Browse travel insurance providers: A to Z listing
A useful list of popular UK companies offering travel insurance.
Top travel insurance providers
A list of the travel insurance providers in the UK
Who are the main travel insurance companies?
There are dozens of travel insurance companies in the UK but some of the most popular include:
Virgin Money has been offering financial services to UK consumers since 1995. Its travel insurance could be particularly enticing for those booking an action-packed holiday.
After all, there are 88 different sports and leisure activities covered as standard within its annual multi-trip, single trip or backpacker insurance policies.
Virgin Money offers tremendous simplicity when choosing your level of cover, as each policy is available within Red, Silver, Gold and Black categories. The cheapest level of cover has the highest excess, while the most expensive offers the most extensive cover and has no excess.
If you book Virgin Money travel insurance, you’ll be able to access Virgin airport lounges throughout the length of your policy.
Get Going is a specialist in providing travel insurance for people with pre-existing medical conditions.
It can be especially complicated and expensive to get travel insurance with pre-existing medical conditions, so it’s recommended to go directly to a specialist insurer in this case. As Get Going is willing to cover over 1,000 medical conditions, this could be your best bet.
It can be more difficult for older people to secure affordable travel insurance, but Saga does a great job of making this possible. The company has been providing insurance products for over-50s since 1959.
There is specialist cruise insurance and it is especially empathetic when it comes to covering pre-existing medical conditions.
There is no upper age limit for Saga travel insurance, and you can secure a 30% discount by booking online.
Founded in 2004, Staysure has grown to become one of the UK’s most trusted travel insurance providers. It has won several awards for its customer service in the past few years.
It also has taken the time to create a wide range of policies, so it’s simple to find one that’s tailored towards your trip.
The company has travel insurance policies tailored to single trips, longer stays, winter sports holidays, golf holidays, older customers and customers with pre-existing medical conditions.
Tesco Bank is no longer offering travel insurance to new customers. However, if you have already booked Tesco Bank travel insurance, this still will be honoured.
Aviva has grown to become the UK’s largest insurance company, since forming from the merger of Norwich Union and CGU plc in 2000.
Its basic travel insurance policy tends to offer premiums at the cheap end of the market, although the cover is not the most substantial. You can choose to purchase add-ons to suit whatever level of cover you need. If you do this, you can be covered for over 100 different leisure activities.
Aviva might therefore be a good choice if you’re organising a short and basic trip, or if you’re willing to navigate the vast range of add-ons available.
M&S Bank travel insurance is underwritten by Aviva. As with Aviva travel insurance, the basic level of cover tends to be affordable, without providing extensive cover. Once again though, you can cover yourself with a range of add-ons.
Coverwise is an insurance intermediary, meaning it works with a range of insurers to find policies that best match your needs.
You may be more likely to quickly find a cheaper policy for basic trips by going through Coverwise.
However, the coverage on offer is more limited than many competitors. What’s more, its website isn’t particularly clear, making it harder to compare policies.
Post Office Money was formed in 2014 and has quickly grown to become one of the largest financial services providers in the UK.
It provides a vast range of policies tailored to specific types of holidays. You can purchase backpacker cover, cruise cover, family cover, golf cover, winter sports cover among others. It’s simple to add other people to your policy too.
There’s no upper age limit for Post Office travel insurance. In fact, it offers specialist cover for over-65s.
All in all, there’s likely to be an affordable policy that suits your needs.
Travel insurance companies by customer satisfaction score
|Overall satisfaction||Customers who’d recommend||Issuer||Review|
|★★★★★||83%||Admiral travel insurance customers said it has great customer care and good value for money. There are several tiers – the basic cover gets 3 stars from Defaqto and the Platinum tier gets 5 stars.||View deals|
|★★★★★||80%||AXA offers a wide range of cover types and levels (three tiers: bronze, silver and gold). Customers felt that the service was reliable and the staff are helpful. Defaqto gives the policies 3-5 stars.||View deals|
|★★★★★||79%||Staysure customers praised the company for its reaction to the coronavirus pandemic and its value for money. It has lots of policy options and two levels of cover: Basic (Defaqto gives it 2 stars) and Comprehensive (5 stars).||View deals|
|★★★★★||74%||Aviva customers think this is a great insurance provider with good value for money. They liked its response to the coronavirus pandemic. There’s only one level of cover rather than a range of tiers, and it’s worth knowing that baggage cover costs more. You can get extensions for activities such as scuba-diving and winter sports. Aviva’s single trip and multi-trip policies are both 5-star rated by Defaqto.||View deals|
|★★★★★||74%||Saga travel insurance is tailored for people aged over 50 and there’s no upper age limit. Customers in our survey praised the service for being professional with great prices. There’s a special policy covering pre-existing medical conditions, and there’s a winter sports add-on. Policies get 3 or 5 stars from Defaqto.||View deals|
|★★★★★||78%||Avanti has three different levels of insurance: single trip, annual and medical. Its “Medical” policy covers you for pre-existing conditions without an upper age limit.|
It’s got 5 star Defaqto ratings for all except its Essentials insurance which is rated 2 stars. Customers in our survey think they have good customer support.
|★★★★★||75%||Many Asda Money customers in our survey said they thought the cover was well priced but some customers said that it could improve its customer service. There are three levels of cover, and Defaqto ratings range from 3 to 5 stars.||View deals|
|★★★★★||74%||Lots of options and levels with Post Office Money travel insurance and it makes a point of saying it will “consider” covering any medical condition. Customers in our survey felt they’d received great customer service at a great price. Defaqto ratings range from 2 stars to 5.||View deals|
|★★★★★||73%||Coverwise customers liked the company’s reaction to the coronavirus pandemic and find that it is hassle free and a good price. Pre-existing medical conditions can only be covered with a Select policy. Cover levels range from Standard and Bronze up to Platinum and Defaqto stars range from 3 to 5.||View deals|
|★★★★★||71%||Virgin Money offers a wide range of policy types and levels of cover. Customers in our survey find Virgin to be an excellent brand with reasonable prices and find it easy to to deal with.||View deals|
|★★★★★||69%||Many Direct Line customers in our survey find it to be fast, reliable and easy to use. Policies get 4-star or 5-star ratings from Defaqto. Fairly limited options, with extensions for personal belongings and winter sports.||View deals|
|★★★★★||64%||Churchill offers three levels of cover: Annual insurance, Single trip insurance and Explorer insurance which covers for long stays. It’s got 5 stars on Defaqto and its customers felt like they were quick to respond to questions and great value for money.||View deals|
|★★★★★||64%||Columbus Direct covers for single trips, annual multi trips, backpacking trips and trips with wintersports. It’s got a Defaqto rating between 3 and 5 and its customers like that it has lots of cover options and how it managed claims during the coronavirus pandemic.||View deals|
|★★★★★||63%||A specialist in medical travel insurance, Get Going offers basic policies (Defaqto 2-star rated) up to premium ones (5 stars), and the range of policy extensions includes cruise and winter sports cover, and cover for carers. Customers praised the value but didn’t like that there’s no way to make a claim online.||View deals|
|★★★★★||62%||Alpha has four levels of cover available: single trip, multi-trip, winter sports and, an unusual cover, staycation. It has Defaqto ratings between 3 and 5 based on the different policies and customers find it to be reliable and good value for money.||View deals|
|★★★★★||59%||Top Dog offers three levels of travel insurance, single trip, annual multi-trip and long stay. Customers found it to be a good price and think it’s got great customer service.||View deals|
Customer satisfaction ratings methodology
In December 2020, we ran a customer satisfaction survey on travel insurance providers; 750 people told us their experience of their insurer.
The survey asked respondents how satisfied they were with their current insurance company (on a scale from one to five, and also whether they would recommend the brand to a friend or not). We turned the results into star ratings and shortlisted the top-performing brands for our awards. When there was a draw, we used the recommendation score (that is, the percentage of customers who said they would recommend the brand to a friend) as a tie-breaker.
Full details of our star ratings for this sector are on the insurance ratings methodology page.
★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor
The customer satisfaction score is based on a survey of 750 customers carried out in December 2020.
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