Policywise car insurance review
We've analysed car insurance through Policywise, which offers telematic ("black box"), taxi and traditional policies for all types of drivers.

Policywise is a broker which specialises in car insurance for high-performance, imported and classic cars. Policywise says it can cover a wide range of drivers such as taxi drivers, learner or young drivers, and even those with a tricky driving history. Here’s what else you should know about this broker.
Policywise is an insurance broker that sources specialist car policies to a wide variety of drivers and their standard and non-standard cars. It also arranges business, travel, pet, gadget and home insurance.
Policywise Ltd is authorised and regulated by the Financial Conduct Authority.
Policywise Ltd has also traded as “Girls Drive Better”, which is insurance designed specifically for women.
Cover benefits | Third party | Third party, fire and theft | Comprehensive |
---|---|---|---|
Liability to other people | ✓ | ✓ | ✓ |
Fire and theft | ✓ | ✓ | |
Accidental damage | ✓ |
Beyond the standard cover benefits above, any other benefits to your insurance policy will vary depending on the insurer that is able to provide the cover through Policywise.
Check your policy details carefully to ensure you have the right cover for your needs.
Policywise does offer some optional extras to provide you with more protection in certains areas. These optional extras include:
Any cover arranged through Policywise is likely to become invalid if any of the following arises:
Check your policy for further details to confirm your cover is valid.
Your insurance excess is the amount of money you have to pay towards a claim. Your insurer won’t pay out for a claim that costs less than this amount. A compulsory excess amount might vary depending on the age of your car and your driving experience.
A voluntary excess is normally an amount set by you when taking out a policy. You’ll have the option of adding or increasing a voluntary excess, which should in turn reduce your premium.
You’ll find details about any compulsory or voluntary excesses in your policy document.
Call the Policywise UK Claims line on 0161 429 4587 to make a claim. This 24-hour claims line is open seven days a week. Alternatively, you can email policywise@soterps.com to make a claim online.
You’ll need to have your policy details and all the facts about the incident in order to make a claim.
It’s vital that you let your insurer know about an incident as soon as possible, even if it’s not your fault. Failure to do this could result in a rejected claim later on.
On customer review platform Trustpilot, Policywise has 3.8 out of 5 stars and a rating of “Great”, based on more than 3,200 reviews.
On similar platform, Reviews.io, the company has 3.5 out of 5 stars, based on more than 3,900 reviews. 64% of customers say they would recommend the service.
Customers love the good value and transparent service, but some report price hikes and difficulty getting hold of customer service (updated December 2020).
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