535 795.

This claims line is open 24 hours a day, 7 days a week.

It’s important that you have the following information to hand when calling

  • Your personal details such as your name and telephone number.
  • Your location and the details of the breakdown.
  • Your vehicle’s registration number, make, model and colour. customer reviews did well in Finder’s 2024 customer satisfaction survey of breakdown service customers, with 89% of its customers saying they’d recommend the brand. Many mentioned that they felt prices were low and they were getting good value.

One commented: “Car failed to start and called Rescuemycar. They replied quickly, asked for my membership number and location, then enquired as to the problem. Explained non-starting and they instantly said that they would contact a local recovery operator who would be with me inside 30 minutes.

“Recovery operator phoned me to confirm location and said he would be 15 minutes and arrived earlier. Checked car and batterey and car started. Drove car to dealers workshop with recovery driver trailing me.”

On the reviews platform Trustpilot, the brand scores 4.6 out of 5 – rated “excellent” – based on more than 20,000 reviews (last updated: February 2024).

Frequently asked questions

Breakdown cover ratings

★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor

Finder scores, in blue, are based on our expert analysis. We also show reviews from users, where we've received more than 10, with a score in yellow. We gather more reviews from customers every year in Finder's customer satisfaction survey.

To find out more, read our full methodology.

The offers compared on this page are chosen from a range of products we can track; we don't cover every product on the market...yet. Unless we've indicated otherwise, products are shown in no particular order or ranking. The terms "best", "top", "cheap" (and variations), aren't product ratings, although we always explain what's great about a product when we highlight it; this is subject to our terms of use. When making a big financial decision, it's wise to consider getting independent financial advice, and always consider your own financial circumstances when comparing products so you get what's right for you. Most of the data in Finder's comparison tables has the source: Moneyfacts Group PLC. In other cases, Finder has sourced data directly from providers.
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Esther Wolffowitz was a publisher at specialising in insurance. Esther holds an MSc in Media and Communication Governance from the London School of Economics and Political Science (LSE). See full bio

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