Our verdict
If you already use a WordPress website, or are happy to set one up, WooCommerce is a flexible way to add an online store to it, enabling you to get your small online business up and running.
The main advantages of WooCommerce are that the core plugin is free to install and it gives you a high level of control over how your site looks and what you want to sell. It also supports a wide range of add-ons, although many of these come at an extra cost.
However, as with most things, it’s not perfect. WooCommerce is a self-hosted solution which means it’s your responsibility to manage hosting, updates and security yourself. Costs can also increase over time if you select a large number of paid plug-ins to improve functionality.
Pros and cons
Pros
- Free to download. There are no subscription fees to worry about
- Flexible and customisable. You can build almost any type of online store fairly easily
- Full ownership and control. You own your website, data and hosting environment
- Can build with plugins. You can add extra features such as subscriptions and advanced shipping as your business grows
Cons
- Requires WordPress. You
- ll need to run a WordPress site to use WooCommerce
- Costs can grow over time. If you opt for additional plugins, the costs can quickly mount
- Security is your responsibility. Unlike fully managed platforms, you need to actively manage updates and site protection
- Relies on plugins. Many essential features depend on third-party plugins
What is WooCommerce?
WooCommerce is an e-commerce plugin for content management system (CMS) WordPress. It allows you to turn a regular website into an online store, so you can sell products or services online.
Once installed, WooCommerce adds new sections to your WordPress dashboard, including products, orders, payments and reports. From there, you can list the products you’re selling, including a description, image and price, as well as add payment and shipping options.
One of the biggest benefits is that WooCommerce is free to download. However, you will still need to pay for hosting, a domain name and any extra plugins you select.
Also be aware that it’s a self-hosted solution, which means you’re responsible for setting up and maintaining your website, including updates and security.
Who is WooCommerce for?
WooCommerce could work for you if you already use WordPress and want to add a shop to an existing website – particularly if you’re selling handmade products or launching a small side hustle alongside your full-time job.
It’s also a good fit if you want more control over how your store looks and works and are happy to manage the technical side of a website.
What are the main features?
The key features of WooCommerce are as follows:
Flexible product listings
You can sell anything via WooCommerce, whether that’s physical products, digital downloads, memberships or subscriptions.
Range of payment options
Customers can pay by credit card, debit card, bank transfer, and through digital wallets, plus WooCommerce also supports a range of payment gateways, including Stripe, PayPal and WooCommerce Payments.
Customisable designs
You’ll be able to choose from thousands of themes and plugins to tailor how your storefront looks and functions.
Shipping tools
WooCommerce includes basic shipping tools to help you set shipping rates and offer different delivery options, such as standard and express shipping.
Built-in inventory and order management
These tools enable you to better understand sales data, order details, and customer behaviour, all from the one dashboard. You’ll also be able to track inventory and manage customer accounts.
WooCommerce extensions
There are plenty of paid-for plugins to choose from to enhance your online store and give you access to extra functionality. This might include marketing integrations, SEO and analytics, advanced shipping and customer experience tools.
Is WooCommerce safe?
Yes, WooCommerce is generally safe to use as it’s built on WordPress. However, its security depends on how well your site is managed, so it’s important to keep plugins updated, use strong passwords and choose reliable hosting.
Alternatives to Woocommerce
If WooCommerce is not for you, there are other alternatives.
Shopify. Shopify is known to be one of the most popular platforms in the UK for selling physical goods. It stands out because of the sheer number of selling features it offers, making it a reliable pick if you have a large inventory or want to sell to customers in multiple countries. It also has a built-in AI feature called Sidekick that can help you along the way bypassing the need for design or developer support.
Other platforms. There are other platforms such as Wix and BigCommerce that offer similar features. Both provide the essential foundation for online selling, including robust inventory management, support for unlimited products, and integration with major payment gateways like PayPal and Stripe.
More guides on Finder
-
Wix website builder review
Find out how Wix could help you build your online business website.
-
Shopify e-commerce platform review
Discover the pros and cons of using Shopify to start an online business.
-
How to build your online store in a weekend
Ever wanted to build your own online store? Discover how to set one up over the weekend.
-
Best software to start an e-commerce business
Discover which types of software are best for an e-commerce business.
-
Best customer support software for online stores
Learn which types of software can help get your e-commerce business off to a flying start.
-
Best customer support software for online stores
Benefit from increased customer satisfaction and higher productivity with the right customer support software.
-
How to conduct a software audit for your business
Follow these steps to audit your business software to cut costs and remove unused tools.
-
Can AI really run your side hustle?
Learn how Shopify’s AI-powered assistant, Sidekick, can help run your side hustle. (Paid content)
