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Pick Up Flowers promo codes

Beautiful bouquets delivered right to their door.

Pick Up Flowers
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Gabrielle Pastorek
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For a special occasion like a birthday or “just because,” sending flowers is a heartfelt way to show someone in your life that you care. Create a customized bouquet and choose the perfect delivery date with Pick Up Flowers.

What can I buy from Pick Up Flowers?

  • Flowers. Find the perfect bouquet for any occasion. Shop by flower type, occasion or event and recipient.
  • Gift baskets. Shop gourmet, fruit, spa and chocolate gift baskets.
  • Cakes and chocolate. Send a decadent cake or chocolate treat to your loved one.
  • Personalized gifts. Create photo, engraved and other personalized gifts like mugs, puzzles, keychains and even pet food bowls.

Shipping, delivery and payments

Can I get free delivery?

Yes! If you place your order at least four days before you’d like it to arrive, you’ll get free shipping.

Shipping costs

If you need your order to arrive within 1 to 3 days after you place your order, you’ll be required to pay for shipping. Shipping charges vary, but most items cost $11 to ship to US locations.

How can I track my order?

You should receive a delivery confirmation email once your order is successfully delivered.

Contact Pick Up Flowers for specific information about your order status.

Payment options

The Pick Up Flowers website and checkout page are Go Daddy secured. Pay using Visa, Mastercard, American Express, Discover, Diner’s Club, UKash, Neteller, GiroPay, POLi payments and Sofort.

What is Pick Up Flowers’ refund policy?

Pick Up Flowers offers refunds for these situations:

  1. Your product was never delivered.
  2. Your product was delivered after the determined delivery date.
  3. The product you received does not match what you ordered.

A complaint request must be filed with the company within 30 days in order to receive a refund. Pick Up Flowers suggests providing photos if the complaint is quality-related.

Are Pick Up Flowers returns free?

If you refund request is accepted, a refund will be processed back to your account within 5 to 7 business days. There’s no need to send the item back.

Can I exchange an item?

If you’d like a replacement item because you received the wrong or a poor-quality item, discuss your options with customer service within 30 days of delivery.

How do I request a refund from Pick Up Flowers?

Email your complaint to customerservice@pickupflowers.com within 30 days of delivery. Provide photos if applicable. After verifying your information and reason for refund request, customer service will issue a refund to your account.

When’s the next Pick Up Flowers sale?

Pick Up Flowers always posts its best deals under the Specials tab on its website. You can also sign up for its email list to hear about all the latest sales and save 10% on your first order.

What sets this brand apart?

Unlike most competitors, Pick Up Flowers offers free standard delivery on most US orders, as long as you order at least four days before the delivery date. This company also offers a large selection of personalized items, so you can add a special touch to your gifts.

What do people say about this brand?

Online reviews for Pick Up Flowers report problems with missed or late deliveries, receiving the wrong item and processing refunds. The company currently has an “F” rating with the BBB.

That said, there are other customer reviews that explain friendly and helpful customer service, on-time deliveries and quality products.

What is Pick Up Flowers’ history?

Pickupflowers.com is a brand of Gifting, Inc. and is headquartered in Wilmington, Delaware. The company partners with florists across the globe to deliver flowers around the world.

What about social media?

Pick Up Flowers is on Facebook, Twitter, Pinterest and Google+. The company updates its Facebook page regularly, posting featured items and seasonal deals. lt currently has a 3.9 out of 5 rating on Facebook.

How can I contact customer support?

To get in touch with Pick Up Flowers:

  • Call 415-315-9697 (US customers)
  • Skype call @pickupflowers
  • Email customerservice@pickupflowers.com
  • Live chat online

Why should I shop at Pick Up Flowers?

Pros

  • Free shipping on orders placed at least four days before the delivery date.
  • Save 10% off your first order when you sign up for the company’s email list.
  • Live chat available. We tried the online chat feature and got a quick, helpful response.

Cons

  • Customer complaints. Many online reviewers complain that they never received their flowers and had trouble getting an answer from customer service.

Bottom line

Score free shipping when you order at least four days in advance from this company. While some customers have stated issues with missed or late deliveries, others are pleased with the service and goods they received.

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