While both offer digital mortgages, Rocket Mortgage gets our vote for its reputation, bigger loan selection and transparent application process.
Our verdict: Rocket Mortgage is our choice
Rocket Mortgage and SoFi are both digital lenders boasting a streamlined digital application process and faster-than-normal closing times. But we think Rocket Mortgage has some advantages over its competitor. Compared to SoFi, you can choose from a much wider range of loans with Rocket Mortgage, including conventional, government-backed and jumbo loans. SoFi only has conventional, jumbo and home equity loans, making it less useful for first-time homebuyers. Then there’s reputation: While both companies have good customer ratings, SoFi was accused of false advertising by the Federal Trade Commission (FTC) in 2018. The FTC alleged that SoFi significantly inflated the amount a borrower could save by refinancing — and in some cases, offered loans that would cost the borrower more in the long run.
SoFi gets average marks from customers, earning 2.5 stars out of a 5-star rating on Trustpilot from 2,568 reviewers as of June 2022. But 77% of customers rate their experience as “excellent” and only 11% say they had a bad experience. Positive reviews report being happy with their loan officers’ responsiveness and communication level. However, a few unhappy customers report inept service from loan officers and broken promises.
Rocket Mortgage customer reviews
Rocket Mortgage gets a 3.9 out of 5-star rating on Trustpilot from over 4,000 reviewers as of June 2022. While 75% of reviewers say their experience was “excellent” or “great,” 19% of reviewers had a bad experience with the company. Positive reviews mention smooth and easy interactions, while some negative reviews mention processing delays and inaccurate appraisals.
Compare other mortgage options
SoFi and Rocket Mortgage are both highly rated lenders popular with thousands of Americans. However, if you’d prefer a fully digital mortgage that doesn’t require you to work with a loan officer, Better or Beeline might be a good choice. Alternatively, if you’re an experienced buyer looking for a specialized loan, we recommend Draper & Kramer Mortgage or North American Savings Bank. Both these lenders offer a wide range of loan products for borrowers of all types, including investors, gig workers and those with less-than-stellar credit. Find your perfect mortgage by comparing these lenders and lender marketplaces. Select See rates to get a personalized quote.
Disclaimer: The partners on Finder's mortgage comparison tables are sorted in alphabetical order.
Kat Aoki is a personal finance writer at Finder, specializing in consumer and business lending. She’s written thousands of articles to help consumers make better decisions on their home loans, bank accounts, credit cards, cryptocurrency and more. Kat is well versed in working with leading brands in the real estate, mortgage and personal finance industries, and her expertise has been featured on Forbes Advisor, Lifewire and financial comparison sites like iSelect and realestate.com.au. She holds a BS in business administration from California State University, Sacramento and enjoys hiking and yoga in her spare time.
Cornerstone Home Lending offers a standard list of mortgage loans with some portfolio options, but you have to contact a loan officer for rates and fees.
How likely would you be to recommend finder to a friend or colleague?
0
1
2
3
4
5
6
7
8
9
10
Very UnlikelyExtremely Likely
Required
Thank you for your feedback.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
Advertiser Disclosure
finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. We may receive compensation from our partners for placement of their products or services. We may also receive compensation if you click on certain links posted on our site. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Please appreciate that there may be other options available to you than the products, providers or services covered by our service.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
