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Skrill, formerly known as Moneybookers, is an online e-commerce service that lets you send money both domestically and internationally between a variety of currencies. Money sent through Skrill can be delivered directly to bank accounts or held in a third party mobile wallet, depending on what the customer wants.
Skrill is licensed and regulated by many different countries and federal organizations, including the Electronic Money Regulations 2011, the Financial Conduct Authority and in nearly all US states that regulate money transfers. Specific features of these regulations require Skrill to:
What Skrill’s reviews look like, accurate as of October 8, 2020.
Trustpilot | 4.4 out of 5 — based on 14,519 customer reviews |
BBB rating | B — based on BBB’s internal rating system |
Monito | 8.3 out of 10 — based on staff reviews |
When we checked, 19% of Skrill’s reviews on Trustpilot were Bad, which is Trustpilot’s name for 1-star reviews. This is something to keep in mind before using the service. A lot of the Bad reviews focus on customers losing money during transfers, and customers having to pay high fees to withdraw money from their accounts. Be sure to read up on Skrill’s fees and exchange rates before sending a transfer to make sure you understand exactly what you’ll be paying and when fees will be charged.
US residents will pay less in fees than many other countries Skrill operates in. In short, US residents will only face one fee when sending money abroad through Skrill.
One additional fee to watch out for when opening a Skrill account is the Stay Active Fee. If you don’t login and make at least one transaction every 12 months you’ll face a €5 (or equivalent) fee every month until you start using your account again.
Skrill limits US customers based on the status of your account, selected payment method and the country you’re sending to. It is unclear whether Skrill will allow you to raise these limits, as Skrill reserves the right to vary transaction limits at its discretion.
Standard Skrill limits for US customers are:
Limits | ACH | Credit card |
---|---|---|
Per transaction | $1,000 | $2,500 |
Daily | $2,500 | $2,500 |
Weekly | $3,500 | $5,000 |
Monthly | $4,500 | $10,000 |
Whether you are trying to deposit money into your account or withdraw money after receiving it, Skrill has a few options for you to choose from.
Skill allows deposits in the following ways:
There are no Skrill fees for US residents to deposit funds, but your credit card or bank account may charge its own fees.
There is only one way for US residents to withdraw funds:
Because Skrill relies on wire transfers instead of ACH transfer for withdrawing, be aware that your bank may charge an incoming wire transfer fee. Contact your bank directly to find out if this fee will apply to you.
To send money through Skrill you will need to sign up for a free Skrill account. To do this, you’ll need to provide:
The steps to send money through Skrill are:
Your recipient will typically receive the funds in 2 to 5 business days.
Yes, Skrill has an app on both Google Play and the App Store. The app makes it possible to:
Reviews accurate as of September 30, 2020 | |
---|---|
Google Play Store | 3.7 out of 5, based on 91,041 customer reviews |
Apple App Store | 4.5 out of 5, based on 4,178 customer reviews |
More on the best money transfer apps
Skrill offers both personal and business services. Skrill’s business services include merchant accounts that can:
Read our Skrill business e-commerce review for more details on what this service can and cannot do.
Skrill’s introduction of international money transfers through its service to the US market has certainly extended its global reach. As Skrill continues to expand into the US, expect more countries and currencies to become available for international transfers. If the country you want to send to isn’t supported by Skrill, head over to our international money transfers guide to find a money transfer service that works for you.
Skrill and PayPal are both large e-commerce focused payment services. There are many differences between the platforms, including:
To learn more about PayPal and decide for yourself which option is the better choice, read our PayPal review.
You will only be able to cancel a Skrill transaction if it hasn’t processed yet. If the status of the transaction is marked as pending, then follow these steps to cancel:
Funds should automatically be returned to your account after you successfully cancel the transaction.
Follow these steps to close your Skrill account for free:
Note: Any funds not withdrawn before closing your account will be forfeited to Skrill.
Skrill customer service can be reached through email: help@skrill.com
129 Comments
March 31, 2020
Does Skrill work in Namibia?
March 31, 2020
Hi Naemi,
Thank you for visiting Finder and for leaving a question.
Unfortunately, Namibia is one of the listed as non-serviced countries to use Skrill as of the moment. Their list may subject to change so you can keep checking as it may become available in the future.
Hope this helps.
Kind Regards,
​Mai
October 15, 2019
For someone abroad to send money to me in Nigeria should I just give my skrill customer ID for them to use as my account number to send money to me?
October 15, 2019
Hi Mike,
Thanks for your comment.
To receive funds internationally to your Skrill account, let your sender know these details:
Note that he can send money via Skrill to your bank account, mobile wallet, or email address. Your sender must have an account with Skrill, then:
1.Log in and select ‘Send Money’
2.Enter (your) recipient email address or bank account details and payment details
3. Select your currency and amount
4. Confirm and send
Hope this helps!
Best,
Nikki
July 11, 2019
Please can i receive money directly into my bank account in nigeria using skrill
July 12, 2019
Hi Ryku,
Thanks for getting in touch!
Yes, you can receive money directly in your bank account in Nigeria using Skrill. As it says on their site:
SEND money to anyone with just an email address and they can withdraw to their bank account in Nigeria
WITHDRAW from your Skrill account in Naira to your Nigerian Bank Account
Hope this helps! For any further questions, feel free to reach out to us again, we’re here to help.
Best,
Nikki
July 8, 2019
Is it possible to add a payment from a Syrian bank to my Skrill account? If so, which are the banks that would allow that?
July 9, 2019
Hi Jimmy,
Thank you for your comment.
Unfortunately, no. Syria is currently one of the countries not currently serviced by Skrill.
Regards,
Jhezelyn
July 3, 2019
Hi,
I would like to find out whether i can use my skrill personal account to receive donation more than $US 20,000 on my charity website in Ghana? i know skrill works with MTNGH.
Thanks
July 4, 2019
Hi Maxwell,
Thanks for your inquiry.
As I checked, Skrill terms and condition, you may not be able to use Skrill to collect any form of donations or payments to charitable or not-for-profit organizations. You may contact Skrill directly to confirm this information and to give you further assistance.
I hope this helps.
Kind regards,
Bella