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Take advantage of the hundreds of photos you have on your phone and create beautiful personalized photo books, calendars and gifts that showcase precious moments. And with frequent sales, you’re bound to find an equally impressive deal.
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Check to see if your promo code is expired, case-sensitive or not available for the items you’ve selected. Contact Shutterfly directly for assistance.
Free delivery is available only during special promotions, but Shutterfly frequently offers these promos.
Your shipping cost will depend on your order total, location and desired delivery speed.
Shutterfly shipping options include:
|Shipping method||Delivery speed|
6–10 business days
|Standard||5–7 business days|
|Expedited||4–5 business days|
|Rush||3–4 business days|
Super rush (limited availability)
|1–2 business days|
You should receive an email from Shutterfly as soon as your order ships with tracking information. You can also log into your Shutterfly account online to check the status of your orders.
Shutterfly accepts Visa, Discover, Mastercard, American Express, Visa Checkout and Masterpass. The website and checkout page are secured by DigiCert, so you can safely enter your payment and personal information.
Shutterfly offers a 100% happiness guarantee. If you’re not satisfied with your purchase, the company promises to make it right.
Returns made for any reason other than an error on Shutterfly’s part will be subject to a 50% return fee. Orders that are returned more than 60 days after the order date may be refunded for store credit.
No, Shutterfly does not reimburse return shipping fees.
If your refund request is due to a damaged or defective product or another quality issue with your item, contact Shutterfly customer service by calling 888-225-7159, filling out its secure online contact form or live chatting online.
If you’d like to return an item for any other reason, visit Shutterfly’s website and fill out its return request form online. You’ll need to provide the following information:
Shutterfly asks that you either contact customer service or submit an online return request form before sending any merchandise back. Once you’ve completed these steps, you will be provided with detailed instructions on how to proceed.
Shutterfly runs frequent sales that usually coincide with holidays like Mother’s Day, Father’s Day, Easter and Christmas. During in-between times, there’s a good chance you can still snag a deal or even free shipping. Head to Shutterfly’s website or scout out its social media pages to see what offers might be available before placing your order.
As one of the largest personalized photo retailers in the game, it comes as no surprise that Shutterfly owns an impressive list of similar brands. These include tinyprints, Lifetouch, Borrowlenses, Wedding Paper Divas, This Life and Groovebook. Whatever your photo needs, Shutterfly has a practical, affordable solution.
Many customers are thrilled with the high-quality photo prints and other gift items that Shutterfly offers, as well as the large selection of customizable items on its website. But some online reviews report issues with receiving late or damaged items, high shipping costs during nonpromotional periods and return shipping fees.
Founded in 1999 as an internet-based personal publishing service, Shutterfly is now one of the largest online photo services on the market. After being recognized by Deloitte & Touche as a Fast 50 Technology Company for Silicon Valley and a Fast 500 Company for North America in 2007, the company’s success skyrocketed.
In 2009, Shutterfly began what would become a long list of acquisition plans, starting with tinyprints and Wedding Paper Divas. Since then, the company has acquired 10 companies and counting, including Lifetouch, the world’s largest school photography service.
To get in touch with Shutterfly customer service:
Find Shutterfly on Instagram, Facebook, Twitter and Pinterest. If you want to share your photo creations for a chance to be featured on its social media pages, use the hashtag #MyShutterfly. Alternatively, you can visit its website to enter your photos.
Keep tabs on these pages for the latest offers, sales and discounts, too.
Photo prints and keepsakes from Shutterfly make great gifts for just about anyone on your list — or treat yourself to home decor and wall art. Best of all, you can usually snap up a deal during the retailer’s many sales and promos throughout the year.
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